MOLLY MAID UK Reviews

Name: MOLLY MAID UK
Address: MOLLY MAID House, Maidenhead
Rating: 4.20

4.2 Rating 1,392 Reviews

81 %

of reviewers recommend MOLLY MAID UK

Company Reviews

Questions

Metrics

4.2

Based on 1,392 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01628 583760

Email:

ukso@mollymaid.co.uk

Location:

MOLLY MAID House
Maidenhead
SL6 8BW

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MOLLY MAID UK 1 star review on 5th September 2024

Taylan Baykut

MOLLY MAID UK 1 star review on 24th August 2024

C Brooke

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Courteous and constructive assistance from Zhida Gu in setting up the service which resulted in his ladies carrying out an excellent clean”

Helpful Report

(9083) - Posted 7 years ago

Hi Gerry, we are really pleased to hear that you found the set up of your MOLLY MAID service to be constructive and courteous and the resulting clean to be excellent. We will of course pass your positive comments across to Zhida and the team who carry out the work they will be jolly thrilled to hear this too.

Posted 7 years ago

“Ladies were very pleasant and cleaned thoroughly.My house is large and they went about their work unobtrusively so I would recommend them to anyone .”

Helpful Report

(9078) - Posted 7 years ago

Hello Patricia. Thank you for your valued feedback it's great to hear that you found the ladies to be pleasant and unobtrusive. We always appreciate recommendations of the service. We will share your positive comments with the team that carry out the work and this will surely add to their motivation to continue to provide you with a service that works well for you.

Posted 7 years ago

“High standard friendly customer centered service”

Helpful Report

(9092) - Posted 7 years ago

Hello Andrew, we are thrilled to hear you are finding the service to be of a high standard, friendly and customer centered. It's our pleasure to share your thoughts with the local MOLLY MAID Franchise Owner and the team who carry out the work. It's great for us to know what works well for you so that the standard can be repeated time after time.

Posted 7 years ago

“They ladies who come to clean my fathers house are very good at there job but also very very friendly and I find that this makes a huge difference especially to my father. Very pleased with this.”

Helpful Report

(9092) - Posted 7 years ago

Hello Wendy we are delighted to hear that you feel the ladies who clean your Father's home are good at their job, and that you appreciate their friendliness towards your Father. It is so important for us to know that all aspects of the service works well for you and your Father. The team who carry out the work will be very pleased to hear this feedback too.

Posted 7 years ago

“Was very impressed by the way the Maids tackled some really challenging tasks - eg dusting the seriously neglected hangings of a four poster bed and removing cobwebs from what I thought was an unreachably high ceiling. The follow-up regular service was also very good.”

Helpful Report

(9156) - Posted 7 years ago

Hello Simon and Rosanagh. We are delighted to hear that you were impressed with the way the team tackled these changeling tasks for you and that you felt the follow up clean was good also. The team who carried out the work will really appreciate you taking your time to share this motivational feedback, thank you.

Posted 7 years ago

“very careing”

Helpful Report

(9027) - Posted 7 years ago

Hi Ian, thank you for taking your time to rate your MOLLY MAID Service, we are jolly pleased to see you have awarded five stars and you find that the service is caring. Your kind comment will be shared with the team who carry out the work.

Posted 7 years ago

“Friendly and hard working ladies who make my home happy again :o)”

Helpful Report

(9100) - Posted 7 years ago

Hello Shirley we are just delighted to hear how your MOLLY MAID Service makes your home feel happy again. This will be shared with the team who carry out the work who will feel very proud to know the difference they make. Thank you.

Posted 7 years ago

“efficient, polite,”

Helpful Report

(9002) - Posted 7 years ago

Hi Marilyn, thank you for your five star review we are really pleased that you found the team to be efficient and polite. Your comments will be shared with the team who carry out the work and we are sure they will be thrilled to hear this too.

Posted 7 years ago

“The girls did a really lovely job of every room and did not waste a minute. The are so nice and kind and would recommend them to anyone.”

Helpful Report

(9026) - Posted 7 years ago

Hello Mrs Joan, thank you for taking your time to rate your MOLLY MAID Service, we are delighted to hear that the girls did a really lovely job of every room for you without any waste of time. We appreciate your comments about the girls being nice and kind, they will be jolly thrilled to hear this too and this will add to their motivation to keep providing you with a service that works well for you.

Posted 7 years ago

“The ladies work so well and it's lovely to come home to a clean house :) The cat doesn't seem to be too bothered either which was a big worry.”

Helpful Report

(9097) - Posted 7 years ago

Hello Michelle, thank you for your feedback we are delighted to hear that you are finding it lovely to come home to your clean house. We are of course impressed that the cat is not upset by the visit, they are precious members of the house hold too after all.

Posted 7 years ago

“I strongly recommend Molly Maid cleaning services. After a hard day at i work it is lovely. I come home to a wonderful clean and sparkly home. They do an exceptional job and use excellent products. My cooker, baths, sinks etc are brilliantly clean. They are very reliable and honest too. Not to mention flexible, perhaps if i want to skip a week or arrange a deep clean etc... Molly Maid enable me not to be a slave to the house at the weekends and frees me up to do other things i enjoy. In my opinion it is money well spent.”

Helpful Report

(9171) - Posted 7 years ago

Hello Femi, Thank you so much for your glowing review. We are just delighted to hear that it's lovely for you to come home to a clean sparkly house and that you appreciate the products used and the flexibility and reliability of the service. The team who carry out the work will be delighted to hear your motivational comments and to know that the work they do is so appreciated by you, freeing up your time to spend it on other things that are important to you.Thank you again.

Posted 7 years ago

“Excellent Service Excellent Pricing Great Staff Cant fault the service”

Helpful Report

(9142) - Posted 7 years ago

Hello Tony thank you so much for your delightful comments, we are thrilled to hear that you can't fault the service and that you feel the service and pricing are excellent. We take great pleasure in passing your fine comments along to the team who carried out the work and this will surely add to their motivation to continue to provide you with a service that works well for you.

Posted 7 years ago

“As a disabled person is it such a relief to know that the Molly Maid girls will be arriving every week to keep my home clean so that I am not embarrassed when I have visitors. They are all really kind, cheerful and very professional.”

Helpful Report

(9161) - Posted 7 years ago

Hello Carole we are delighted to hear that your weekly clean is going well for you and that you find the team to be kind cheerful and professional. We will pass your comments along to the team who carry out the work and we are sure they will be proud to know the difference this service is making. Thank you for taking your time to leave this feedback and we wish you well.

Posted 7 years ago

“When they left, the house was clean and tidy. Very efficient.”

Helpful Report

(9026) - Posted 7 years ago

Thank you for giving your MOLLY MAID Service five stars. We are delighted to hear that your house was left clean and tidy and that you thought the clean to be very efficient. Your comments will be passed across to the local team who carry out the work, they will be jolly pleased to hear this too.

Posted 7 years ago

“Two agreeable and presentable ladies, Kaylee (if that is the spelling) and a young lady whose name I did not catch arrived spot on time and after a short chat set about their tasks, which were acccomplished in very good time, and their experience shone through in many ways. i did take the opportunity of describing to Kaylee what a molly was a number of centuries ago and why when I heard your company name (well before the present) I was amused. My apologies for taking so long to submit this, but recovery takes a time.”

Helpful Report

(9097) - Posted 7 years ago

Hello Frank, we are delighted to hear you found the cleaning team to be presentable and agreeable and that you felt their experience shone through in many ways. We do appreciate you taking your time, as will the team who carried out the work, to share your feedback. Thank you and we wish you well.

Posted 7 years ago

“Fantastic cleaners. House sparkling and girls have a really lovely demeanour, very unobtrusive.”

Helpful Report

(9166) - Posted 7 years ago

Hello Beth thank you so much for your complimentary feedback on the MOLLY MAID Service. We are delighted to hear that you feel the cleaners are fantastic, that your house is sparkling and the girls have a lovely demeanor. We take pleasure and pride in passing your fine comments along to the team who carried out the work, they will be thrilled to hear this too.

Posted 7 years ago

“The girls are great. Friendly and efficent.”

Helpful Report

(9092) - Posted 7 years ago

Hello Margaret we are delighted to hear that you are pleased with the friendly and efficient service provided to you by your local MOLLY MAID team, your comments will be shared with them and we are sure they will be thrilled to hear this too. Thank you.

Posted 7 years ago

“They are extremely thougher , very professional, I am really pleased so far .”

Helpful Report

(9171) - Posted 7 years ago

Hello Lynette we are delighted to know that you are finding the cleaning team to be thorough and very professional so far. We will of course pass your positive comments across to the team who carry out the service, as it's always good to know what works well for you so that we can repeat this time after time.

Posted 7 years ago

“I have a chronic illness which means some weeks I can do very little housework because of the pain. Having the house cleaned from top to bottom once a month is a huge help!!”

Helpful Report

(9144) - Posted 7 years ago

Hi Thank you for taking your time to rate your MOLLY MAID Service we are heartened to hear that your monthly service is a huge help to you .We will pass your comments along to the team who carry out the work and we are sure they will be proud to know the difference this service is making. Thank you again and we wish you well.

Posted 7 years ago

“Professional, delightful ladies who clearly love dogs and do an excellent job”

Helpful Report

(9154) - Posted 7 years ago

Hello Pat and Dick great to hear that you found the ladies who provide the service to be delightful and that they did an excellent job for you. We are sure the dogs are very lovable in return too ! they are part of the family after all. Thank you for your feedback which will be shared with the local MOLLY MAID team there.

Posted 7 years ago

MOLLY MAID UK is rated 4.2 based on 1,392 reviews