Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,354 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

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Metrics

4.8

Based on 4,354 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks Leon and Colin, great service.”

Helpful Report

Posted 4 years ago

Thank you for your feedback and leaving us this review. Amelia @ Moda Furnishings

Posted 4 years ago

“Can't connect into my account. Captcha not working. Impossible to reset password”

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Posted 4 years ago

Hi S Aita, Thank you for taking the time to leave a review. I am sorry to hear of the issue you are having. Can you please contact support@modafurnishings.co.uk so we can discuss and help further. Many thanks, Lia @ Moda

Posted 4 years ago

“Good quality furniture great delivery and assembly instructions of delivery guys Andy and Kain 👍”

Helpful Report

Posted 4 years ago

Thank you for your comments and feedback, we appreciate your review. Amelia @ Moda Furnishings

Posted 4 years ago

“Thanks to Jason and Theo for delivering our beautiful garden furniture. Can’t wait until it stops raining so we can use it. Would really recommend it.”

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Posted 4 years ago

Hi J, Thank you for your lovely review. I am pleased you are happy with the service and furniture that has been delivered. I hope the sun shines soon, so you can use your new luxury set! Take care, Lia @ Moda.

Posted 4 years ago

“Jason T and Darren S were superb. Got phone call 30min before as promised. They didnt have the premium service on there note as i only ordered 2 days before but a quick call to cust service and they were unpacking and building the furniture 8n no time. Very polite and corteous cant recommend them highly enough. Great guys 👍”

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Posted 4 years ago

Hi A Burns, Thank you very much for your kind review. This is brilliant to hear! The platinum delivery service is a very useful service and I am glad you agree. Have a great summer ! Take Care, Lia @ Moda.

Posted 4 years ago

“Paul and Pete were puntual polite and efficient Thank you!”

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Posted 4 years ago

Hi A Reid, Thank you for your 5* review, I will ensure to pass your comments to Paul and Pete. They will be pleased to hear this. Take care, Lia @ Moda.

Posted 4 years ago

“Punctual polite and efficient”

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Posted 4 years ago

Thank you for your feedback and 5 star review, we appreciate your comments. Amelia @ Moda Furnishings

Posted 4 years ago

“Excellent website and quality products”

Helpful Report

Posted 4 years ago

Thank you for your comments and feedback. We appreciate your review. Amelia @ Moda Furnishings

Posted 4 years ago

“Quick and easy delivery ams set up by James and John! Fully recommended”

Helpful Report

Posted 4 years ago

Thank you for your comments, we appreciate your review. Amelia @ Moda Furnishings

Posted 4 years ago

“Delighted with the service from the sales team to the delivery guys So helpful and great product. Clever design and five star quality”

Helpful Report

Posted 4 years ago

Thank you for taking the time to create this review. We thank you for your kind words and feedback. Amelia @ Moda Furnishings

Posted 4 years ago

“Paul and Pete delivered my furniture today. I had excellent experience. The guys were really helpful. Didn’t get to make any issues even when the items wouldn’t fit my doors. Not like other folks in a hurry throwing stuff around. Very happy with the service.”

Helpful Report

Posted 4 years ago

Thank you for your kind words and comments. We appreciate the feedback provided and the time taken to leave us this review. Amelia @ Moda Furnishings

Posted 4 years ago

“This is our 5th purchase from Moda Slight delay in delivery this time due to the COVID nonsense. As ever the service was first class and the two delivery guys Mark and Alex were courteous and efficient. First class as ever.”

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Posted 4 years ago

“Excellent quality and service from Moda. Rob and George provided our platinum service assembly. Professional, polite and friendly. What more could you ask for. Don't think twice buying Moda furniture and using their platinum service - you won't regret it.”

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Posted 4 years ago

“Delivery drivers Leon & Colin were very professional, patient & thorough with my delivery. 3 times they came back after issues with 3 dining tables, which wasn’t there fault. Thanks lads you were great. 5🌟🌟🌟🌟🌟”

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Posted 4 years ago

“Delighted with the look and quality of the furniture. Delivered by Danny and Graham who were very efficient and ‘lovely lads’. Thanks Moda”

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Posted 4 years ago

“What a great delivery experience. I received a courtesy call half an hour before they arrived. Rob & George were very pleasant and happy to bring my new furniture to the outside seating area as requested. Quick, efficient and friendly service. Thank you”

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Posted 4 years ago

“Cosmin & Terry were very polite & efficient and did a great job building the furniture”

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Posted 4 years ago

“Great telephone service”

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Posted 4 years ago

“Delivery team were exceptional. Jason.T and Darren.S went above and beyond in making sure the furniture got into my house. Unfortunately, the table leg came damaged and after speaking with after sales a replacement will be sent in July. My initial thoughts were that the table had been used before as the underpart metal frame had scratches on it but i have been reassured that only new products are sold to customers. I purchased the ledbury extended 2L set with a few extras which now feels quite expensive at £4.5k given the product came damaged. It has certainly raised question marks in my mind as to whether the quality is as good to warrant the premium price. Perhaps using the set over time will prove me wrong. 4 stars for that reason.”

Helpful Report

Posted 4 years ago

Hi S, Thank you very much for your 4* review ! Pleased to hear you was happy with the delivery service. I am sorry to hear of the issue you had originally please be assured we will resolve this as soon as we can do, customer satisfaction is very important here at Moda. I am confident you will be happy with the outcome and if you need anything in the meantime please do not hesitate to contact us. Thank you, Lia @ Moda.

Posted 4 years ago

“Excellent service, i was kept well informed of the order status and it was delivered within the original timescales. Leon and Colin provided friendly and courteous service on delivery day, giving helpful updates on expected time of arrival. Too early to comment on the furniture, but have high confidence.”

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Posted 4 years ago

Have a great summer enjoying your new, luxury Moda furniture! Thank you for a great review, R! Joe K @ Moda

Posted 4 years ago

Moda Furnishings UK is rated 4.8 based on 4,354 reviews