Missguided Reviews

Name: Missguided
Address: -, - -, Manchester
Rating: 2.74

2.7 Rating 1,069 Reviews

42 %

of reviewers recommend Missguided

Company Reviews

Questions

Metrics

2.7

Based on 1,069 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

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Missguided 1 star review on 4th June 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My item was faulty and i had not yet received a refund. I spoke to Emma on the online chat who refunded me in seconds. Great Service from Emma.”

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Posted 3 years ago

“My query was delt with within seconds of me asking .I was helped by Emma who was very poilte and was very professional 🎀😇☺️”

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Posted 3 years ago

“Emma from customer service was very helpful and got to the bottom of why my order was not delivered and mended it straight away. Thank you for this”

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Posted 3 years ago

“Very happy with the customer service. I love to shop here and recommend to anyone wanting to purchase good clothes and great customer service. 🙂”

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Posted 3 years ago

“My query was delt with within seconds of me asking .I was helped by Charlotte who was very poilte and was very professional So I'm.a happy customer :)”

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Posted 3 years ago

“Efficient and customer focused, Sam was really helpful.”

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Posted 3 years ago

“Find Missguided to be one of the best clothing brands for customer service, they are willing to help quickly and efficiently. Spoke with Lucy this morning about my order that was due on Friday but there had been some delivery address issues. She immediately resolved the issue for me without causing me any further delays. Great service and very friendly.”

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Posted 3 years ago

“Lucy was very helpful and clarified all my queries ! Highly recommend !”

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Posted 3 years ago

“Lucy was very helpful with clear and quick responses”

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Posted 3 years ago

“I had trouble with a refund however after speaking with Lucy over the live web chat it was resolved extremely quickly. Highly recommend x”

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Posted 3 years ago

“Lucy was very straight to the point and helpful. Was very understanding. Helped me out a bunch”

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Posted 3 years ago

“Amazing customer service by Lucy, she was friendly and answered my questions quickly with ease!”

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Posted 3 years ago

“Amazing customer service from Shannon! I paid for UK Friday morning delivery for £6.99 but my order didn’t arrive within that time. I contacted the CS team and Shannon processed a refund for the delivery cost for me! Thank you so much ❤️ xx”