Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,353 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

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Metrics

4.8

Based on 4,353 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service and delivery, kept us informed and updated with delivery day and time. Friendly and informative delivery from David R & Lee G, nothing was too much trouble for them. Very happy with the quality of our garden furniture can’t wait to use it properly.”

Helpful Report

Posted 3 years ago

“Just had a furniture delivered by Terry and Dale who really went the extra mile to get our furniture in our garden. The furniture wouldn’t fit through our gate so they dismantled the top of our gate and lifted some over the gate. They managed to do all this while being super careful to not damage the furniture. Very impressed. Thanks Terry and Dale”

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Posted 3 years ago

“Efficient delivery by Peter & Paul and a short lead time from ordering - just how it should be! Thanks.”

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Posted 3 years ago

“Thankyou so much for our furniture! It arrived in time for BBQ tea :-) It is very stylish, good quality & comfortable. Leon & Nyle deserve a special mention, completing extensive deliveries with Bank Holiday traffic.”

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Posted 3 years ago

“Pete and Paul delivery men were very helpful, excellent service and representatives of Moda”

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Posted 3 years ago

“Both David R & Lee G were most helpful with my delivery and provided and fabulous customer service. Thankyou.”

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Posted 3 years ago

“Delivered on time by Dave O & Craig H, 3rd delivery from Moda in 2 months and would recommend their service and quality of garden furniture to anyone.”

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Posted 3 years ago

“Fast and reliable service. Impressed by quick return service Friendly drivers Dave H Craig O”

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Posted 3 years ago

“Dave H and Craig O were excellent, helped me pack new canopy on shelf within garage. Excellent service”

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Posted 3 years ago

“Pete and Paul delivery men were very helpful, excellent service and representatives of Moda”

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Posted 3 years ago

“Exchange varied out as promised today. Pete and Paul, the delivery drivers, were super helpful and polite and left everything clean and tidy.”

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Posted 3 years ago

“Just taken delivery of my furniture. Dave and Lee were excellent. Very helpful and sorted the delivery quickly.”

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Posted 3 years ago

“Good quality products. Really impressed with the service provided. Matthew did a great job, as did Dave & Ste who delivered the furniture to us. Overall really happy with the level of customer service received.”

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Posted 3 years ago

“Dave H and Craig O came and delivered part of my furniture and I cannot thank them enough. Not only did they apologise for part of my furniture arriving the previous week faulty….which was not even there fault. They assembled my fire pit table checked I was happy with it and also showed my how to use it and protect it from any damage. They clearly were very knowledgeable in assembling all of Moda’s furniture. The level of service from Dave H and Craig O should be recognised as a very high level of customer service I would expect from Moda. Thank you again.”

Helpful Report

Posted 3 years ago

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Posted 3 years ago

“We visited the new Cheltenham showroom shortly after it opened. The staff were mainly helpful and knowledgeable. We tried to replicate the layout of furniture that we wanted at home but for some reason they weren’t too keen on this so we couldn’t look at it for long! When you’re spending a lot of money it’s nice to make sure you like what you’re buying! The showroom was quiet at the time too. They seemed very keen on selling sets of furniture and not mix and matching. We did however find a set that matched our needs and placed the order. Sadly we had to wait a long time for it, but that’s not through the fault of the company. It’s been delivered today and I must say I’m very happy with it, even though there has been a further delay with two of the chairs. I had to chase the order to see when it could be delivered. Pete and Paul were the delivery guys and nothing was too much trouble for them. They placed the furniture where I wanted it and even offered to move quite a few plant pots for me so we could correctly place the storage box! Excellent delivery service 👍🏼”

Helpful Report

Posted 3 years ago

“David and Lee were superb when my furniture finally arrived. Made sure I got the right boxes and carried into the garden where I needed them. My only negative to Moda was the time I waited was much longer than indicated when I ordered. That said the product is worth the wait. Looking forward to enjoying my new outdoor furniture. Will defo use again, in fact already have.”

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Posted 3 years ago

“Lewis C and Damian B did a great job”

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Posted 3 years ago

“Lewis C and Damian B did a great job”

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Posted 3 years ago

“Great quality product with an excellent guarantee and customer service. Delivery was spot on. Drivers Pete and Paul were professional and polite. Delivered and unpacked my furniture.”

Helpful Report

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,353 reviews