Mirus Surveyors Reviews

Name: Mirus Surveyors
Address: 4A Church Road, Polegate
Rating: 4.47

4.5 Rating 275 Reviews

85 %

of reviewers recommend Mirus Surveyors

Company Reviews

Questions

Metrics

4.5

Based on 275 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0333 9900007

Email:

info@mirussurveyors.co.uk

Location:

4A Church Road
Polegate
BN26 5BX

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When trusting a company to value your property, the responsibility of the task should demand a level of attention to detail. However, when receiving correspondents from Mirus Surveyors the documents were littered with spelling mistakes and bad grammar. This may seem trivial but if these small details aren't taken care of, how can one expect the bigger, much more important details to be addressed? The surveyor who came to the value the property was great and seemed very competant, but the customer service through the office contact was almost non-existent.”

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Posted 6 years ago

“Convenient to receive a valuation at a time that suited but, very difficult to get hold of or get a prompt response from. Quality of valuation appears sound but poor customer service is off-putting. Would try somewhere else next time.”

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Posted 6 years ago

“It provided all the information we required.”

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Posted 7 years ago

“Very disappointed at the moment as have waited nearly two weeks to actually receive the survey. So maybe rating should be poor.”

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Posted 7 years ago

“To whom it may concern. I found the service provided by your company in the end was well done at a very competitive cost. The chap that called to carry out the procedure was a very pleasant guy and accommodating. However communications (via email) was quite difficult with your organisation over several days when trying to tie up visit times to suit three separate parties, myself, my tenant and the surveyor. One other thing that could, I think improve the survey would be to officially post out a copy of the survey to the property owner at very little extra costs to youselves. Some how just printing of a copy for safe keeping from an email does not feel as if it is a legal document for use as future proof of property valuation HM revenue. So just a little more time spent by your organisation would go a long way to achieve customer satisfaction. Regards Mr. & Mrs. R.E.McCormack, Bagshot, Surrey”

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Posted 8 years ago

“The service was average for the following reasons, 1. I had asked for a surveyor in my area Poole Dorset, the surveyor came from Brockenhurst, hardly local. 2. The survey was subcontracted out to a third party. 3. I was quoted £575 + VAT but invoiced £690 no VAT so would not be able to reclaim the VAT element. 4. I asked for specific advice regarding a loft conversion and PV on the roof, neither were mentioned. 5. The survey was done promptly but the report took over a week to arrive and only after I had chased it.”

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Posted 8 years ago

“Availability was a bit of an issue as they were not able to carry out the survey within 2 weeks. The survey itself was not very detailed and I specifically ask for a valuation but there was no figure given, it merely said that the property was reasonable value which is not very helpful. On the plus side Miras were prompt with communications and all the arrangements went smoothly.”

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Posted 8 years ago

“Laurie Gavaghan did our survey. As this is the first survey we have ever had I can't really comment, all I can say it was done quickly after we applied for it and the report came very quickly after the the survey had been done. What I can comment on is that we asked Laurie a question to which he answered, but when I asked another he completely ignored my mail even though I sent him several regarding the second question which actually was based on the first question. So I don't actually think I got value for money!”

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Posted 9 years ago

“Very prompt service, well presented report, as we have found with other reports the surveyor basically states the obvious without directly giving a clear answer. I think you would not buy a house if you take every point raised.”

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Posted 9 years ago

Mirus Surveyors is rated 4.5 based on 275 reviews