Missguided Reviews

Name: Missguided
Address: -, - -, Manchester
Rating: 2.74

2.7 Rating 1,069 Reviews

42 %

of reviewers recommend Missguided

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Metrics

2.7

Based on 1,069 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

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Missguided 1 star review on 4th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Latisha was very nice , friendly and efficient”

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Posted 3 years ago

“I spoke to two people who were both really nice. I think hey were called simphiwe and latisha”

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Posted 3 years ago

“Very good customer service from Latisha regarding changing my delivery address!”

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Posted 3 years ago

“This is the best customer service I have experienced! My next day delivery didnt show up and I spoke to someone online who sorted the issue out immediately and gave me a refund”

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Posted 3 years ago

“Missguided provides quick service and the clothes arrived in perfect condition and looked identical to what was presented online! So so good I highly recommend”

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Posted 3 years ago

“Reported my a charge on my credit card to which they refused to stop they claim to stop the charge now I have lost money to them and they refuse to return the money.”

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Posted 3 years ago

“Ordered a pair of tie dye black/grey joggers. Next day delivery was fulfilled. The material was lovely and soft and comfy. Ordered a size 8 which was quite generous. The disappointment was the crotch of the joggers both back and front was almost on my knees. Think I’ve been sent Mc Hammers trousers. Lol. On the model they were a snug fit around the bottom and didn’t state oversized. Very unhappy because they would have been lovely. Loved the colour. Now in process of returning. Probably won’t order anything else for the reason that the item does not fit as advertised.”

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Posted 3 years ago

“Given 3 stars because I am always impressed with the items I order however it took a very long time to recieve a refund for an item I returned although Katie was very helpful on the live chat and solved the issue immediately”

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Posted 3 years ago

“Bilal was very helpful for an order sent out that had a fault., got it replaced with no charge.”

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Posted 3 years ago

“I bought 2 dresses 2 months ago and they have gone faulty Misguided have offered a swap or refund for my dresses. Great customer service as always. Customer service is always great and happy to help no matter what.”

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Posted 3 years ago

“solved my order issue straight away.”

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Posted 3 years ago

“Kylie was very helpful with sorting out a return quickly. Thank you”

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Posted 3 years ago

“Polite customer service with a quick and easy resolution to a missing refund.”

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Posted 3 years ago

“Sorted the problem out quickly.”

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Posted 3 years ago

“Emma was very helpful and quickly sorted out a problem for me with an order that had not arrived, great service on the live chat and also great service from the lady when I placed the original order. Both experiences with the staff on live chat very good, efficient and speedy. Thanks very much, I would be happy to use the service again if I needed to”

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Posted 3 years ago

“Emma was really quick and efficient in helping me with my order that I accidently messed up! Thank you so much!”

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Posted 3 years ago

“I forgot to add my discount code to my order and Emma resolved the issue within 5-10 mins by refunding the difference. Super speedy and great customer service. Thanks Emma!”

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Posted 3 years ago

“Emma sorted my refund in seconds.”

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Posted 3 years ago

“Yasmin was incredibly helpful. Was very quick and easy to get the answers needed.”

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Posted 3 years ago

“Emma was quick and efficient with my return process of my faulty item. Very professional and polite also.”

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Posted 3 years ago

Missguided is rated 2.7 based on 1,069 reviews