MGI Golf Inc Reviews

Name: MGI Golf Inc
Address: 3702, Las Vegas Boulevard North, 3702, Las Vegas Boulevard North, Las Vegas
Rating: 4.35

4.4 Rating 1,357 Reviews

83 %

of reviewers recommend MGI Golf Inc

4.4

Based on 1,357 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

MGI Golf Inc 5 star review on 19th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The machine works fine. Customer service is poor in the US. MGI seems to still be oriented to Australia. Difficult to find a way to talk to a representative. The virtual chat feature is with a computer, it's not live. We shouldn't have had to replace a $400 battery in less than 3 years.”

Helpful Report

Posted 2 years ago

“My electric cart is attractive. The battery is easy to detach for charging. The torque is excellent. Battery life seems very good. The cart is a little tippy. It would be good if the center of gravity was lower. On a steep upgrade the cart can tip over backwards even with the rear wheel I added a 2.5 lb weight to the shelf where the golf bag rests. A 5 lb weight would have been better. It was annoying that I had to replace my golf bag when I got the cart. I really liked the stand bag that I had. The score card holder was clearly designed by someone who never used it. It is too small for a standard scorecard to fit in. To use it one must fold the scorecard or trim it. The slot for the pencil is too form fitting. It takes a lot of effort or long fingernails. It would be nice if the front wheels were larger in diameter. It is difficult to negotiate curbs.”

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Posted 3 years ago

“The MGI Zip Navigator arrived quickly and was fairly easy to set up with the so-so instruction book. Unfortunately, after less than 10 minutes of testing on the sidewalk around the house, it shut off and died. Luckily the Service person that I contacted the next morning was aware of the issue and quickly shipped out the necessary parts for me to repair the unit and get it running. A downside to this brand is that the only authorized repair center is in Arizona.”

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Posted 3 years ago

“It works as advertised and is built with really high-quality components. Only downfall is that I when I play on hilly courses I’ve had issues with it wanting to tip backwards. There doesn’t seem to be enough weight lower to the ground.”

Helpful Report

Posted 3 years ago

Hi Jason, Thanks for your review! We recommend extending the rear 4th wheel of the Zip Series to help prevent the caddy from tipping backwards. Thanks, MGI Golf

Posted 3 years ago

“Still waiting for the Post Office to deliver this despite delivery being scheduled for Apr 21. Whilst this may not be an MGI problem it has negatively impacted the experience”

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Posted 3 years ago

“Great Cart but found out there is no place close to Austin to get it fixed if something happens. Wish I would have known before we purchased the 2 Nav's.”

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Posted 3 years ago

Hello, Please find the following link to repair centres that service products from your state of Texas. https://us.mgigolf.com/pages/find-a-service-center In the meantime please visit our FAQ and support page for information regarding maintenance you can do at home. Thanks, MGI Golf

Posted 3 years ago

“I like the machine. Still getting used to it.”

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Posted 3 years ago

“A little expensive. Could have gotten it from Amazon for cheaper.”

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Posted 3 years ago

“I would be happy to give it a higher rating, except there were no instructions and to me it was not intuitive how to attach it to my cart. I still need customer service to help me out. If that happens I’d be happy to change my rating, but for now that is a big flaw.”

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Posted 3 years ago

“The cooler bag zippers are very cheap and I am worried they will snap off. I wish the phone holder was more stable, it jostles around a lot and I am worried my phone is going to fly out. Others then those two things I am really enjoying my MGI cart.”

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Posted 3 years ago

MGI Golf Inc is rated 4.4 based on 1,357 reviews