Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.77

4.8 Rating 4,358 Reviews

95 %

of reviewers recommend Moda Furnishings UK

Company Reviews

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Metrics

4.8

Based on 4,358 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We visited the new Cheltenham showroom shortly after it opened. The staff were mainly helpful and knowledgeable. We tried to replicate the layout of furniture that we wanted at home but for some reason they weren’t too keen on this so we couldn’t look at it for long! When you’re spending a lot of money it’s nice to make sure you like what you’re buying! The showroom was quiet at the time too. They seemed very keen on selling sets of furniture and not mix and matching. We did however find a set that matched our needs and placed the order. Sadly we had to wait a long time for it, but that’s not through the fault of the company. It’s been delivered today and I must say I’m very happy with it, even though there has been a further delay with two of the chairs. I had to chase the order to see when it could be delivered. Pete and Paul were the delivery guys and nothing was too much trouble for them. They placed the furniture where I wanted it and even offered to move quite a few plant pots for me so we could correctly place the storage box! Excellent delivery service 👍🏼”

Helpful Report

Posted 4 years ago

“David and Lee were superb when my furniture finally arrived. Made sure I got the right boxes and carried into the garden where I needed them. My only negative to Moda was the time I waited was much longer than indicated when I ordered. That said the product is worth the wait. Looking forward to enjoying my new outdoor furniture. Will defo use again, in fact already have.”

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Posted 4 years ago

“Lewis C and Damian B did a great job”

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Posted 4 years ago

“Lewis C and Damian B did a great job”

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Posted 4 years ago

“Great quality product with an excellent guarantee and customer service. Delivery was spot on. Drivers Pete and Paul were professional and polite. Delivered and unpacked my furniture.”

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Posted 4 years ago

“Have had a few delays with delivery over the last few months but the two guys (Dave H and Craig O) who came to deliver my fire pit insert into my table we’re brilliant and went above and beyond. They have gone a long way in restoring my faith in Moda. The fire pit looks great too. Thanks guys and keep up the good work.”

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Posted 4 years ago

“Lewis C and Damien B we’re fantastic today when delivering my storage box. They set it up in no time and cleared everything away so it was nice and tidy. Brilliant service.”

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Posted 4 years ago

“Furniture looks fantastic in our garden. Thank you. Delivery chaps were really helpful.”

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Posted 4 years ago

“Very helpful delivery guys - Pete and Paul”

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Posted 4 years ago

“Excellent delivery service”

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Posted 4 years ago

“Quick and easy from ordering to delivery. Molly in the showroom was happy to talk through different options to fit into our space and Leon and Rob made the delivery seamless and super quick! This is our second Moda set and they last really well and so do the cushions, they are really well made!”

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Posted 4 years ago

“Mark and Brian delivered furniture and had it all set up before leaving with minimal fuss. Furniture looks amazing. Top service”

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Posted 4 years ago

“Great service today on a replacement table from Pete and Paul”

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Posted 4 years ago

“Dave H & Craigo top blokes, called as promised 30 mins before delivery time and then carried the delivery into the back garden. They appeared happy to work for Moda although they could be good actors :-)”

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Posted 4 years ago

“Delivery from Moda was excellent. Mark and Brian were very helpful.”

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Posted 4 years ago

“Pete and Paul delivered it and were great helping out getting the heaters set up”

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Posted 4 years ago

“Delighted with the furniture and the excellent service provided by Peter and Paul the delivery and assembly team.”

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Posted 4 years ago

“Great service at the outlet and delivery with 48 hours of ordering. Thanks to Dave Barry and Ste Davis for delivering the items :-)”

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Posted 4 years ago

“Absolutely amazing service from the delivery guys Dave H and Craig O. Nothing was too much trouble and service with a smile 👍”

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Posted 4 years ago

“Very good is insufficient to describe the EXCELLENT experience we have had with Moda. From our initial visit to Caterham and our discussions with the outstanding Bella, who was so efficient and helpful without being pushy, to our delivery and assembly team of Pete and Paul who arrived ahead of time today and could not have been friendlier, cheerful and helpful. One small glitch was that the storage box lacked a fixing hole which they dealt with on a temporary basis and assured us that a new box would be delivered and assembled as soon as possible. The totality has been the best experience of customer service we have had for a very long time; I wish more companies followed such an policy.”

Helpful Report

Posted 4 years ago

Moda Furnishings UK is rated 4.8 based on 4,358 reviews