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Metro Bank Reviews

1.5 Rating 225 Reviews
12 %
of reviewers recommend Metro Bank
Company Reviews Questions Metrics
1.5
Based on 225 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
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Fred Rodriguez
Verified Reviewer
“I made an investment with this company, and they promised me substantial profits, which they delivered. However, when I attempted to withdraw my funds, I encountered difficulties. They demanded that I pay a certain amount before I could initiate a withdrawal, which I found unreasonable considering that I had $48,000 in my account. Consequently, I filed a case with GALWAYRELIANCE, and they provided exceptional assistance in retrieving my funds. They kept me informed and supported throughout the entire process.”
Helpful Report
Posted 8 months ago
Moshe Gilmore
Unverified Reviewer
“I tried to withdraw money from my account for nearly three months, but they kept telling me it was "processing." Seriously, how long does it take to process? There’s no trusting a company that holds onto your money, promises it'll arrive shortly, and three months later, you’re still empty-handed. Yet, they kept trying to convince me to use more of their services and send them even more money. Glad i got vindicated with the aid of (lilo_grace_75_( @ )_gmail_._com)”
Helpful Report
Posted 8 months ago
MARK
Unverified Reviewer
“Worst banking experience mas mabagal pa sa BPI. Withdraw your USD account and Peso account kung ayaw nyo ma hassle”
Helpful Report
Posted 9 months ago
Becky Bani
Unverified Reviewer
“Losing money to online banking is too rampant these days, and scammers are getting more intelligent. That's why getting a legitimate expert on recovery of stolen crypto is so difficult without having scam experience. Most people have been scammed several times and they give up on their funds. I’m hereby to let all scam victims know that recovery is possible when you contact the right source, am saying this because I was a victim too. Until I read a helpful article talking about recovery I decided to DM (rose__hoover__90__AT__gmail__.__com) because quitters never win, Am glad I made the decision not to give up. indeed not giving up on anything in life will always lead to a better outcome. EMAIL: rose__hoover__90__AT__gmail__.__com WHATSAPP:: +1 __660 __233 __3165.”
Helpful Report
Posted 9 months ago
Anonymous
Unverified Reviewer
“Metro Bank is the worst bank you could ever go with they frozen my account for seven days now with no funds and trying to run a business. It’s an absolute joke. Stay away from Metro Bank.🏦”
Helpful Report
Posted 9 months ago
Mikkee Caballero
Unverified Reviewer
“Had to call CS for credit card 5 times...agents literally disconnect the line...come on, I just need someone to confirm my payment”
Helpful Report
Posted 9 months ago
Felix Kate
Unverified Reviewer
“All thanks to [rose_hoover_90_AT_gmail_._com] Who helped me recover over $98,000.00 from online fake forex and binary options investment platforms. Documenting all that has happened is very important. The world would be better if we did not have thieves and people who create scams aiming to steal from us. The best move anyone can make is to educate themselves about possible scams and the way they work because they are everywhere and to be intelligent in the decisions made by them and the information they provide. WhatsApp:: +1 660_233_3165.”
Helpful Report
Posted 9 months ago
Anonymous
Unverified Reviewer
“Appalling service. No help at all. No service.”
Helpful Report
Posted 11 months ago
Dan Evans
Verified Reviewer
“They claim that both deposits and withdrawals are possible, but I can attest from personal experience that this is never the case. Instead of allowing people to withdraw their funds after making a deposit, the scheme is to prevent them from doing so. Even if the issue is brought to the attention of the authorities, which I did, nothing is likely to be done. Please exercise caution and avoid them; I was a victim of an investment scam, so I am aware of how they operate and what it's like to lose a significant amount of money to fraudsters. Do not hesitate to report, file, and receive consultation from L I N C O X R E C L A I M. They gave me the greatest option for recovering my money, and it was well worth it.”
Metro Bank 1 star review on 2nd August 2024
Helpful Report
Posted 11 months ago
Anonymous
Verified Reviewer
“This is properly the worst bank you can do business with in the United States the customer service is so bad that it makes me sick to even call them they keep you on the phone waiting for an hour all I want to do is pay my car loan with a customer rep and then when they do answer they have to give u to someone else which is a half hour wait time the are so disgusting to do business with they don’t even deserve a rating hope they go out of business or get bought out by a real bank”
Helpful Report
Posted 11 months ago
Anonymous
Unverified Reviewer
“Online banking app will lock your log in profile even if you just logged out and logged back in, all my log in information has been correct yet it just suddenly blocks you. Also metro bank has poor customer service”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“If I could give 0 stars I would. This bank is shocking. The customer service is awful. They really can’t be bothered & sometimes have been openly rude. You can no longer transfer money between accounts without having to re-wait for a person to sit down with.. this has never been less than a 30mins wait!… just to do a basic transfer!! It is getting worse every time I go in there… avoid, avoid, avoid!”
Helpful Report
Posted 1 year ago
Ismail 2001
Unverified Reviewer
“I have a very bad moment with metro bank, I opened business accounts with them, and at the first payment from my client for a whole month of work, they blocked my account, and when I sent all the documents they asked for, they were rude and closed my account, I was shocked. I RECOMMEND AVOIDING THIS BANK FOR BUSINESS SERVICES”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“not really helpful and online websites and application don't work well.”
Helpful Report
Posted 1 year ago
Ryan Briant
Unverified Reviewer
“have been defrauded of £28,000. After attempting to email their customer support team and not getting a response, I chose to seek assistance from S I M O N C H. C O M. This worked out well for me because I was able to get my stolen money back.”
Helpful Report
Posted 1 year ago
D
Verified Reviewer
“Their machines count the wrong amount of money and the scales are wrong. Happend to me now 3 times! Mentioned it to the cashier and the guy behind me in the queue said the same happened to him!”
Helpful Report
Posted 1 year ago
Mary Holditch
Unverified Reviewer
“I didn’t realise how awful this bank could be until I needed to withdraw some money. The app and online banking process seem set up to thwart any access. Constant error messages. I am at wits end.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“No help at all.”
Helpful Report
Posted 1 year ago
Alex Lewin
Unverified Reviewer
“I lost my $11570 to this online broker’s Forex platform recently. I was very fortunate to meet someone who helped me get it all back. You can reach out to him through Email :(dorisashley71 (AT) gmail com) I’m sure he will help you guys too WHATSAPP: +1---(404)--721---56--08”
Helpful Report
Posted 1 year ago
Juliet
Unverified Reviewer
“Customer Service are useless, simple updating of email address for online banking account takes ages for them to process and let us go back and forth to their office to sign same application but still decline due to system outdated.”
Helpful Report
Posted 1 year ago
Metro Bank is rated 1.5 based on 225 reviews
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