Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,356 Reviews

95 %

of reviewers recommend Moda Furnishings UK

Company Reviews

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Metrics

4.8

Based on 4,356 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb service from Louis and Anthony when they delivered our furniture this evening, working through the dark and cold.”

Helpful Report

Posted 3 years ago

Hi Laura, Thank you for leaving such great feedback which I will be sure to pass on to Louis and Anthony. Joe K @ Moda

Posted 3 years ago

“Very pleased with furniture bought.Delivered on time and kept informed by the two delivery guys Rob and John as to exact timing of getting to us.Also they were very happy to put boxes where we wanted them and they were polite and professional.Nothing was to much trouble for them.”

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Posted 3 years ago

“Good quality and great delivery guys. An even better if point would be to keep communicating with us during the delays on delivery. We had to chase which is not good.”

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Posted 3 years ago

Hi Jeff, Thank you for taking the time to leave us a review. I am very sorry regarding the delays to your order, but I am glad you are happy with the quality and service from the team here at Moda. Enjoy your new furniture! Joe K @ Moda

Posted 3 years ago

“I just want to say a really big thank you to the delivery drivers Rob & John, so friendly & helpful, pleasure to have met them both, 👍”

Helpful Report

Posted 3 years ago

Hi Mr and Mrs Carter, Thank you for the amazing feedback, which I am sure Rob and John will be thrilled to receive. Enjoy your new, luxury furniture! Joe K @ Moda

Posted 3 years ago

“Excellent customer service team , they always respond immediately !!! The drivers Danny and Mark were very polite and courteous!!”

Helpful Report

Posted 3 years ago

Hi Jenny, Our dedicated customer service team are on hand to help with any queries you may have both quickly and efficiently. Thank you for the 5* review! Joe K @ Moda

Posted 3 years ago

“Excellent service, kept up to date regarding deliveries etc Louis & Anthony delivered our furniture this morning (3.11.2021), friendly & cheerful; explained what part of the set was in which box & said about not over tightening the screws! Very pleased”

Helpful Report

Posted 3 years ago

Our Delivery Team will be delighted with this review! Thank you. Our free standard contactless delivery means you can rest assured your furniture will be delivered by our expert in-house team!

Posted 3 years ago

“We bought a 6 piece furniture set the promised delivery date came and no furniture after several phone calls we were given 5 diferent delivery dates when the furniture finally arrived only half the furniture was delivered we were told the other half would be delivered in one week this did not happen that was 2 months ago we made several phone calls on one occasion we were told that the furniture was now in the warehouse and would be delivered in 2 days time that was several weeks ago we paid for the furniture in August its now November and this morning after phoning again we were told it will be January before we get the rest of the furniture in my opinion this company has the worst after sales and delivery service I have ever encountered and I definitely would not recommend them to anyone.”

Helpful Report

Posted 3 years ago

Good morning Albert, Thank you for your review, I am sorry to hear of the delay encountered with your order. After looking over your order I can see that you are booked in for delivery today of all remaining items so your order will now be fulfilled. If we can be of any further assistance please do contact us Take care Robyn @ Moda

Posted 3 years ago

“Nyle and Leon arrived at the start of the delivery window and let me know 20 minutes before exactly when they were arriving. They quickly and efficiently unloaded the garden furniture and transferred it down the narrow passageway. Very quick and easy delivery.”

Helpful Report

Posted 3 years ago

Hi Billy, I will be sure to pass this on to the deliveries team in regards to the excellent service you received. Thank you for leaving us a 5* review. Joe K @ Moda

Posted 3 years ago

“Great service from Damien B & Lewis C , Moda should be proud to have employees of that standard within their business C. Foulkes”

Helpful Report

Posted 3 years ago

Hello C, Quality and service are key to the Moda brand. So pleased you are happy with your purchase and the service delivered by Damien B and Lewis C. Joe K @ Moda

Posted 3 years ago

“Love my furniture which I am using indoors. Paul and Mike did a great job delivering and setting up my furniture. Definitely will make future purchases to add more pieces.”

Helpful Report

Posted 3 years ago

Hello, Great to hear you are loving your furniture from us! Thank you for taking the time to leave us such a great review. Joe K @ Moda

Posted 3 years ago

“Once again the delivery by Danny & Mark was wonderfully easy.”

Helpful Report

Posted 3 years ago

Thanks, Dee! Always great to hear our delivery team are doing a great job. Joe K @ Moda

Posted 3 years ago

“Fantastic product. Excellent service. Delivery, build and positioning by Rob & John today was outstanding.”

Helpful Report

Posted 3 years ago

Hi Jean, Our platinum delivery service means our dedicated team will assemble your furniture and remove any packaging. Glad to hear you received such excellent service. Joe K @ Moda

Posted 3 years ago

“Fantastic product. Excellent service. Delivery, build and positioning by Rob & John today was outstanding.”

Helpful Report

Posted 3 years ago

“Excellent delivery, notified on a timely basis and delivered by 2 friendly delivery men, Danny & Mark.”

Helpful Report

Posted 3 years ago

“Danny and mark were amazing. Thank you for your time and being so helpful.”

Helpful Report

Posted 3 years ago

“Rob and john delivered my table today great people thank you”

Helpful Report

Posted 3 years ago

“Love my furniture which I am using indoors. Paul and Mike did a great job delivering and setting up my furniture. Definitely will make future purchases to add more pieces.”

Helpful Report

Posted 3 years ago

“Louis & Anthony are a credit to Moda - very efficient, helpful and polite when assembling our garden furniture.”

Helpful Report

Posted 3 years ago

“Very impressed with helpful staff at the office, very good at informing you about delivery progress and the delivery guys are very cheerful and helpful!!”

Helpful Report

Posted 3 years ago

“Fantastic service from Rob and John very prompt, tidy, friendly and efficient. A credit to the company.”

Helpful Report

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,356 reviews