Mobile Outfitters Reviews

Name: Mobile Outfitters
Address: 3901B Main St., STE 106,, Philadelphia, PA
Rating: 4.42

4.4 Rating 5,282 Reviews

86 %

of reviewers recommend Mobile Outfitters

4.4

Based on 5,282 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Mobile Outfitters 5 star review on 15th April 2025

120

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed a screen protector to my daughter’s IPad as I know it’s expensive but a good protector for screen. However, the IPad fall down from sofa to floor and screen is cracked.”

Helpful Report

Hi Basant- thank you for sharing your feedback. We're sorry to hear that the product isn't meeting your expectations. Your experience is important to us, and we’d like to help. Please reach out to us directly at help@moutfitters.com so we can assist you further.

“Exceptional”

Helpful Report

(South Africa) -

Hi Bhekithemba, thank you for your exceptional review! We're so glad to hear that you had such a positive experience with us. If there's anything you need, don’t hesitate to reach out at help@moutfitters.com. We really appreciate your support!

“Good customer service and the product looks promising and worth the price”

Helpful Report

(Philippines) -

Hi JC, thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our customer service and that the product is living up to your expectations. Your feedback means a lot to us! If you need anything at all, feel free to reach out at help@moutfitters.com. We appreciate your support!

“It’s amazing”

Helpful Report

(United Arab Emirates) -

Hey Ahmad, thanks a bunch for your amazing review! We’re thrilled to hear that you think it's amazing! Your support truly means the world to us. If you ever need anything or have questions, feel free to reach out at help@moutfitters.com. We appreciate you!

“It's great to find you here in Ghana. Used mobile outfitters in other countries... Great job, lovely and helpful staff.”

Helpful Report

(Ghana) -

Hi Prudence, thank you so much for your wonderful review! We're thrilled to know you found us in Ghana and that our staff made a positive impression. Your support means everything to us! If you need any help or have questions, just reach out at help@moutfitters.com. We truly appreciate you!

“Good service, good product quality so far, after 2 months use”

Helpful Report

(Mauritius) -

Hey Jeetanand, thanks a ton for your great review! We're delighted to hear that you're enjoying the product and the service two months in. Your satisfaction is important to us! If you have any questions or need assistance, just reach out at help@moutfitters.com. We truly appreciate your support!

“The oleophobic coating is amazing than others. protector covers all over the curved display so there are no scratching edges while swapping. Regarding the price I was subber and overwhelmed but after feeling the quality, um mesmerized. Thanks a lot for inventing this product.”

Helpful Report

(Finland) -

Hey Nabil, thank you so much for your fantastic review! We’re thrilled to hear that you love the quality of our product. Your satisfaction is our top priority! If you have any questions or need assistance, don’t hesitate to reach out at help@moutfitters.com. We truly appreciate your support!

“I have been using Mobile Outfitters for years on several of my devices, and I was very satisfied with their service. However, when I recently applied it to my new iPhone 16 Pro Max at Mirdif City Center in Dubai, UAE, I noticed several issues. The application was not accurate around the camera area and sides; the cuts were wrong, and there were spots in the camera area that easily tore off. I mentioned this to the staff when it was applied, and the technician assured me it would clear up after some time. Unfortunately, it did not. When I revisited the store the next day, the staff told me it was a problem with the machine cut and that they couldn't do anything about it. I'm disappointed because I spent a lot of money on this service. What happened to the quality I once trusted?”

Helpful Report

(United Arab Emirates) -

Hi Savad, we appreciate your long-standing support and are truly sorry to hear about the issues you've encountered with your recent application. It's disheartening to learn that the quality has not met your expectations, especially after your prior experiences with us. Please reach out to us directly at help@moutfitters.com so we can help resolve this matter for you. Your satisfaction is very important to us.

“Doesn't stay,it's opening every corner. I think this will falldown soon.”

Helpful Report

(Finland) -

Hi Tero, thank you for sharing your feedback. We're sorry to hear that the product isn't meeting your expectations. Your experience is important to us, and we’d like to help. Please reach out to us directly at help@moutfitters.com so we can assist you further.

“Very good product”

Helpful Report

(Mauritius) -

Hey Dinesh, we’re so glad to hear you’re enjoying the product! Your positive feedback means a lot to us. If you ever need any assistance or have questions, feel free to reach out at help@moutfitters.com. We appreciate your support!

“Price is a little bit steep hoping its worth it.”

Helpful Report

(Philippines) -

Hey Pipoy, thanks for sharing your thoughts! We hope you enjoy your purchase. Your support means a lot to us! If you have any questions or need further assistance, feel free to reach out at help@moutfitters.com. We truly appreciate your feedback!

“One of the best screen protectors I have ever used.”

Helpful Report

(United States Of America) -

Hey Rochelle, we really appreciate your feedback! We're thrilled to hear that you think our screen protector is one of the best!

“Good product. have to use it to know”

Helpful Report

(Mauritius) -

Hey Nawaz, we hope you enjoy our product on your phone! -Paul

“I’ve been using mobile outfitters for quite some time now. I used their services from my iPhone 6, now then again for my new iPhone 16 Pro Max in the Mirdif City Center. However, their cutting wasn’t accurate, and it started ripping from the camera area within the first week itself. When I visited them again, they informed me that there was a problem with their machine and that they might update it in the future. Unfortunately, I will have to pay for another replacement. It’s quite strange.”

Helpful Report

(United Arab Emirates) -

Hi Savad, thank you for reaching out and we're sorry to hear about your experience at Mirdif City Center. Please reach out to us directly, help@moutfitters.com, so we can assist you. -Paul

“Excellent customer service...”

Helpful Report

(Mauritius) -

Hey Dilshad, thanks for the kind words! Our team in Mauritius is known for their amazing customer service. -Paul

“Waste of money thay told scratch proof nothing like that within 3 days i can see scratches on the display.”

Helpful Report

Hi Kiran, we're sorry to hear about this. Please reach out to us directly at help@moutfitters.com so we can assist you in addressing this issue and ensuring your device is properly taken care of. Your satisfaction is our priority, and we appreciate your understanding. -Paul

“Stellar performance on my flip 6 with fusion protection that is indeed military-grade. Hassle free and optimum protection overall”

Helpful Report

Hi Edwin, thanks for being our customer! -Paul

“Device overall protection is topnotch without compromising functionality and original color of the device”

Helpful Report

(Philippines) -

Hey Edz, thank you so much for the review! We're thrilled to have you as a customer. -Paul

“Love how my phone looks! It’s like new!”

Helpful Report

Hi Jinell, thank you for the amazing 5-star review! We’re thrilled to hear that you love how your phone looks and that it feels brand new! Your satisfaction is our top priority. If you ever need assistance or have any questions, feel free to reach out to us at help@moutfitters.com. We appreciate your support!

“Believe me I am writing this with very heavy heart. I do used to love mobile outfitter Over the years, I have noticed a significant decline in quality while the pricing has increased drastically. Below are my key concerns: Decline in Product Quality In 2017, the Fusion screen protector was thick and durable. However, the current version feels like any other tempered glass, offering no real advantage. Unjustified Price Hike The initial cost of the product has increased significantly compared to before. Additionally, the replacement cost is now ₹450 per side, which is much higher than it used to be. This pricing structure no longer makes sense. Delayed and Inefficient Service It took one month for the Fusion product to reach the Bangalore kiosk. After installation, I was informed by the agent that the product does not provide edge-to-edge coverage, making it ineffective for full protection. Overall Disappointment The combination of downgraded quality, higher initial costs, and increased replacement charges makes this product no longer a worthwhile investment. Given these concerns, I expect a reasonable resolution from your team. Please advise on how you plan to address these issues. I look forward to your prompt response.”

Helpful Report

Hello Kashish, Thank you for sharing your concerns with us, and we're truly sorry to hear about your disappointment. We value your loyalty over the years, and it’s disheartening to learn that the quality of our products and the service you received did not meet your expectations. We take feedback like yours seriously, especially regarding product quality and pricing. Your insights into the screen protector's durability and the pricing hike will be communicated to our team, as we strive to improve our offerings continuously. We understand how frustrating delays can be, and we apologize for the inconvenience you faced with the service in Bangalore. Customer satisfaction is our top priority, and we certainly want to rectify this situation for you. Please reach out to us directly at help@moutfitters.com so we can discuss how to address your concerns further. Thank you for your patience, and we hope to restore your trust in Mobile Outfitters.

Mobile Outfitters is rated 4.4 based on 5,282 reviews