“STAY FAR AWAY from Modilly
Picture on website does not match item sent.
Disputing charge. They will not credit me back until I drop dispute and thats not going to happen.”
“The items received were of poor quality and promptly mailed back most of the ordered shipment. That was 3 weeks ago. ModLily customer service has refused to issue me a refund to my credit card although the items were in new unused condition; only a store credit less the $12.99 return shipping fees. DO NOT purchase items from this company.”
“Ordered several shirts never received them contacted them numerous times kept saying they where delivered said they shipped be a new order never received lesson learned. Never again”
“Everything, order didn't arrive on time , 1 item not true to size and a piece of rotten cheesecloth, very disappointing, now will have to fight to get my money back”
“I am nervous too always use PayPal as they will sort issues for you and get a refund. If sites don't use PayPal don't use them has been my experience.”
“Would give a zero if I could. They cancelled my order after I paid. Never knew they cancelled, and never got a refund. I tried contacting them, it kept saying try again later. Do not order from them.”
“Saw a bathing suit I liked while scrolling Google nonsense and it was Modlily. Placed my order, then decided to read the reviews. Well, this terrified me. But.. fast forward, got my order! The bathing suit is PERFECT! Perfect sizing too! Color is so mine! I'm very happy!”
“I've ordered a few things when I track my order it says that it has been in my zip code for 6 days why would it be there for so long. Will never order from this company again. Scam”
“I ordered several items “on sale” and never received them! It was close to 60.00 worth! This company is a ripoff and I don’t recommend you use them!!”
“This company is completely unethical. Returned an unopened item that they wouldn't accept because they said it had stains. Kind of hard to stain something that was never opened! Bad business!”
“Like others, I ordered and the date my order was supposed to ship has come and gone. According to their site, my order is still processing. Wish I would have done some research before ordering.”
“This company is absolutely HORRIBLE. So many bad experiences with them. Anytime something did not fit, I sent it back for exchange of sizes. Lots of times, they didn't have what I needed but yet I still had to spend the money on the return label even though they are the ones that didn't have the exchange item in stock. The last time that I sent something back, I opted for store credit instead of a refund. They owed me back $60 minus the return label and they only gave me $26.79. There was nothing wrong with the items, they were never worn, still in original packaging. They were no different than my other returns/exchanges. They basically stole all that money from me. When I emailed them to make it right, they just ignored my email. I will NEVER buy from them again and I'm putting the word out for others to do the same.”
“Original order May 29, now Aug 6. 31 days after original order, tracking number indicated delivered, but I didn't get the package. After several emails, tracking was updated to lost in transit. Eanacy then reprocessed the order. Now, after 32 more days, tracking again indicated delivered, but no package, again. Emailed customer service, but no response yet. I have asked repeatedly for contact information for the delivery service, but it was never provided. I am beyond frustrated. USPS, FedEx, UPS, Amazon all deliver to my address with no problem. So to conclude, I can not speak to the quality or sizing of the clothing, as I still have not received my order.”
“I never subscribed to this business and still they send unwanted emails after I tried to follow the UNSBSCRIBE procedure many times. They must have stolen or bought my private email address somewhere and don’t stop to send emails after I asked them in chat to do so. Their cheap merchandise doesn’t interest me and would never. It’s cheap quality and I would never buy that flee market stuff. I will also report them to Apple since they pretend to have an app. Unbelievable”
