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Mobile Outfitters Reviews

4.4 Rating 4,924 Reviews

86 %

of reviewers recommend Mobile Outfitters

Company Reviews

Product Reviews

4.4

Based on 4,924 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I m coming to the store for 3rd time today. In one branch no staff Another branch staff informed it is time to close and leave. Today i came early and shockingly staff is not available. Riyadh Saudi Arabia”

Hello Hisham, We are sorry to hear of your recent experience. Please email us directly at help@moutfitters.com so that we can further assist you. We look forward to hearing from you.

“A mistake was made on my part, yet the staff of mobile outfitters went our their way to get it resolved. Bet customer service there is! Keep it up”

Thank you for your 4 star rating, Funmi! It's great to hear you had a positive experience with our staff. We appreciate the kind words regarding our customer service, and we'll certainly do our best to keep it up! We're glad we could get your issue resolved.

“Matt Lin at Lux wireless was incredible Great cover for the phone!”

Thank you, for giving Mobile Outfitters a 5 star rating! We appreciate your support and are thrilled to hear you had a great experience with Matt Lin at Lux Wireless. We're so glad he was able to provide a great products for your phone!

“So far so good,keep up the good work guys🦾”

(Ghana) -

Thank you so much, James, for your 5 star rating of Mobile Outfitters! We appreciate your feedback.

“Good service. But I still waiting my Fusion bumper to be delivered.”

Thank you for the 4 star rating of Mobile Outfitters, Aaron! We appreciate your feedback, and we are sorry to hear that you are still waiting for your Fusion bumper to be delivered. Please reach out to our helpdesk directly via email at help@moutfitters.com and they can provide you with a status. We will do our best to get it shipped out as soon as possible. Thank you for your patience!

“Cena bola trochu vyššia, ale ak bude ochranná fólia tak kvalitná ako mi bolo prezentované, tak nemám výhrady”

(Slovakia) -

Thank you for your 5-star evaluation of Mobile Outfitters. Thank you for your trust. Ďakujeme za vaše 5-hviezdičkové hodnotenie Mobile Outfitters. ďakujem za prejavenú dôveru.

“Great staff. Great service. Great product”

(Trinidad And Tobago) -

Thank you so much for your 5-star rating Ayden! We appreciate your positive feedback and are delighted that you had a great experience with our staff, services and products. We truly believe that "Great staff. Great service. Great product" is the key to successful business. Thank you!

“In fact, this product is very good and there are no comments on it, but I wish the screen protector were stronger than the current adhesive product (point of view).”

Thank you for taking the time to provide us with such a great 5-star rating for Mobile Outfitters. We’re so glad that you were satisfied with the product. We understand your point of view about wanting the screen protector to be stronger than the current adhesive product. Thank you again for your feedback – we’ll continue working hard to improve our products.

“very happy with the product and service”

Thank you so much for the 5 star rating, Noushad! We are thrilled to hear that you are very happy with the product and service. We highly appreciate your support!

“Not wanting to help - no out of the box thinking or escalation process. I have been your customer for years from when you first started. We used to pay Aed 20 and free replacement - today, we pay Aed. 160 for a mobile phone and Aed 20 for a replacement (we don't want to argue on the cost of the coat when Aed. 160 is already collected) - with 18 devices minimum per year. If not an alternative, I think I can do without it. I complained at your desk and waited for a few months without response. Years of custom warranted a complain.”

We are sorry to hear that you are disappointed. Please email us directly at help@moutfitters.com so that we can further assist you. We look forward to hearing from you.

“I LOVE LOVE LOVE Mobile Outfitters! Their products and customer service is the BEST!”

(Unites States Of America) -

Thank you so much for the 5 star rating Belinda! I am so glad to hear that you LOVE LOVE LOVE Mobile Outfitters! We appreciate your kind words about our products and customer service. We strive to provide the best experience possible and we are glad to see it is turning out that way. Thank you!

“Fake product No protection and the team working aren't saying the truth just to sell !!!!”

Hello Nadia, Oh no! We are sorry to hear that you are disappointed. Please email us directly at help@moutfitters.com so that we can further assist you. We look forward to hearing from you.

“Very helpful and satisfied!”

(Singapore) -

Thank you very much Thomas, for your wonderful 5 star rating of Mobile Outfitters! We are so happy to hear that you had a great experience and that you were very satisfied with our store. We appreciate your support!

“Satisfied”

(Philippines) -

Thanks Alvin! We really appreciate you taking the time to give us a 5 star rating. We are overjoyed to hear that you found our services at Mobile Outfitters to be Satisfying. Thanks again for the 5 star rating!

“Evans, at Marina Mall, was very helpful and interesting to talk to. This is the 2nd and 3rd phones we've had him cover for us. We will continue to go there when needed.”

(Unites States Of America) -

Thank you so much for your 5 star rating, Judy! We're very happy to hear that your experience was a positive one. It's wonderful to hear that you and your family had a great experience with Evans at Marina Mall - it sounds like he provided excellent service, and that he is the go-to person for your phone needs! We appreciate you taking the time to share your experience with us.

“Is just simple great”

(Singapore) -

Thank you so much Tony for your 5 star rating of Mobile Outfitters! We truly appreciate it. Mobile Outfitters is indeed just simply, great!

“Customer service”

(Ghana) -

Dear Asare, Thank you for rating Mobile Outfitters with 4 stars. We appreciate your review and feedback. Our customer service team is here for any questions or concerns you may have. Thanks again for your rating!

“The best screen protector in the market!”

(Singapore) -

Thank you Darrell for your 5 star rating of Mobile Outfitters! We are very pleased to hear that you had a positive experience. We agree Mobile Outfitters has the best screen protector in the market!

“Was at the store at Bugis and attended by an Indian staffs. He was helpful and friendly and well versed in explaining the different type of protector to my wife and me . We ended up buying 2 sets of Fusion protectors from him. Kudos to him and definitely return if we need more. 👍👍👍💪💪💪”

(Singapore) -

Thank you for your kind words, Wilfred! We are delighted to hear that you received great service from the staff at the store in Bugis. We are thrilled that you and your wife decided to choose Fusion protectors. We appreciate your continued support and we hope to see you again soon!

“Good Quality Film and Excellent Customer Service!”

Thank you so much, Bernard, for your five star review of Mobile Outfitters! We are delighted to hear that you enjoyed the good quality film and excellent customer service! Your kind words mean a lot to us!

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Mobile Outfitters is rated 4.4 based on 4,924 reviews