Review and raise up to £2.00
Placed an order 2017-10-29 for almost 700EUR.
After waiting 1 month without any information about the order, i checked the UPS tracking-link and realized that they claimed they had tried to deliver the order 3 times without luck and had contacted Modanisa who sad that they wanted the delivery back.
I got absolutely no delivery tries, no information that my package had arived and no call or mail from either UPS or Modanisa!
When Modanisa payed back my money, they payed 50EUR less for the return shipping!
I tried to make them understand that i never returned anything, that i simply didnt recieved them, and asked why i should pay 50EUR for a delivery i never got.
It has been almost 5 months now, and they never answer my questions, doesnt answer my mails for weeks, talks veru rude on the customer support and keeps closing the issue so i have to reopen it time after time!!
I have given up now, and will never ever buy from them again!
Stay away if you like quality products and quality customer treatment!