Merchoid Reviews

Name: Merchoid
Rating: 4.60

4.6 Rating 1,151 Reviews

91 %

of reviewers recommend Merchoid

Company Reviews

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Metrics

4.6

Based on 1,151 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Like other reviewers their sizing is way off. Ordered an XL by their sizing chart 46-48" chest. Shirt comes about month later. Shirt looks great and labeled as XL, shirt doesn't fit. Measure and it measures as 42"-44" chest. Reached out to customer service without reply. SOL as customer is responsible for international shipping for returns. Not worth the trouble I will resell this in my own.”

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Posted 6 years ago

“Sizing guides are way off. Ordered an xmas sweater and it's huge. Emailed the company asking if they'd pay return shipping so I can exchange for the right size - considering it's their fault I ordered the wrong size. They won't. I live in Canada, so the shipping would cost as much as the sweater, which is over-priced by the way. No concern for customer satisfaction. I wouldn't order from here again. If you look at reviews on Reddit, they say most of their merch is available elsewhere for less. Shop somewhere else!”

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Posted 6 years ago

“Ordered for Christmas and given no tracking number?!? What kind of jinky company is this? I have to wait until Jan 2019 to file a claim. BS English prat.”

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Posted 7 years ago

“I preordered a sweater as a gift for Christmas. Although I received an email that it had shipped, a few days later I received another email saying I was getting a refund. There was no explanation. I had to contact Merchoid to find out what was going on. They claimed the package was damaged in shipping and refused to send a replacement. So no Christmas gift for my son. Merchoid is completely irresponsible and unresponsive. Avoid at all costs!”

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Posted 7 years ago

“Ordered xmas sweaters in October- they'll be here in January... womp womp”

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Posted 7 years ago

“Ordered and paid. THREE MONTHS later, no ship date in sight. Got refund after annoying offers to discount my purchase. They’d had the use of my full purchase price for 1/4 of a year by that time so they should have refunded the full price and sent me the thing anyway. Ridiculous.”

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Posted 7 years ago

“Order,. Paid still nothing been two months. Not even shipped yet.”

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Posted 7 years ago

“Ordered the Avengers Infinity War hoodie. Jacket is good quality and came in less than 15 business days. My only problem is the pictures make it look Black and Gold, which I got to match my Black and gold shoes. It's more of black and an olive green :( and a little too big for me. It is still a cool jacket. Other than that, I definitely recommend this site. It's legit and I will definitely order more stuff. They have really cool stuff worth buying.”

Helpful Report

Posted 7 years ago

“I ordered a Birthday present for a family member in March and was told it was shipped in early April. Calling them today at the end of April I was told call back in three weeks then Merchoid would file a claim with their delivery courier and in two months from then I would get a refund- so order in March refund in July? Not ACCEPTABLE! Do NOT buy for a special occasion it will be ruined! They have one person who answers the phone and emails for help !!”

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Posted 7 years ago

“Products are well made and seem like they will last a while. Checkout was very simple and shipping was speedy”

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Posted 8 years ago

“Super fast delivery and they packaged my items well!”

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Posted 8 years ago

Merchoid is rated 4.6 based on 1,151 reviews