“I ordered a shirt from Merchbar over 2 months ago. As of today, it still says my order is "processing" and hasn't even been shipped. I live in the US and the item was in stock, so there is no reason for this extreme delay.
I contacted customer support a month ago regarding this and they were no help at all. Contacted them again recently, but still waiting for a reply (although I doubt they will be useful).
Do yourselves a favor, save yourself some stress, and don't buy from this company. I am starting to think MerchBar is illegitimate and a complete sham.”
“Ordered an Oliver Tree T shirt, took over a month to arrive, the print quality and color is garbage. The bag it was in was already ripped open so it was probably somebody else's return and they didnt even bother to repackage it.
I'm not even going to bother to try to return it, if simply placing an order took a month, I don't even want to find out what dealing with customer service is like.
Never ordering from this site again.”
“If I could leave stars in the negative I would. Still don't have my merch and it's been over 2 months. They keep giving me the run around staying they moved warehouses and don't have a ship date yet, etc. HOW CAN YOU NOT KNOW AFTER THIS LONG??????????? What kind of business are you? TERRIBLE. DON'T ORDER.”
“2 weeks later and no shipping updates.
should've tried amazon or ebay. im just on the east coast.
this feels like one of those overseas orders that probably will take months on ship to arrive. God forbid that id have to return it..
this might take years . $#!+”
“HORRIBLE DO NOT ORDER FROM THEM!!!They sent email saying my order shipped & would be here in 3-6 business days it has been 7 so I emailed them telling them I can’t even track it with number & company they sent it thru & they just emailed me asking if I could wait 5 more business days!!!I told them no cancel my order & am waiting for response!!*Update:they said they can not cancel my order & said to mail it back for refund which I will be doing!!!!”
“Never received merchandise....cannot get a reply from customer service....canceled order and cannot get refund......someone is making money but not producing goods and you cannot reach anyone.”
“Absolutely horrible company.
They delivered the product as a different color, and only half the design. Then basically told me that this was normal of them and there was nothing they could do.
Shocked that they are still in business, I would love to see this company go down hard.
DO NOT ORDER FROM, THEY WILL LITERALLY STEAL YOUR MONEY. (Besides the one review on this website that is 5 stars for them is obviously fake as it doesn't talk about a product, just how great the company is) You will literally have better luck from ordering whatever it is you need from China.”
“You lied to me about when I would receive my item and then reimbursed me less money than what I paid for it. I never cancelled my order. 10 days ago I was told I would have it in 5-7 days. FedEx says you haven’t given it to them. 😡 so disappointed in your so called company! This was a gift for my daughter so thanks so much for screwing me over 10 days before Christmas. Btw I ordered this item November 16th. I wished I would of looked at all the horrible reviews you guys have. If I would of I would never of ordered from you! Thank you for teaching me a lesson on checking reviews 1st. I work for a 5 star company and I know the difference in a 5 star & a -10 I wish I could give you!”
