“Yasmin was a great help in getting my order sorted after some issues with the courier. She was super efficient and I had a new order confirmation in my inbox within minutes and even sorted a refund for me. She is a star!”
“I have nothing bad to say about Missguided's services. I have currently had a couple of problems with a delivery going missing and a refund only being partially dealt with. However on both occasions the customer service operative I have spoken with have dealt with the problem quickly and professionally. I will be carrying on shopping here and always recommend to my friends to do the same when they're in need of a new outfit”
“Emma provided me with excellent customer service when I really needed the help. She helped amend one of my orders when time was running out. Thobeka was the first person I had a chat with who gave me no response to my query so no brownie points for her. Give Emma a bloody raise just for being helpful. 🥰🥰🥰❤️❤️❤️”
“Ordered a parcel to the wrong address and was so worried i would not be able to change it but with the live chat service I spoke to someone within a few minutes and Sam from missguided fixed my problem. Thank you so much”
“Emma was quick and efficient. She helped And explained everything clearly. It was great especially after having 5 bad experiences with other people previously!”
“I am so disappointed with the length of the items from the ‘Tall’ collection at Missguided. I ordered a pair of jersey black flares hoping they’d be long enough as I struggle to find trousers which are long in the leg. I am 5’10, which is tall.. but I know there are girls way taller than me- (with longer legs!!) but they came up on the shorter side- a couple inches too short in fact. Basically their ‘Tall’ collection is hit & miss and I wouldn’t recommend to any girls who are extra tall.”
