Missguided Reviews

Name: Missguided
Address: -, - -, Manchester
Rating: 2.74

2.7 Rating 1,069 Reviews

42 %

of reviewers recommend Missguided

Company Reviews

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Metrics

2.7

Based on 1,069 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

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Missguided 1 star review on 4th June 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Emma was a great help on the misguided contact website! Solved my issue immediately. Thank you Emma”

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Posted 3 years ago

“My refund for my return was delayed however I spoke with Emma and she helped straight away and processed the return. She was very helpful.”

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Posted 3 years ago

“Emma was very friendly and helpful when it came to my delivery.”

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Posted 3 years ago

“Emma was very helpful and sorted out my problem in less than 5 minutes.”

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Posted 3 years ago

“Emma was very helpful and sorted my problem out quickly, thank you”

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Posted 3 years ago

“Yasmin was so helpful and efficient. Great service, thank you.”

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Posted 3 years ago

“Yasmin helped me today was very efficient and answered my query immediately.”

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Posted 3 years ago

“Emma was really helpful and very friendly!”

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Posted 3 years ago

“Today I was put in contact with an Advisor called Emma - she was very informative, helpful and prompt and managed to sort out my query which I was really worried about. I am very pleased with the service I have received and would recommend anyone with any issues to get in contact with Emma. I would like to say thank you again :)”

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Posted 3 years ago

“yasmin was very helpful and sorted my returns query out quickly and efficiently”

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Posted 3 years ago

“Quick replies and v helpful!”

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Posted 3 years ago

“Their chat staff were supper fast and really helpful in sorting out my refund. Much better than some other companies chat I've used”

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Posted 3 years ago

“Emma was a great help today in sorting out my return she made the process easier :)”

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Posted 3 years ago

“I spoke to Yasmin today about a problem. She was very helpful and kind. I would definitely recommend talking to her about issues.”

Missguided 5 star review on 24th August 2020

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Posted 3 years ago

“When enquiring about my orders and the estimated delivery date, Yasmin was super helpful in providing an update and even bumped up the delivery of my order so it will (hopefully!) arrive in time for my holiday!”

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Posted 3 years ago

“Bilial was able to provide quick help when I was unable to see a promotional discount applied to my mobile app order.”

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Posted 3 years ago

“I had an issue with a package that had been lost in transit. Yasmin was so sweet and very helpful, even having my new package delivered with next day delivery so that I can get it in time for my birthday! Excellent service!”

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Posted 3 years ago

“Yasmin was very helpful and efficient and reassured me about my order!! Great member of staff :)”

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Posted 3 years ago

“Yasmin was a great help in getting my order sorted after some issues with the courier. She was super efficient and I had a new order confirmation in my inbox within minutes and even sorted a refund for me. She is a star!”

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Posted 3 years ago

“Spoke with Yasmin today to help with a refund, she was fab and so quick and polite.”

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Posted 3 years ago

Missguided is rated 2.7 based on 1,069 reviews