Name: ModafinilXL - Buy Modafinil Online & Modalert Reviews
Address: 825 Dawson Drive, Newark, Delaware
Rating: 4.54

“My product finally arrived after 20 days, despite placing a US-to-US order that, according to the company’s website, should have taken only 3–4 business days. As a long-time customer, I know that a 20–30 day wait is typical for overseas orders, which are also almost three times cheaper than US-to-US shipping. What truly frustrated me was receiving a message just two days after placing my order stating that my package had shipped, yet I did not receive a tracking number until 13 days later. All the company needed to do was be transparent and explain if there were unforeseen circumstances. Instead, I received no response until I began posting negative reviews. That said, I want to be fair in my assessment. This company has always delivered a quality product, and I have been ordering from them for seven years. They also provided me with a $150 credit toward my next order. Additionally, when I’ve ordered from overseas in the past and a package was confiscated, they have always sent a replacement without issue. Perhaps the delays with my last two US-to-US orders were due to supply chain issues, but clearer communication would have made a big difference. Overall, after seven years of experience, I still consider them a reputable company that stands behind their products.”

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Posted 5 days ago

Dear Customer, Your order has been delivered. https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9400109105156132314027 Thanks for your patience, Support Team

Posted 3 days ago

“I have ordered many times. Most recently I ordered US-US like usual and after 9 days of waiting still have not received a tracking # or shipment confirmation. I have also noticed that customer service is less responsive than in the past. I have sent a couple e-mails hoping for shipping confirmation but haven’t received a reply back. I am reluctant to give these guys a 3 stars because in the past they have been 5 stars and that’s on over 5+ orders. Product has always been great and as advertised with something extra added as a thank you.”

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Posted 2 weeks ago

“Products were great, delivery took longer than expected but understand the need to be transferred interstate.”

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Posted 2 weeks ago

“Not sure if there’s been changes recently, but they have been slacking in terms of communication and willingness to fix their mistakes. They used to have fast response times, fast delivery times, and accurate tracking. None of that is true anymore. It’s sad to see. My order prices used to be higher but due to the uncertainty, I’ve cut it in half. Great customer service and smooth process goes along way. Whatever corners they might be cutting can’t be worth losing customers or total purchase price decreasing.”

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Posted 3 weeks ago

Dear Customer, Your order has been re-shipped and will be delivered to you shortly. Your tracking number is RR250277185AE. Your package is being shipped from another continent on the other side of the planet. It may not arrive as quickly as you are used to, so please be patient and wait. It must travel thousands of miles before it reaches your address. Order information may not appear in the tracking system until the shipment reaches your destination country, so sometimes you may see "Tracking details not found" or "Pre-shipment". Once your order is in the country, please use your local postal service's website for the best tracking updates (e.g. USPS Tracking). In addition, you can track all of your shipments at https://www.17track.net/en. We'll email you an additional tracking notification when your tracking number is live. https://t.17track.net/en#nums=RR250277185AE 🛬 GOOD TO KNOW BEFORE IT ARRIVED None of our shipments require a signature upon delivery. Your package will be left where it's safe to do so. We will attempt to deliver your package to your mailbox. However, orders shipped to the USA via Emirates Post (RRxxxxxxxxxAE) may require a signature upon delivery. Expect delivery in 10-18 business days for shipments sent via Emirates Post (RRxxxxxxxxxAE), Sweden Post (LExxxxxxxxxSE), Asendia (LKxxxxxxxxxFR), Belgium Post (LDxxxxxxxxxBE), and EMS Express from India (LPxxxxxxxxxIN or EMxxxxxxxxxIN) ⚡ WE ALWAYS USE THE FASTEST ROUTE POSSIBLE We ship all orders using the fastest shipping method available at that time. We reserve the right to change your selected shipping method to ensure your package is delivered as quickly as possible and clears customs successfully. 🛃 CUSTOMS CLEARANCE Customs clearance is a necessary process for all goods crossing a border between countries. It usually takes 2-3 days, but can sometimes take up to 2 weeks if there is a delay at customs, so you may experience a delay in receiving your items. While we strive to ensure that all packages clear customs (99.7% of our packages clear customs in 🇺🇸 the USA, 🇬🇧 the UK, 🇪🇺 the EU and 🇦🇺 Australia), individual countries have different criteria. In the unlikely event that your package is lost or held in customs for more than two weeks, please let us know - we will reship your order at no additional charge or refund your money if you prefer. 📮 ESTIMATED DELIVERY TIME Unfortunately, we can't give you an exact ETA. The delivery time is not always stable and is also out of our control as it depends on delays at customs, cargo flights, and many other factors. The total delivery time (usually 10-18 business days) depends on many factors because your package is coming from overseas, and your rough estimates are as follows: ⏳ International shipping time (usually 7-10 business days); ⌛ customs clearance time (typically 2-3 days but may take longer); ⏳ in-country transit time (2-5 business days depending on your local postal provider). 💯% SATISFACTION GUARANTEE We want to make sure that you have a positive experience with us. Most of our shipments go smoothly, but if there's a problem with a product, our refund policy ensures that buyers are satisfied with the product they ordered, or their money back. I remain at your disposal for any questions you might have. Kind Regards, Support Team

Posted 3 weeks ago

“Product is really good quality. Only issue is shipping takes forever to the US compared to other vendors.”

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Posted 1 month ago

“I just received my large order that was originally placed on Oct 13,2024 and needed to be resent. Product is quality. My best advice to future customers is to order a month before you actually need it. And, apparently if yours is a large order you will need to be home to sign for the package. Overall I wish I didn’t have to wait this long but they did come through and now my “ mod break” enables me to only take one a day. Sweet”

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Posted 5 months ago

“I’ve been ordering from the ModafinilXL ecosystem (ModafinilXL.com, Freemodafinil.org, & ModafinilUSA.com) for many years. 2 - 3 years ago, they were untouchable… everything from an accurate order matching my cart to free samples in every order to same day shipping to a stellar customer support team (despite “Daniel Santos” being the same alias used by ALL support reps which causes confusion). This is the only reason I’m currently giving a 3 star review, beyond that… for the past year or so, it’s as if they are under new management or something. If you don’t use the 3x more $$ for US to US & instead go for the basic route, your not even receiving your tracking # until at least a month later, then delivery can take up to 90 days! So I started shelling out the additional funds for their “3 to 4 day” domestic option. I had maybe 4 or 5 orders that were shipped out within 48 hours & delivery within a week. Then out of no where, I started to notice that my orders weren’t even being shipped out or a label, even printed until a week or so later. This only got worse and worse up until my last order when it took three weeks just to have my order shipped out (mind you I started paying even more money for overnight shipping because there are 3 to 4 day shipping, started to turn it into 3 to 4 week shipping)! My last 2 - 3 orders went from being $100 all the way up to $500 - $600 bucks after attacking on the domestic price and overnight shipping. To make matters worse my last two orders were US to US OVERNIGHT, the first one took 2 1/2 weeks for an overnight shipping order to actually get processed and shipped out. I didn’t actually receive my order until approximately 3 1/2 weeks later. After wait so long, I anxiously open the box and found a ton of Erectile dysfunction pills AND NOT EVEN A SINGLE SAMPLE PACK! 100% all E.D pills, it’s been about 2 1/2 months since that order and has yet to be resolved. I’ve come to terms that it will never be resolved as a customer service now only will respond to a section of your support ticket. If you mention multiple issues, they will only pick out the easiest most cheap option to fix and for completely pretend like you never mentioned anything else. So while I still have this 500 boxes with four pills in each so yeah like 2000 ED pills which will never be used, they got to keep my $700. My last order had me FUMING! I was leaving for vacation in eight days so I placed an overnight order thinking if I email them ahead of time and also add in the notes that they need to ship this order out promptly and not wait around and then ship it out three weeks later. I wouldn’t receive my order before I left for vacation. Not only was I wrong but the worst part was about four days after I placed my order. I received an email from ModafinilXL informing me that they changed my shipment to ground advantage and we’ll put an additional 50 moda in my order to make up for it… WHAT?!!! First of all I pay almost $200 for that extra shipping, second the only reason I placed the order which I needed it before I went on vacation, as soon as I got this email, I attempted for three weeks to cancel it, eight support tickets telling them to cancel. This did not send it out. It did not ship it (yeah three weeks later it still wasn’t shipped out). Despite all my attempts to have them cancel the order. They proceeded to ship the order while knowing there would be no one home for 2 more weeks. I finally started to piece things together and I believe I got the puzzle solved. It’s when you pay with bitcoin or cryptocurrency is when they start taking it upon themselves to say I don’t know take three weeks to ship out your order or when you order one product they send you a completely different cheap cheaper generic brand (I’m not referring to the E.D situation, talking about half a dozen times where I paid extra money for the higher quality item and they sent me the ultra generic super cheap version, and of course, once again never refunded me despite all my conversations back-and-forth with so far this year, I believe a total of 212 Daniel Santoses). After the amount of money exceeded 5000. I started to take all of the emails and add them into a word document because we started to hit felony levels and if nothing was resolved, I would be forced to do something about it regardless, if it was paid in cryptocurrency, and I can’t run a charge back or not, I still have consumer protection rights). Needless to say, to end this review of a once upon a time, King of the hill, who has fallen to disastrous proportions to the point where other vendors are informing me, that other consumers are switching vendors for the same exact reasons that I mentioned. To be fair, I did not want to leave a negative review on a business that is attempting to do the right thing. But after 6 to 8 months of me threatening to start changing my reviews and start making things known about what is going on, with just a simple request to resolve something to do something for me. They managed to give me $160 credit which doesn’t even begin to cover the amount of money I lost. I was so shocked when I found this other Vendor and I left the support ticket about their shipping methods and just a couple hours later they actually called me on the phone!!! Like that’s Customer customer support! Not one email a day no more, a lot less, because they won’t reply back-and-forth. They’ll do it one day and then a couple days later they reply again and then a month later they’ll reply again hoping that you forget about it. Well, I haven’t forgotten and I have all of the 640 some odd pages of emails BACK AND FOUTH with “Daniel Santos” most of the time, always came back with a reply, completely off-topic as if it was an entirely different person. Maybe now if they see this review and begin to notice that I am not playing anymore and I will start to review everywhere else and not just trust pilot maybe they will actually stop pulling this nonsense when you pay with cryptocurrency because I think they can get away with it. For anyone who does pay or cryptocurrency, there is an escrow which is basically another way of saying you can run a charge back for your cryptocurrency.”

Helpful Report

Posted 9 months ago

Dear Daniel, We are deeply sorry to hear about the difficulties you've experienced with your recent orders. Your long-standing loyalty to ModafinilXL and its associated sites means a lot to us, and we genuinely regret any frustration and inconvenience caused. We understand your concerns regarding delayed shipments and incorrect products. These issues do not align with the high standards we aim to maintain. Recently, we have faced significant supply chain disruptions, affecting our ability to fulfill orders promptly. This is not an excuse but a challenge we are actively working to overcome. To mitigate these disruptions, we are offering additional free samples and individual store credits to cover the costs incurred by our customers, especially for those using the Overnight shipping option. We recognize that these measures do not entirely rectify your experience, but we hope they convey our commitment to making things right. Please rest assured that your feedback is taken seriously. If you feel any of your concerns were not addressed adequately, kindly send us another email detailing the unresolved issues. We are committed to providing a timely and satisfactory resolution. We appreciate your patience and understanding during these challenging times. Thank you for your continued support. Sincerely, Support Team

Posted 9 months ago

“Would go 5 star but PayPal is no longer a payment option. I was given a list of sister companies but they want me to open new account just to see if PayPal is an option with them. Don’t need 5 new accounts with my personal info that I may or may not can use.”

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Posted 9 months ago

Dear Customer, Please note that the payment methods we offer are dynamic and subject to change. When you reach the checkout page, you will be presented with the currently available payment options. It's important to note that we currently do not accept Zelle payments, and PayPal's availability as a payment method is also limited due to various restrictions we face as an online pharmacy. Accepting traditional payment methods is a nightmare for any online pharmacy (and its customers) because credit card issuers and banks completely prohibit online transactions for prescription (Rx) medications due to a zero-tolerance policy against online pharmacies. This gang, along with Big Pharma, wants you to pay more by buying expensive drugs. Gift cards are also NOT accepted because one of the major US banks we work with has stopped working with our industry. We usually accept Bitcoin, Stablecoins (USDT, USDC), and various altcoins (ETH, XRP, XMR, ADA, BNB, LTC, BCH, USDT, DOGE, etc) without any limitations. We're also happy to offer you the following ALTERNATIVE payment methods available on the Checkout page: Bill Pay 🇺🇸 allows customers with a US bank account to make a payment via online banking or from a mobile app and is available at all major banks. Payments are generally processed on the same day however it may take longer for some banks. See how Bill Pay works. ACH transfers 🇺🇸 are an efficient and secure way to transfer funds that take one to three business days to process and work similarly to PayPal. There are two ways to make an ACH payment. One option is to set up an ACH debit by providing your bank account information and authorization to the organization receiving the payment. Alternatively, you can make an ACH credit payment electronically from your bank account using the recipient's bank account information. ACH payments are provided by our U.S.-based licensed MSB partner. IBAN 🇪🇺 SEPA payment in euros can be made using your European banking account. Simply use the IBAN number, Company Name, and Unique Payment Reference Number shown in the payment request email sent to your email address. When the transaction has been received, we will send you an email confirming payment. Faster Payments Service 🇬🇧 is a secure and super fast way to pay for your order directly from your UK bank account, it works just like PayPal. Plus, you don't have to share your payment information with anyone, so it's super safe. Your payment will be confirmed in seconds. BPAY 🇦🇺 is an easy and secure way to pay for your order from your online banking for our customers from Australia. It is accessible anywhere and anytime you have access to your online banking. All Australian banks now also offer PayID 🇦🇺 as a payment method for their customers. Payments are updated 24/7 by our team within 10 minutes of the payment being made. Another great payment option for those living in Australia is BPAY - the most trusted and well-known payment method for paying bills, however payments are not instant and are processed overnight. POLi 🇦🇺 is a safe and secure payment option that allows you to pay using your Australian or New Zealand internet banking. See how POLi works. Visa & MasterCard credit card payments 💳 can be made by selecting the Alternative payment methods but it requires the Know Your Customer first. The maximum amount is US $500 per transaction and all customers must have completed KYC as required by our bank by providing proof of identity. Your bank statement will show "Counter Service" for the transaction. Credit card payments accepted through this payment option are NON-REFUNDABLE. Unfortunately, we are unable to accept Bank Wire Transfers, FastDebit, and Western Union at this moment. For those customers who want to get rid of annoying banks and discover the huge potential of digital money, we offer a significant 20-24% discount when paying with Bitcoin or altcoins. Thanks for your understanding, Support Team

Posted 9 months ago

“I paid $27 extra for expedited shipping but I pretty much received the items in the same amount of time as if I did regular shipping which is typically 3-4 weeks. I received my items in 26 days which is 3 1/2 weeks. Other than that it’s fine. I will not pay for expedited shipping next time.”

Helpful Report

Posted 9 months ago

Dear Customer, Thanks for your feedback. The shipping method used in your case has proven itself very well in terms of customs clearance, and we can guarantee that packages sent via this shipping method pass the customs easily in 99.7% of cases and will NOT be seized by customs. Our shipping process is focused more on the ease of your packages traveling through the postal systems than overall speed. Also, when choosing between traceability and delivery guarantee, we choose the second option so that our customers from the US, Australia, and other countries can be sure that they will finally receive their package because a package seized by customs is the most frustrating thing, even though we offer free re-shipping in this unfortunate event. Additionally, I would like to inform you that for urgent orders, we are happy to provide our US customers with the option of domestic shipping via USPS from our warehouse in New York. This option is more expensive, but you are guaranteed to be able to receive your parcel within a week and be able to accurately track its location. https://modafinilxl.com/domestic-usa-usps-delivery/ Resuming, one well-sent package that does not need to be re-shipped will almost always arrive sooner than one that has swiftly moved through the postal system but is seized by customs. Thanks for your understanding, Support Team

Posted 9 months ago

“Love this company but It is so hard to get ahold of people. Wanna continue to use products but shipping has been bad lately. They are legit, but hard to get ahold of people when packaging is not moving.”

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Posted 1 year ago

Dear Customer, Please check; the tracking link has been updated today, and we'll be delivered to your address shortly. https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=RR240272912AE Our shipping process is focused more on the ease of your packages traveling through the postal systems than overall speed. Also, when choosing between traceability and delivery guarantee, we choose the second option so that our customers from the US, Australia, and other countries can be sure that they will finally receive their package because a package seized by customs is the most frustrating thing, even though we offer free re-shipping in this unfortunate event. I understand that you wish to receive your order as soon as possible and that you also expect to be able to track it all the way, but trust me, we’re doing our best to assure your package will pass customs easily. Most of our packages can’t be tracked until reaching the destination country because the tracking information usually updates at the first port of your country. Additionally, I would like to inform you that for urgent orders, we are happy to provide our US customers with the option of domestic shipping via USPS from our warehouse in New York. This option is more expensive, but you are guaranteed to be able to receive your parcel within a week and be able to accurately track its location. https://modafinilxl.com/domestic-usa-usps-delivery/ None of our shipments require a signature upon delivery. Your package will be left if it's safe to do so. We will try to deliver your package to your mailbox. Resuming, one well-sent package that does not need to be re-shipped will almost always arrive sooner than one that has swiftly moved through the postal system but is seized by customs. Thanks for your patience and understanding, Support Team

Posted 1 year ago

“Took forever and ever to get to my door but hey at least it came.”

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Posted 1 year ago

Dear Customer, Our shipping process is focused more on the ease of your packages traveling through the postal systems than overall speed. Also, when choosing between traceability and delivery guarantee, we choose the second option so that our customers from the US, Australia, and other countries can be sure that they will finally receive their package because a package seized by customs is the most frustrating thing, even though we offer free re-shipping in this unfortunate event. I understand that you wish to receive your order as soon as possible and that you also expect to be able to track it all the way, but trust me, we’re doing our best to assure your package will pass customs easily. Most of our packages can’t be tracked until reaching the destination country because the tracking information usually updates at the first port of your country. Additionally, I would like to inform you that for urgent orders, we are happy to provide our US customers with the option of domestic shipping via USPS from our warehouse in New York. This option is more expensive, but you are guaranteed to be able to receive your parcel within a week and be able to accurately track its location. https://modafinilxl.com/domestic-usa-usps-delivery/ None of our shipments require a signature upon delivery. Your package will be left if it's safe to do so. We will try to deliver your package to your mailbox. Resuming, one well-sent package that does not need to be re-shipped will almost always arrive sooner than one that has swiftly moved through the postal system but is seized by customs. Thanks for your understanding, Support Team

Posted 1 year ago

“When using the international service, which generally takes between 2-3 weeks to arrive, I’ve never had a problem (I’ve made approx 15 orders) and have been generally quite satisfied. They even replaced my order for free once, no questions asked, when customs seized my shipment. HOWEVER, DO NOT use the domestic service; it’s 3x as expensive and takes just as long as international orders. When I complained I was told it took them 10 days to receive my payment (with every other order I placed the order processed in a couple hours). I don’t want to say it’s a scam, but the fact that there’s no customer service line to call, nor any live chat available makes it very suspect. Stick with the traditional international service and you’ll be fine.”

Helpful Report

Posted 1 year ago

Dear Dan, Our records show that your order was delivered within five business days. https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9400111206204587048651 We are really sorry about this delay and hope to see you again. Best regards, Support Team

Posted 1 year ago

“Let me first say that I’ve had success with this company overall. However, my latest “domestic” order took 18 days to arrive and of the 100-pack I had purchased, only 90 arrived.”

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Posted 1 year ago

“It’s hit or miss with delivery. But the bigger problem is that after this order, I had to cancel all of my cards bank bc of fraudulent charges. A bit shady.”

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Posted 1 year ago

Dear Lauren, Thank you for your review. Could you please share a screenshot of fraudulent charges with us at hello@modafinilxl.com so we can investigate the issue? Regards, Daniel

Posted 1 year ago

“modafinalXL is LEGIT! does 100% what is says it will do and arrived in 1 week”

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Posted 1 year ago

“Good quality and fast - could be cheaper though when compared to sharkmood”

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Posted 1 year ago

Thank you for your review! For those customers who want to discover the huge potential of digital money, we offer a significant 20-24% discount when paying with Bitcoin or altcoins. Hope to see you again, Support Team

Posted 1 year ago

“I seem to have trouble with shipping every time I order but they usually show up just much later than the website tells you”

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Posted 1 year ago

Hello, Thanks for your feedback. I would like to inform you that for urgent orders, we are happy to provide our US customers with the option of overnight shipping option from our warehouse in New York. You can select this shipping method on the Checkout page. Best regards, Support Team

Posted 1 year ago

“Never received my order. Contacted support and explained the situation and seemed to be helpful initially until I never received my tracking numbers! Followed it up with them and they have been unresponsive. Finally received a response with tracking numbers and hopefully it will be a seamless transaction moving forwards.”

Helpful Report

Posted 1 year ago

Dear Jason, The tracking information says that your order has been delivered. https://t.17track.net/en#nums=LD434638875BE,LD434638861BE If there’s a problem with a product, our refund policy assures that our buyers are satisfied with the product they ordered or always get their money back. You can claim either a refund or a free re-shipping via our support team. 👉https://support.modafinilxl.com/hc/en-us Best regards, Support Team

Posted 1 year ago

“Good pills but was asked to make this review in return for free products”

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Posted 1 year ago

“This site is a great resource. The reason I gave 3 stars is that the delivery time frames listed are incorrect. 1-2 days = 4 to 5, 3-4 days = 6 to 8, etc. customers need to know that and have correct information.”

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Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

ModafinilXL - Buy Modafinil Online & Modalert Reviews Reviews