“I needed to cancel an order an order I just placed as I needed to amend sizes! Lucy from the customer service team responded fast and dealt with my query sufficiently and explained the process. Thanks Lucy”
“I've shopped at Missguided many times and I'm always so happy with my orders. Fast shipping and easy return except for now, when I haden't recieved my money back for my return for a while. I contacted their customer support and got to speak to Lucy, who was so helpful and fixed my problem within 10 min.
Amazing clothing and great service :)”
“I had paid for next day delivery on an order but it arrived late so I did a live chat with Yasmin and she assured me when it will arrive and also refunded the delivery charge as compensation. It was easy and quick to sort out, great service as always, thanks Yasmin!”
“I bought a pair of comfy shorts and it was my first order from Missguided so I didn’t know what to expect. They are AMAZING. I haven’t been able to find a pair of comfy shorts that look good AND don’t have my booty hanging out so I am thrilled!”
“The advisor Maximillian was very helpful helped me with my problem of discount code so promptly so that I can buy my twin girls their presents. I had some codes and didn’t work and he helped me solve this problem. Maria”
“Items arrived quickly.
Returning items was simple and refunded quickly - one items was not refunded so had an online chat with Yasmin and this was resolved helpfully and quickly.”
“Had a faulty item that I had trouble returning and needed the replacement ASAP but the online chat was extremely understanding and helpful and sorted it all out for me. I spoke to both Lauren W and Anna (not sure of last initial) who were both brilliant. Thanks again!”
