“Latisha who i spoke to was very helpful and eased my confusion with a cancellation and re order. Would definitely recommend livechat for anyone needing help with an order or delivery etc. always my first option when i have a missguided problem!”
“This is the best customer service I have experienced! My next day delivery didnt show up and I spoke to someone online who sorted the issue out immediately and gave me a refund”
“I bought 2 dresses 2 months ago and they have gone faulty Misguided have offered a swap or refund for my dresses. Great customer service as always. Customer service is always great and happy to help no matter what.”
“Emma was very helpful and quickly sorted out a problem for me with an order that had not arrived, great service on the live chat and also great service from the lady when I placed the original order. Both experiences with the staff on live chat very good, efficient and speedy. Thanks very much, I would be happy to use the service again if I needed to”
“I forgot to add my discount code to my order and Emma resolved the issue within 5-10 mins by refunding the difference. Super speedy and great customer service. Thanks Emma!”