Missguided Reviews

Name: Missguided
Address: -, - -, Manchester
Rating: 2.74

2.7 Rating 1,069 Reviews

42 %

of reviewers recommend Missguided

Company Reviews

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Metrics

2.7

Based on 1,069 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

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Missguided 1 star review on 4th June 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Zakiyyah was wonderful and quickly helped me resolve a refund issue”

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Posted 3 years ago

“Zakiyyah helped me on the chat function and was wonderful, helping to get me a swift refund.”

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Posted 3 years ago

“Received efficient and helpful customer service from Zakiyyah.. always have a positive response from Missguided customer service team”

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Posted 3 years ago

“Emma was really friendly and helpful :)”

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Posted 3 years ago

“I'm very happy with Emma, she took care of all my problems in 5 minutes.”

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Posted 3 years ago

“Latisha who i spoke to was very helpful and eased my confusion with a cancellation and re order. Would definitely recommend livechat for anyone needing help with an order or delivery etc. always my first option when i have a missguided problem!”

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Posted 3 years ago

“Latisha was very nice , friendly and efficient”

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Posted 3 years ago

“I spoke to two people who were both really nice. I think hey were called simphiwe and latisha”

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Posted 3 years ago

“Very good customer service from Latisha regarding changing my delivery address!”

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Posted 3 years ago

“This is the best customer service I have experienced! My next day delivery didnt show up and I spoke to someone online who sorted the issue out immediately and gave me a refund”

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Posted 3 years ago

“I bought 2 dresses 2 months ago and they have gone faulty Misguided have offered a swap or refund for my dresses. Great customer service as always. Customer service is always great and happy to help no matter what.”

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Posted 3 years ago

“solved my order issue straight away.”

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Posted 3 years ago

“Kylie was very helpful with sorting out a return quickly. Thank you”

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Posted 3 years ago

“Polite customer service with a quick and easy resolution to a missing refund.”

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Posted 3 years ago

“Sorted the problem out quickly.”

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Posted 3 years ago

“Emma was very helpful and quickly sorted out a problem for me with an order that had not arrived, great service on the live chat and also great service from the lady when I placed the original order. Both experiences with the staff on live chat very good, efficient and speedy. Thanks very much, I would be happy to use the service again if I needed to”

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Posted 3 years ago

“Emma was really quick and efficient in helping me with my order that I accidently messed up! Thank you so much!”

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Posted 3 years ago

“I forgot to add my discount code to my order and Emma resolved the issue within 5-10 mins by refunding the difference. Super speedy and great customer service. Thanks Emma!”

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Posted 3 years ago

“Emma sorted my refund in seconds.”

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Posted 3 years ago

“Emma was quick and efficient with my return process of my faulty item. Very professional and polite also.”

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Posted 3 years ago

Missguided is rated 2.7 based on 1,069 reviews