Mobile Outfitters Reviews

Name: Mobile Outfitters
Address: 3901B Main St., STE 106,, Philadelphia, PA
Rating: 4.42

4.4 Rating 5,284 Reviews

86 %

of reviewers recommend Mobile Outfitters

4.4

Based on 5,284 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Mobile Outfitters 5 star review on 15th April 2025

120

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love their products and service!”

Helpful Report

Hi Gabby, Thank you so much for taking the time to share your positive feedback with us! We're glad you love your Mobile Outfitters product! If you ever need assistance you may contact our helpdesk at: help@moutfitters.com We are always happy to help!

“I paid £45 less than 3 months ago the cover is blebbing and coming away at the seams. This company claim its bomb proof, what it is its not fit for purpose. took it back to get a refund to where i was told we dont give refunds but we can fix it for you for another £15. So lets say every three months this happens again and they expect you to fork out £15 every time? They've double their money in a year. Do not take your phone here they are conartists”

Helpful Report

Hi David, I am so sorry to hear that we have disappointed you. We pride ourselves on great products and customer service, and would like to make it up to you. Please email us directly at help@moutfitters.com so that we can further assist you. Again, we apologize for the inconvenience. We look forward to hearing from you.

“The product is fantastic and protects my phones great. To have these professionally installed is a huge bonus, since I am not great at getting all of the air bubbles out.”

Helpful Report

Thank you so much for taking the time to share your positive feedback with us. We do our best to provide our customers with great service. I'm so glad we were able to provide you with that. If you ever need assistance you may contact our helpdesk at: help@moutfitters.com We are always happy to help!

“Great customer service and fantastic products left feeling special and my phone fully protected.”

Helpful Report

Hi Chantial, Thank you for sharing your feedback with us. We are always happy to hear stories like these. So glad you are enjoying your Mobile Outfitters products. If you ever have questions or need assistance you can reach out to us directly anytime at help@moutfitters.com Our team is always happy to help.

“Good products. The guy at the kiosk was very helpful and took the time to explain the differences and helped me choose the correct products for my needs. Overall satisfied with the service I received.”

Helpful Report

Hi Sunny, So glad to hear that you are happy with our products and services. If you ever need any assistance please feel free to reach out to us directly at any time via email at help@moutfitters.com We are always happy to help.

“Good products Good service.”

Helpful Report

Hi Ruby, Thank you so much for taking the time to share your positive feedback with us! We're glad you love your Mobile Outfitters product!

“I am really enjoying these products. I love the feel and look of my phone. Hopefully it will also protect my phone. I have only had them for a few days and so far so good.”

Helpful Report

Hi Ignazio, That is great to hear. We appreciate your feedback. Thank you for being our customer.

“cover came off after 3 weeks and I was told I had to pay £15!! I originally paid £50 due to the life time guarantee. This is a con!!!!!!!!!!!!!!”

Helpful Report

Hi Luci, Thank you for your review. We appreciate your feedback and we are sorry to see you were disappointed in your purchase. Customer satisfaction is important to us please reach out to us directly at help@moutfitters.com we would like to assist you further. We look forward to hearing from you.

“I love how my phone looks! StyleSkins gave it a brand new look and covered up the imperfections with new style! Thank you Mobile Outfitters!”

Helpful Report

Hi Maribel, Thank you for sharing your feedback with us. We are always happy to hear stories like these. So glad you are enjoying your Mobile Outfitters products. StyleSkins are fun! If you ever have questions or need assistance you can reach out to us directly anytime at help@moutfitters.com Our team is always happy to help

“Very bad service in lebanon! I made the cover 3 days ago and since then everytime i make a call it is yanking out my hair! Even by touching you feel the bad sticking case! Expensive for nothing”

Helpful Report

Hello We are so sorry to hear that we have disappointed you. We pride ourselves on great products and customer service, and would like to make it up to you. Please email us directly at help@moutfitters.com so that we can further assist you. We look forward to hearing from you. Again, we apologize for the inconvenience.

“I only have a front screen as i have a good protective case already, the screen is awesome, im using it over a year, purchased it in Austria, not a scratch and im no gentle user, unfortunately dropping it too often :/ Yet it looks like brand new. New shop just opened in Serbia, my husband got back, front + bumper for his phone, we are very happy returning customers for all our family devices. Keep up!”

Helpful Report

Hello Biba, Thank you for sharing your feedback with us. We are always happy to hear stories like these. So glad you are enjoying your Mobile Outfitters products. If you ever have questions or need assistance you can reach out to us directly anytime at help@moutfitters.com Our team is always happy to help.

“Cheaters There is no guarantee as they claim. They make you pay again in all cases”

Helpful Report

Hello Bassel, We appreciate your feedback and we are sorry to see you were disappointed in your purchase. Customer satisfaction is important to us please reach out to us directly at help@moutfitters.com we would like to assist you further. We look forward to hearing from you.

“Not so happy..it making my phone hot”

Helpful Report

Hello Ananthu, We are sorry to hear that we have disappointed you. We pride ourselves on great products and customer service, and would like to make it up to you. Please email us directly at help@moutfitters.com so that we can further assist you. Again, we apologize for the inconvenience and we look forward to hearing from you.

“Staff at the metro centre failed to read out terms and conditions at point of sale a lady with blue hair upon return of the screen peeling off and I was told it was 2 week free replacement after that £12 which I was never made aware of at point of sale I received my phone receipt and got a thanks bye. When I returned I was appalled at the tone of voice all staff look un interested and continued to use there phones just texting and slouching around I observed the staff from the upper floor and they were just messing about like children and glued to phones do not purchase this product no authority no management and shocking service I am not the type to continue and argue it is not the money that matters it’s the principle. Do not purchase this product from the metro centre Newcastle”

Helpful Report

Hello Kyo, We are sorry to hear about your experience at Metro Centre location. We would like to further assist you, but we will need specific details like name, receipt, order number, etc. Because I will need this confidential information and want to respect your privacy, please email us directly at help@moutfitters.com so that we can continue to help you! We look forward to hearing from you.

“I’ve used the bumper and screen protector for years. Dropped my phone numerous times and have never had a scratch. Now also use on my watch. Every time I upgrade my phone I put new protectors on”

Helpful Report

Hello, That is great to hear. We appreciate your feedback. Thank you for being our customer. So glad you are enjoying your Mobile Outfitters products.

“The screen protector, and bumper are awesome. Have been using these products for years and continue to update them as I update my phone”

Helpful Report

Hello, Thank you for your review and thank you for taking the time to share your positive feedback with us! We're glad you love your Mobile Outfitters product!

“I would really like to leave a 0-star review. Disgusting and deliberately slow Customer Service tried to upsell my daughter on a product where they have fitted the wrong skin to her phone, leading to a breakage. Will never use them again and I would urge people not to do so.”

Helpful Report

Hi, I am so sorry to hear that we have disappointed you. We pride ourselves on great products and customer service, and would like to make it up to you. Please email me at help@moutfitters.com so that I can further assist you. Again, I apologize for the inconvenience. I look forward to hearing from you.

“DO NOT PURCHASE! WARNING! My phone is ruined! Brand new APPLE IPHONE 8 PLUS! Purchased the phone at Apple store, went to kiosk they put the screen protector on. A day later, I noticed a GIANT red line in my screen. Brought back to Kiosk today. Employee says yeah I’ve seen it happen the solution we use goes into the screen and can damage the pixels!! What the absolute?!?!?? How can you sell a product that can damage phones? I asked for a number to call customer service and they have given me NOTHING. They gave me a card with a email on it. Still no reply... I am super upset. DO NOT PURCHASE! Update: Apple opened the phone indeed there is damage from the product. 1300$ gone.”

Helpful Report

Hello, I am so sorry about your experience. I would like to further assist you, but I will need specific details like name, receipt, order number, etc. Because I will need this confidential information and want to respect your privacy, please email me at help@moutfitters.com so that I can continue to help you! I look forward to hearing from you.

“Great service. Very pleased with the new look on my phone. Definitely recommend.”

Helpful Report

Hi Ilan, Thank you so much for taking the time to share your positive feedback with us! We're glad you love your Mobile Outfitters product!

“Garbage customer service, they wouldnt provide my lifetime warranty just because I didn't have the sticker left on my phone! Don't bother, waste of money, they clearly don't care about their customers, axiom in city center also print phone skins, they even print the picture you choose! Seriously.. Garbage”

Helpful Report

Hi Ramzi, I am so sorry to hear that we have disappointed you. We pride ourselves on great products and customer service, and would like to make it up to you. Please email me at help@moutfitters.com so that I can further assist you. Again, I apologize for the inconvenience. I look forward to hearing from you.

Mobile Outfitters is rated 4.4 based on 5,284 reviews