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Mobile Outfitters Reviews

4.4 Rating 4,896 Reviews

86 %

of reviewers recommend Mobile Outfitters

Company Reviews

Product Reviews

4.4

Based on 4,896 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Mobile Outfitters 5 star review on 9th September 2022

Mobile Outfitters 5 star review on 20th June 2022

Mohamed Machkouri

Mobile Outfitters 5 star review on 9th June 2022

Mobile Outfitters 5 star review on 4th June 2022

Mobile Outfitters 5 star review on 30th May 2022

Mobile Outfitters 5 star review on 24th May 2022

Mobile Outfitters 5 star review on 17th May 2022

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not wanting to help - no out of the box thinking or escalation process. I have been your customer for years from when you first started. We used to pay Aed 20 and free replacement - today, we pay Aed. 160 for a mobile phone and Aed 20 for a replacement (we don't want to argue on the cost of the coat when Aed. 160 is already collected) - with 18 devices minimum per year. If not an alternative, I think I can do without it. I complained at your desk and waited for a few months without response. Years of custom warranted a complain.”

We are sorry to hear that you are disappointed. Please email us directly at help@moutfitters.com so that we can further assist you. We look forward to hearing from you.

“I LOVE LOVE LOVE Mobile Outfitters! Their products and customer service is the BEST!”

(Unites States Of America) -

Thank you so much for the 5 star rating Belinda! I am so glad to hear that you LOVE LOVE LOVE Mobile Outfitters! We appreciate your kind words about our products and customer service. We strive to provide the best experience possible and we are glad to see it is turning out that way. Thank you!

“Fake product No protection and the team working aren't saying the truth just to sell !!!!”

Hello Nadia, Oh no! We are sorry to hear that you are disappointed. Please email us directly at help@moutfitters.com so that we can further assist you. We look forward to hearing from you.

“Very helpful and satisfied!”

(Singapore) -

Thank you very much Thomas, for your wonderful 5 star rating of Mobile Outfitters! We are so happy to hear that you had a great experience and that you were very satisfied with our store. We appreciate your support!

“Satisfied”

(Philippines) -

Thanks Alvin! We really appreciate you taking the time to give us a 5 star rating. We are overjoyed to hear that you found our services at Mobile Outfitters to be Satisfying. Thanks again for the 5 star rating!

“Evans, at Marina Mall, was very helpful and interesting to talk to. This is the 2nd and 3rd phones we've had him cover for us. We will continue to go there when needed.”

(Unites States Of America) -

Thank you so much for your 5 star rating, Judy! We're very happy to hear that your experience was a positive one. It's wonderful to hear that you and your family had a great experience with Evans at Marina Mall - it sounds like he provided excellent service, and that he is the go-to person for your phone needs! We appreciate you taking the time to share your experience with us.

“Is just simple great”

(Singapore) -

Thank you so much Tony for your 5 star rating of Mobile Outfitters! We truly appreciate it. Mobile Outfitters is indeed just simply, great!

“Customer service”

(Ghana) -

Dear Asare, Thank you for rating Mobile Outfitters with 4 stars. We appreciate your review and feedback. Our customer service team is here for any questions or concerns you may have. Thanks again for your rating!

“The best screen protector in the market!”

(Singapore) -

Thank you Darrell for your 5 star rating of Mobile Outfitters! We are very pleased to hear that you had a positive experience. We agree Mobile Outfitters has the best screen protector in the market!

“Was at the store at Bugis and attended by an Indian staffs. He was helpful and friendly and well versed in explaining the different type of protector to my wife and me . We ended up buying 2 sets of Fusion protectors from him. Kudos to him and definitely return if we need more. 👍👍👍💪💪💪”

(Singapore) -

Thank you for your kind words, Wilfred! We are delighted to hear that you received great service from the staff at the store in Bugis. We are thrilled that you and your wife decided to choose Fusion protectors. We appreciate your continued support and we hope to see you again soon!

“Good Quality Film and Excellent Customer Service!”

Thank you so much, Bernard, for your five star review of Mobile Outfitters! We are delighted to hear that you enjoyed the good quality film and excellent customer service! Your kind words mean a lot to us!

“The product is really effective, and the good thing about it is they are lifetime replacement so less worries for unexpected incident because my phone is insured with the amazing screen protector with a loving design of style skin very one of a kind mobile outfitters is lit!”

Thanks so much for your 5 star rating, Ron! It really means a lot to us. We're glad you're happy with the product and service. Thanks again for your support.

“Got a protector for my Apple Watch. I have had a lot of problems with my protectors peeling off because I roll around a lot in my sleep. Although a bit steeper in price, I decided to try out MobileOutfitters. Super satisfied, it’s been a week and there’s no air bubbles or peeling at all! Definitely worth the price for good protection”

(Singapore) -

Thanks so much for your 5 star rating, Leanne! We're so glad you're satisfied with the Mobile Outfitters protector for your Apple Watch. We want to make sure you get the best protection for your device, and it sounds like our product is doing the job! Thanks again!

“I was so happy to find that I can order Mobile Outfitters online. The staff was helpful with getting my replacement order submitted. Now my phone looks new again.”

(Unites States Of America) -

Thank you so much for the 5 star rating, Gina! I'm so glad to hear you had a positive experience and are enjoying the look of your device again. We appreciate your feedback and your patronage.

“j'aime utiliser les produits Mobile Outfitters.”

(France) -

Merci pour votre évaluation de 5 étoiles de Mobile Outfitters! J'adore aussi utiliser les produits Mobile Outfitters. Thank you for your 5-star review of Mobile Outfitters! I also love using Mobile Outfitters products.

“Very bad experience. I bought new S23 ultra and have done smart fusion full body protection while spending 250 dirhams which is quiet expensive and i was expecting some quality product. Surprisingly: 1. Bubles appeared in film coating with in 4 days of first fix. I went to shop and they replaced. 2. Again, with in month of above fix, bubbles appeared again. Coating is coming out from edges. Additionally despite their claim of 360 protection, i got dent on my new mobile corner where they failed to cover the edge. Again i have spare time, go to shop and get fix but according to my expectation will be getting another faulty product. DONT RECOMMEND.”

Please reach out to our support team directly via email at help@moutfitters.com They will be happy to assist you further.

“Great customer service”

(Singapore) -

Thank you so much for your 5 star rating of Mobile Outfitters! We appreciate you taking the time to provide your feedback. We are so glad to hear that you had a great experience with our customer service -- it's feedback like yours that helps us strive to provide the best service to all of our customers.

“Fast service and good product.”

(Singapore) -

Thank you for your 5 star rating of Mobile Outfitters Rajiv! We're glad to hear that you enjoyed our fast service and products. Your feedback means a lot to us. Thanks again.

“Amazing protection, fast service,”

(Slovakia) -

Thank you Silvia for your 5 star rating of Mobile Outfitters - we really appreciate it! We're so glad that you are pleased with our amazing protection and fast service. Thank you again!

“I had a fit issue on iPhone 15 pro and the guy at Bugis, Singapore shop fixed it the next day when I came again ! perfect fit - I bought a fusion protector”

(Singapore) -

Thank you so much Abhishesh for your 5 star rating of Mobile Outfitters! We are so pleased to hear that the guy at the Bugis, Singapore shop was able to help you with the perfect fit on your iPhone 15 Pro. We appreciate your support!

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Mobile Outfitters is rated 4.4 based on 4,896 reviews