“Same as most, ordered December 8 and was told, AFTER I ORDERED, that delivery could be expected 12/23 to 1/2. Still haven’t seen anything. Also getting runaround on email. Demanded a phone call and nothing yet, they send me no less than 6 emails per day to spend more money. UNSUBSCRIBE!”
“On Dec 8th I ordered 7 items from Modiliy. I still have not received the items. Even after doing a live chat and being told that they would try to expedite the order to get it moving still nothing. Keeps showing in transit arriving late. Items were needed as Christmas gifts. Shop local as this company is a joke and I saw I am not the only experiencing this issue. I should have looked before ordering.”
“I ordered 3 tops more than a month ago, and still waiting for them to be delivered. Last time I checked the tracking number, the package is now in the same city where I live, but no delivery date given. Supposedly it is coming via USPS, so I don't understand the huge delay. No further communication from the company, other than several weeks ago an apology for the delay, offering me $6 off on my next purchase.”
“I ordered in November and I still haven’t recieved the clothing! I will never order from this crappy co again! I ordered the clothing for Christmas and it is now January 3rd! Don’t buy from this third rate company!”
“I ordered 3 items the first of December thinking the would get to my place by the end of the month. It is now Ja, after contacting them 3 times all I am told is they will expedite. Don't buy there crappy China made clotges!”
“DO NOT ORDER FROM MODLILLY! Bad customer service as they will not give information where my order is or when I will receive it. Now they are giving me the same runaround for giving me a refund si ce I still have no delivery. It's a cheap Chinese outfit.”
“I have ordered from here before with no problem. Ordered 2 items in early Dec. for Christmas. Received one of the items but not the second. Customer service non existent! Keep getting the same run around with their online chat. They are absolutely no help at all. No way to get a refund on what is obviously a lost item. Will never order from here again!!”
“It’s been a month since I ordered two tops. Have received them yet. This is the last time I ever order something posted on a Facebook add.
These products are made in China and are shipped out of China likely on predetermined bulk shipment dates for the Customs process. My product is currently sitting in a US receiving facility for the past week, before being shipped over to USPS. Who knows when the final shipping date will be.”
“Sorry everyone, they charge you twice for postage. Once in payment and then at delivery. It is a scam. The items are cheap and tiny sized. Don't waste your money and time, go to Walmart!”
“Do not order from them! They are a Chinese outfit that takes forever to ship items. I ordered Dec 6th and still have not received order. I am getting the runaround.”
“Terrible. Ordered on December 6th. Still waiting. Keep getting run around. Now saying it’s in customs and due to the high volume of product, it’s late.
I wish I would have read the reviews first.
As another reviewer stated…..too bad you can not give zero stars or maybe even negative.”
“Too bad I can't leave zero stars! They don't deserve one star! I ordered 4 tops on November 10th. I found out a week or so later that they had billed my credit card on November 11th. I went to see if items were shipped and they were not!!! I finally received one top on December 12th and the other three 8 days later. I will never do business with this company again. Never trust a company that is so quick to bill you and so slow to get the merchandise to you. When I did a chat to ask why they billed me and haven't even shipped the mdse, the answer was No worries we will speed up the delivery! Right!!! I did this 3 times and kept getting the same response. I was beginning to think it was a scam! Save your money and worries and go somewhere else! This company is HORRIBLE!!!”
“I ordered the day after Thanksgiving and still have not received my item. The tracking number is not right because I called my local post office and they tracked it to another state; however it says it was delivered to me on December 20th”
“The coupons are a joke. I ordered 4 items with a coupon code for 4th item free. They added a winter scarf to my order as my fourth item. I live in Florida, winter scarf would be the last thing I'd order. I contacted them. They offered a credit for the scarf but only can be used on a future order. So, I still have to pay for something I never bought. I called it to their attention and was told they can only offer Veritas towards future purchases. I guess my loss * their gain, which was their full intention to begin with. I'll never order again. Be careful- if you have an issue applying a coupon, just be prepared to pay full price. I never got my 4th item free AND I paid for something not ordered.”
“Ordered several items on black Friday. It is now 12/19 and still have not received them. I keep getting emails saying on the way, but no actual city, state or even country. Will not be ordering again.”