“I've just had a live chat convo with Anna, who within minutes helped me with a refund request - when I didn't receive the full amount back last month. She was really quick and issued the fully requested refund within minutes and I was really appreciative.”
“I used the online chat today with Lucy, and it was a dream! I got connected straight away, and she was very helpful dealing with my refund enquiry.. excellent customer service, if only other online customer chats were as easy as yours!”
“I spoke to Lauren W on live chat she was very helpful and sorted my inquiry and it was dealt with very highly standard customer service. . Once again thank you Lauren W”
“I needed to cancel an order an order I just placed as I needed to amend sizes! Lucy from the customer service team responded fast and dealt with my query sufficiently and explained the process. Thanks Lucy”
“I've shopped at Missguided many times and I'm always so happy with my orders. Fast shipping and easy return except for now, when I haden't recieved my money back for my return for a while. I contacted their customer support and got to speak to Lucy, who was so helpful and fixed my problem within 10 min.
Amazing clothing and great service :)”