Mobile Outfitters Reviews

Name: Mobile Outfitters
Address: 3901B Main St., STE 106,, Philadelphia, PA
Rating: 4.42

4.4 Rating 5,274 Reviews

86 %

of reviewers recommend Mobile Outfitters

4.4

Based on 5,274 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Mobile Outfitters 5 star review on 15th April 2025

120

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The warranty itself stands alone. I just don’t want to put it through what I did to my other one, which was get it ran over by a truck!”

Helpful Report

(United States Of America) -

Hi Mark! Thanks for the great review! We’re glad to hear you value the warranty, and we hope your new protector stays safe from those trucks! If you have any questions or just want to share more stories, feel free to reach out to us at help@moutfitters.com. Take care!

“The screen protector is bad quality it was coming off after a few months and when I went to your store in Dubai hills mall they asked me to 118 extra”

Helpful Report

Hi Muhammad, thank you for sharing your experience with us. We’re truly sorry to hear that the screen protector hasn’t met your expectations. Your feedback is important, and we want to make this right for you. Please reach out to us at help@moutfitters.com so we can assist you further.

“My new Fusion screen protector on my iPhone 12 is serving to be an excellent choice so far. My everyday life includes testing screen protectors and companies, along with their customer service. For me, my experience was excellent. I went to the Mobile Outfitters branch located at The Falls of West Mall, and after waiting the 1 hour waiting time, I began testing by throwing the device off the roof of a regular, flat house. Surprisingly, the screen was unaffected, and all the damage was able to be dusted off. Moreover, the employee at the branch in West Mall was exemplary, as she explained everything fluently and clearly, where it was easy to understand. Also, she handled my device with carer and caution. Overall, I rate this a 5/5, and I would recommend your brand to all friends.”

Helpful Report

(Trinidad And Tobago) -

Hi Romylle! Thank you for sharing your amazing experience with our Fusion screen protector! We’re thrilled to hear it held up to your test and that our team provided you with excellent service. Your recommendation means the world to us! If you ever need assistance or have more insights to share, feel free to reach out at help@moutfitters.com. Have a great day!

“Fantastic value and a super idea! I’d highly recommend this product.”

Helpful Report

(Nex-Tech Wireless Hutchinson, KS) -

Hi Kenneth! Thank you for the fantastic feedback! We're thrilled you see the value in our product and appreciate your recommendation. If you have any questions or need assistance, just let us know at help@moutfitters.com. Enjoy your day!

“This is what I have become acostomed to from Marco at SureFix. Good recommendation every time and good value.”

Helpful Report

(United States Of America) -

Hi Denton! Thank you so much for your kind words about Marco and the recommendations you’ve received. It’s fantastic to hear that you find value in our service! If there’s anything else we can assist you with, don’t hesitate to reach out at help@moutfitters.com.

“Yesterday i replaced clear coat of my phone after that display is not turning on and your staff is not taking any Responsibilities for tha damage Very poor service”

Helpful Report

Hi Charan, we appreciate your feedback and are truly sorry to hear about the issues with your phone after the clear coat replacement. We understand how frustrating this must be, and we want to address your concerns. Please reach out to us directly at help@moutfitters.com so we can assist you further.

“Very nad this time in two phones”

Helpful Report

Hi Anas, we appreciate you taking the time to share your experience. We're sorry to hear that the product hasn’t performed as expected on both of your phones. Your feedback is valuable to us, and we want to make things right. Please contact us directly at help@moutfitters.com so we can assist you further.

“I like my Fusion screen cover and the security from anyone trying to look at my screen.”

Helpful Report

(United States Of America) -

Hi Richard! We're so glad to hear you're enjoying your Fusion screen cover. Your satisfaction means a lot to us! If you have any questions or need assistance, don't hesitate to reach out at help@moutfitters.com.

“Service was taken at Grand Baie La Croisette (Mauritius) - The salesperson/technician was really pleasant to deal with and very helpful for the technical guidance provided.”

Helpful Report

(Mauritius) -

Hey Kamesh, we're thrilled that you had a great experience at Grand Baie La Croisette! We'll be sure to pass along the kind words to our local team in Mauritius. Feel free to reach out to us at help@moutfitters.com if you ever have questions in the future. -Paul

“I have been using Mobile Outfitters for many years. I enjoy the quality and service they provide.”

Helpful Report

(United Arab Emirates) -

Hi Ahmed, we appreciate your continued patronage! We're always available for general questions or assistance by emailing help@moutfitters.com -Paul

“Very professional highly recommended”

Helpful Report

(Mauritius) -

Hey Anoucheka- thanks for being one of our customers! If you ever need help in the future, you can reach us at help@moutfitters.com -Paul

“Great product and good customer service at Accra Mall branch”

Helpful Report

(Ghana) -

Hi TURBO, thank you for your fantastic review! We're delighted to hear that you had a great experience with our product and customer service at the Accra Mall branch. Your kind words really motivate our team. If you ever need assistance, don’t hesitate to reach out at help@moutfitters.com. We appreciate your support!

“I placed a screen protector to my daughter’s IPad as I know it’s expensive but a good protector for screen. However, the IPad fall down from sofa to floor and screen is cracked.”

Helpful Report

Hi Basant- thank you for sharing your feedback. We're sorry to hear that the product isn't meeting your expectations. Your experience is important to us, and we’d like to help. Please reach out to us directly at help@moutfitters.com so we can assist you further.

“Exceptional”

Helpful Report

(South Africa) -

Hi Bhekithemba, thank you for your exceptional review! We're so glad to hear that you had such a positive experience with us. If there's anything you need, don’t hesitate to reach out at help@moutfitters.com. We really appreciate your support!

“Good customer service and the product looks promising and worth the price”

Helpful Report

(Philippines) -

Hi JC, thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our customer service and that the product is living up to your expectations. Your feedback means a lot to us! If you need anything at all, feel free to reach out at help@moutfitters.com. We appreciate your support!

“It’s amazing”

Helpful Report

(United Arab Emirates) -

Hey Ahmad, thanks a bunch for your amazing review! We’re thrilled to hear that you think it's amazing! Your support truly means the world to us. If you ever need anything or have questions, feel free to reach out at help@moutfitters.com. We appreciate you!

“It's great to find you here in Ghana. Used mobile outfitters in other countries... Great job, lovely and helpful staff.”

Helpful Report

(Ghana) -

Hi Prudence, thank you so much for your wonderful review! We're thrilled to know you found us in Ghana and that our staff made a positive impression. Your support means everything to us! If you need any help or have questions, just reach out at help@moutfitters.com. We truly appreciate you!

“Good service, good product quality so far, after 2 months use”

Helpful Report

(Mauritius) -

Hey Jeetanand, thanks a ton for your great review! We're delighted to hear that you're enjoying the product and the service two months in. Your satisfaction is important to us! If you have any questions or need assistance, just reach out at help@moutfitters.com. We truly appreciate your support!

“The oleophobic coating is amazing than others. protector covers all over the curved display so there are no scratching edges while swapping. Regarding the price I was subber and overwhelmed but after feeling the quality, um mesmerized. Thanks a lot for inventing this product.”

Helpful Report

(Finland) -

Hey Nabil, thank you so much for your fantastic review! We’re thrilled to hear that you love the quality of our product. Your satisfaction is our top priority! If you have any questions or need assistance, don’t hesitate to reach out at help@moutfitters.com. We truly appreciate your support!

“I have been using Mobile Outfitters for years on several of my devices, and I was very satisfied with their service. However, when I recently applied it to my new iPhone 16 Pro Max at Mirdif City Center in Dubai, UAE, I noticed several issues. The application was not accurate around the camera area and sides; the cuts were wrong, and there were spots in the camera area that easily tore off. I mentioned this to the staff when it was applied, and the technician assured me it would clear up after some time. Unfortunately, it did not. When I revisited the store the next day, the staff told me it was a problem with the machine cut and that they couldn't do anything about it. I'm disappointed because I spent a lot of money on this service. What happened to the quality I once trusted?”

Helpful Report

(United Arab Emirates) -

Hi Savad, we appreciate your long-standing support and are truly sorry to hear about the issues you've encountered with your recent application. It's disheartening to learn that the quality has not met your expectations, especially after your prior experiences with us. Please reach out to us directly at help@moutfitters.com so we can help resolve this matter for you. Your satisfaction is very important to us.

Mobile Outfitters is rated 4.4 based on 5,274 reviews