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Mobile Outfitters Reviews

4.4 Rating 4,892 Reviews

86 %

of reviewers recommend Mobile Outfitters

Company Reviews

Product Reviews

4.4

Based on 4,892 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Mobile Outfitters 5 star review on 9th September 2022

Mobile Outfitters 5 star review on 20th June 2022

Mohamed Machkouri

Mobile Outfitters 5 star review on 9th June 2022

Mobile Outfitters 5 star review on 4th June 2022

Mobile Outfitters 5 star review on 30th May 2022

Mobile Outfitters 5 star review on 24th May 2022

Mobile Outfitters 5 star review on 17th May 2022

117

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the worst option that I chose from all sides,”

Hi Njla, We are so sorry to hear that we have disappointed you. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you. Again, we apologize for the inconvenience.

“I was extremely happy with outfitters last 1.5 years. I used their protection for 4 iPhones 2 iPad pros and 2 apple watches. I went yesterday with a new iPhone pro and an old pre protected Apple Watch. The Apple Watch had the front cover removed bec it was damaged on vacation 3 weeks ago. And I was shocked and annoyed when the guy told me I have to pay 50 QR for just the front cover. He said I should give the old one. Does not MAKE ANY SENSE.”

For product assistance reach out directly via email to our customer helpdesk at help@moutfitters.com Thanks.

“I had applied a skin on iphone 11 pro max And it is tearing out from the next day onwards”

“Wasn't done properly Started pealing out Disappointed and not happy for the price i paid”

“I gave my Samsung galaxy note 20 Ultra a full wrap scratch resistance cover, but on the second day of usage on the display I can see scratches left from fingers and S pen, and the surface is not smooth and even, it is far frombthe smooth surface it is supposed to be, a glass screen protector or even cheap pvc screen protector is far better option, so very disappointing experience for me, especially given the price of 160Qr!”

Our apologies for the inconvenience. Please email us at help@moutfitters.com so that we can further assist you. Again, we apologize for the inconvenience.

“There is no problem with the service but the price is way expensive. In future if you jump down to reasonable price it would be a great value in this regard. One more thing I want to point out that the available skins are limited and I'd like to see more skins on upcoming days. The technology you have for cutting the skins are not upto the satisfied level because the size of the skin is not exactly matching the face of the device. So it's giving a space for dust to enter inside the skins.”

“Staff was very rude was not happy honestly..”

Please email us at help@moutfitters.com so that we can further assist you. We apologize for the inconvenience.

“Second time bad quality cover, in less than two months, for two brand new iPhones.”

“Sticker is easily remove, always having problem to put it back.”

For customer assistance please reach out directly to the helpdesk via email at help@moutfitters.com Thank you for feedback and take care.

“Taking too long time although no customers were their an hour to replace only front screen protector And bad staff attitude in muscat avenues mall”

“Hi Support Hope this review find you well This is Faisal AG based in UAE. and I am one of your customer who really likes your product to keep my devices safe and last longer, however I have a very bad experience with the apple watch screen and body laminating cover as I am always replacing the same almost every month due to either wrong on the installation or wrong on designing shape of the edges, as you can see from the attached pictures that the sticker is keep coming out of the edges, which is I am keeping informing the same to your team but not sure if the message is getting transfer to the concern department To be really honest I got tired of keep visiting the shop and replacing the same and waiting for some time till the unit is getting ready, I have replaced my apple watch cover almost a month ago and it came out due to same issue as you can see in the picture named as (old 1 and old 2) and I have visited the shop again to replace the full cover on Saturday April 24, 2021 mid day and the same start to peel off (see image name New 1 and New 2) so I am going to visit the shop one more time to replace the same, whoever I would like to know till when I will keep facing the same issue?!!, I know it will be replaced now free of charge since it is within the 15 days of the test duration, however this is not a practical solution, there should be a better way of solving this issue I would really like to hear back from you and please put your self in my shoe and tell me what I should do and expect Regards Faisal AG.”

For customer service assistant reach out directly via email at help@moutfitters.com they will be happy to assist you further.

“Fitting not that good”

We are sorry to hear you are disappointed. For further product assistance you can reach out to our customer helpdesk via email at help@moutfitters.com

“I did the coating for my apple watch and Iphone 12 Pro. After few Hours air bubble started to be seen on the screen of the watch. In the mobile still i feel the water is not dried in the front Screen. The the side protection was not fixed properly.”

Hello Amjad, For product assistance please reach out to our customer support helpdesk directly via email at help@moutfitters.com They will be happy to assist you further. Thanks.

“Not that good, the side protection is not fitted properly.”

Hi Badar, Sorry to hear you are disappointed. Please reach out to our helpdesk directly via email at help@moutfitters.com for further assistance.

“For the Quality of the Product I am Using this Product for 4 years, but recently had a bad experience at Dallma Mall Branch. Poor installation and installed with visible dust on the bottom side”

Hello Mohamed, We appreciate your feedback. Our Customer Service helpdesk is always available to assist customers. Please reach out directly via email at help@moutfitters.com they are happy to assist.

“The background colors and shapes have not changed for 4 years”

Hello We appreciate your feedback. Please send us an email at help@moutfitters.com We would love to talk with you further.

“I got good and fast service but the coat was not good as after 2 days many white spots comes up and it is increasing every day! It should be high quality coat so i don't have to change it frequently and paying extra charges everytime! Around 2.6 US$ for each replacement.”

Hello Abdallah, Sorry to hear that you are disappointed. Please reach out directly to our helpdesk via email at help@moutfitters.com Our team will be be happy to assist you.

“staff wasn't clear about the installation details. unprofessional way dealing with customers. staff could use more customer service skills.”

Hello. Thank you for reaching out to us. For assistance please reach out to us directly via email at help@moutfitters.com We are happy to help.

“The screen not clear. Bubbles in it. Showed them when got installed imediately. He tried to fix it. But today 2 days pSsed and bubbles are still. I will not recomend”

Hi, We are sorry that you were not happy with your Clear-Coat! Please reach out to our customer service helpdesk directly via email at help@moutfitters.com We look forward to assisting you further.

“I have samsung S10 and the edge dont look good.”

Thank you for reaching out to us here at Mobile Outfitters USA. For assistance please reach out to our customer helpdesk directly via email at help@moutfitters.com They will gladly assist you further. Thank you.

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Mobile Outfitters is rated 4.4 based on 4,892 reviews