“I have nothing bad to say about Missguided's services. I have currently had a couple of problems with a delivery going missing and a refund only being partially dealt with. However on both occasions the customer service operative I have spoken with have dealt with the problem quickly and professionally. I will be carrying on shopping here and always recommend to my friends to do the same when they're in need of a new outfit”
“Emma provided me with excellent customer service when I really needed the help. She helped amend one of my orders when time was running out. Thobeka was the first person I had a chat with who gave me no response to my query so no brownie points for her. Give Emma a bloody raise just for being helpful. 🥰🥰🥰❤️❤️❤️”
“Ordered a parcel to the wrong address and was so worried i would not be able to change it but with the live chat service I spoke to someone within a few minutes and Sam from missguided fixed my problem. Thank you so much”
“Emma was quick and efficient. She helped And explained everything clearly. It was great especially after having 5 bad experiences with other people previously!”
“I got an incorrect item in my recent order, followed the review process and had it sent back. Emma processed my refund quickly and sorted my issue out over live chat! Seamless and friendly service.”
“My parcel got lost and Emma from the chat online was very helpful in re-issuing a refund on an out of stock item and sending the rest of the items via next day delivery. Very efficient, thanks Emma!”
