“Amazing customer service from Shannon! I paid for UK Friday morning delivery for £6.99 but my order didn’t arrive within that time. I contacted the CS team and Shannon processed a refund for the delivery cost for me! Thank you so much ❤️ xx”
“I've just had a live chat convo with Anna, who within minutes helped me with a refund request - when I didn't receive the full amount back last month. She was really quick and issued the fully requested refund within minutes and I was really appreciative.”
“I used the online chat today with Lucy, and it was a dream! I got connected straight away, and she was very helpful dealing with my refund enquiry.. excellent customer service, if only other online customer chats were as easy as yours!”
“I spoke to Lauren W on live chat she was very helpful and sorted my inquiry and it was dealt with very highly standard customer service. . Once again thank you Lauren W”
