Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,354 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

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Metrics

4.8

Based on 4,354 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“James an John arrived yesterday to deliver the Ledbury corner sofa. They were very quick to assemble it, and show me how to operate the gas fire. The were some traffic issues, which also affected another delivery, but James and John were able to find an alternative route (unlike the other delivery, which was moved to the next day) such that they were actually only a few minutes off their intended scheduled time. They called to let me know of the potential delay, even though it was only marginal. In general the process was easy and smooth; I was also glad to have chosen the option to take away all the packaging, so my garden was left perfectly tidy.”

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Posted 4 years ago

Thank you so much for your review! Jack @ Moda

Posted 4 years ago

“Paul and Mike were so friendly and helpful! Nothing was a bother. Lovely to have such helpful men deliver the furniture.”

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Posted 4 years ago

Hi there, thank you so much for the amazing 5* review on our delivery team - I will ensure your comments are passed through :) Have a great summer enjoying your new purchase! Danielle @ Moda

Posted 4 years ago

“Excellent company all round”

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Posted 4 years ago

Hey Russel, fantastic 5* review - amazing to see and greatly appreciated! Have a lovely summer enjoying your Moda Furnishings! :) Danielle @ Moda

Posted 4 years ago

“Furniture was delivered today by James and John - very friendly guys who installed everything and took away all the packaging They rang beforehand and arrived promptly. All looks great. Thanks Moda”

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Posted 4 years ago

“Good website”

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Posted 4 years ago

Thanks for the lovely 4* review on our website Ruth, it's greatly appreciated! :) Have a lovely summer and take care! Danielle @ Moda

Posted 4 years ago

“Fantastic delivery from Louis and Anthony! So quick, efficient and mess free! Thank you!”

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Posted 4 years ago

Hi Misty, amazing 5* review on our professional delivery team, I will ensure your comments are passed through :) Have a lovely summer and take care! Danielle @ Moda

Posted 4 years ago

Helpful Report

Posted 4 years ago

Hi Diane, thanks so much for the 5* review on our delivery team - it's great to see and much appreciated, I will be sure to pass on your comments :) Have a great summer enjoying your Moda furnishings! :) Danielle @ Moda

Posted 4 years ago

“Mark and Brian did a fantastic job today, kept us informed of their arrival, and arrived on time and set everything up beautifully. Thank you.”

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Posted 4 years ago

“Nice and easy to order”

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Posted 4 years ago

Hi Matt, thanks for the positive 5* on our ordering process, it's lovely to see and much appreciated! Have a lovely summer and take care! :) Danielle @ Moda

Posted 4 years ago

“Had to wait 3 months to come into stock but was told this when we order so ok as we wanted to expand our furniture that we’d previously bought from them. Delivery guys were super helpful. One chair not woven correctly so called and was advised to “push it back into place”! Not that easy my friend. Called them again to be told I would have to wait 3 weeks for collect fix and return or wait up to 11 weeks for new stock to arrive when they would replace. Not what I’d expected when paying premium prices (£350 per chair) for supposedly premium furniture. Disappointed.”

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Posted 4 years ago

“Superb delivery - Mark and Brian excellent. First class service, thank you.”

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Posted 4 years ago

Hi Mr and Mrs Hussey, thanks so much for the fantastic 5* review on our delivery team, I will ensure your lovely comments are passed through :) Have a lovely summer and take care! Danielle @ Moda

Posted 4 years ago

“The delivery team Mark & Brian were very good ,keen and helpful credit to Moda Thankyou Guys”

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Posted 4 years ago

Thank you so much for your lovely review! Jack @ Moda

Posted 4 years ago

“Matthew and Dave were fantastic. They were prompt, friendly and very helpful. The furnitures lovely I’m very pleased. Thank you.”

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Posted 4 years ago

Thank you so much for your lovely review! Jack @ Moda

Posted 4 years ago

“Web site was easy to use, particularly like filter by lead time.”

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Posted 4 years ago

“Amazing service/delivery from Mark and Brian! Friendly, cheerful guys who wouldn't even let me help when I offered! Showed me the parts, how to change the layout and spoke very highly of Moda as a company. Fast, efficient and polite. Highly recommend!”

Helpful Report

Posted 4 years ago

Thank you so much for your lovely review! We love to hear it! Please let us know if there's anything else we can do for you! Jack @ Moda

Posted 4 years ago

“Very helpful, knowledgeable and friendly service! Nothing is too much trouble - thank you Lisa in the Support Team and our delivery guys; Rob and Jason G, brilliant!”

Helpful Report

Posted 4 years ago

Thank you so much for your lovely review. Lisa, Rob & Jason will be thrilled with the feedback! Jack @ Moda

Posted 4 years ago

“Matthew and Dave were fantastic. They were prompt, friendly and very helpful. The furnitures lovely I’m very pleased. Thank you.”

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Posted 4 years ago

Thank you so much for your lovely review! Let us know if there's anything you need! Jack @ Moda

Posted 4 years ago

“The patio furniture I bought still looks good as new 2 years on and the lady I spoke to recently on the phone was lovely and really helpful.”

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Posted 4 years ago

Thank you so much for your lovely review! Jack @ Moda

Posted 4 years ago

“James and.John very courteous and professional delivery guys”

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Posted 4 years ago

Thanks so much for your lovely review! Jack @ Moda

Posted 4 years ago

“Danny and Damien B who assembled the furniture were very efficient. However, it would appear that they lacked some product knowledge regarding the turntable. See my online chat with Amelia.”

Helpful Report

Posted 4 years ago

Thank you for your feedback and for your review! Let us know if there are any questions you have unanswered and we'll be able to consult the Customer Sales department, they'll have more information on product specifics than customer service. Thanks again! Jack @ Moda

Posted 4 years ago

Moda Furnishings UK is rated 4.8 based on 4,354 reviews