Sinch MessageMedia Reviews

Name: Sinch MessageMedia
Address: Level 24, 367 Collins St Level 8, 16 Kingston Street New Zealand, Auckland 1146 0800 686 964 White Collar Factory, 1 Old Street Yard, London EC1Y 8AF UK 0808 234 8246 461 Pacific Avenue San Francisco, CA 1-844-912-2350, Level 24, 367 Co, Victoria
Rating: 4.61

4.6 Rating 327 Reviews

93 %

of reviewers recommend Sinch MessageMedia

Company Reviews

Metrics

Info

4.6

Based on 327 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

1800155228

Email:

marketing-au@messagemedia.com

Location:

Level 24, 367 Collins St Level 8, 16 Kingston Street New Zealand, Auckland 1146 0800 686 964 White Collar Factory, 1 Old Street Yard, London EC1Y 8AF UK 0808 234 8246 461 Pacific Avenue San Francisco, CA 1-844-912-2350,
Level 24, 367 Co
Victoria
3000

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Sinch MessageMedia 1 star review on 28th July 2022

Pranjal R

Sinch MessageMedia 5 star review on 22nd February 2021

Tofunmi A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I started using Messagemedia with a big project in mind and my account manager (Grant Huffman) has helped me through every step of the process.”

Helpful Report

Posted 3 years ago

“Rachel and Grant did a great job with the overview and answering all of our questions. We're impressed with support so far. Software is straight forward and easy to use”

Helpful Report

(US) - Posted 3 years ago

“Very easy to setup and easy to use. I can connect with a lot more customers each day for follow ups and communication. Switching between numbers is also simple if you elected to have more than one for any other part of the business e.g Accounts which is what we do. Would highly recommend it and the staff that helped us set it up. Thanks again”

Helpful Report

(Australia) - Posted 3 years ago

“Grant did an excellent job walking us through the portal and helping us transition from another program.”

Helpful Report

(US) - Posted 3 years ago

“Rachael did a good job of representing the product that we purchased. The research was not done well enough on our end to see any downsides with the product that there may have been!”

Helpful Report

(US) - Posted 3 years ago

“Racheal was great to work with! She took her time with helping me understand this system and we moved from another system.”

Helpful Report

(US) - Posted 3 years ago

“Grant was so helpful and professional that we were able to set up everything really fast and I got answers to all my questions. I rarely leave a review but after we spoke I was so impressed that I asked him myself to send me the link for a review) Best experience!”

Helpful Report

(US) - Posted 3 years ago

“The company jumped through hoops to work with our Security Department in order to allow messages to go through our firewall. Each time we have reached out Racheal Rhee for assistance or any questions, she got back to us immediately. The entire team has worked to ensure they understand what we use Message Media Texting for and has worked with us on billing, understanding reports, and they continue to check in on us to ensure our text package is meeting our needs. I would be remiss if I did not also talk about how the price for better than any other company we explored and the service has been outstanding.”

Helpful Report

(US) - Posted 3 years ago

“The support I get from Message Media is fantastic. Rachel is always very responsive to any of my requests. Great product that integrates with our software which saves us valuable time.”

Helpful Report

(US) - Posted 3 years ago

“Great product and works as it has intended with its integration with Bookable. Great support and customer service.”

Helpful Report

(Australia) - Posted 3 years ago

“Paul Diamond is Awesome”

Helpful Report

(Australia) - Posted 3 years ago

“A simple, easy to use tool that is very helpful for a small business.”

Helpful Report

(Australia) - Posted 3 years ago

“The software is great although I think being able to your personal mobile number to receive inbound messages in HubSpot would be great. I know that we can use a MessageMedia number, but our Sales team don't want to confuse people by having multiple phone numbers”

Helpful Report

(Australia) - Posted 3 years ago

“Love the platform. It is so easy to use. We are also seeing increased engagement with our followers and stakeholders. I would highly recommend.”

Helpful Report

(Australia) - Posted 3 years ago

“Being new to MessageMedia I am particularly impressed with the personalised customer service. Having someone talk me through the most relevant features for my purposes was a great help and timesaver. And having that same person ready to answer email queries as they come up is very reassuring.”

Helpful Report

(Australia) - Posted 3 years ago

“My Team & I are very happy with the message to txt system and our customers are glad that we can advise them without a call”

Helpful Report

(Australia) - Posted 3 years ago

“Great customer service!”

Helpful Report

(Australia) - Posted 3 years ago

“Lawrence Spataro was very helpful in our setup process. It helps having someone assist in the beginning. Thank you”

Helpful Report

(Australia) - Posted 3 years ago

“MessageMedia provide a great product and their support is excellent as well. Their responses have been always prompt, accurate, and helpful. I'd highly recommend!”

Helpful Report

(Australia) - Posted 3 years ago

“My team and I have been very happy with MessageMedia. The platform is effective and easy to use, and the customer service is to a high standard. Highly Recommend,”

Helpful Report

(Australia) - Posted 3 years ago

Sinch MessageMedia is rated 4.6 based on 327 reviews