“Tuve un problema con uno de sus aviones y no pudieron ayudarme a solucionar mi problema me fallo el motor en el tercer vuelo y el avión después de eso no volvió a funcionar bien”
“Die Lieferung brauchte mehere Telefonate. Und nun kommt noch einen Rechnung von Fedex für mich nicht verständlich. So habe ich mir das nicht vorgestellt.”
“Because I am new to this and was trying to get help with starting up my plane. I was told that the one I got was for experience people which I didn't know at the time. There is no videos for instructions for help. I was only told I needed to find a club and find help that way which I don't think it's right. You guys should have some kind of video instructions in how to put together a plane and get it up in the air flying. So the plane I got for my son is just sitting in his room, I am very disappointed.”
“Prices have gone nuts! Example is the Avanti s, $395 not bad. Avanti arf plus, $319 too much and then look at the price of replacement parts, totally a rip off! I will be looking somewhere else in the future.”
“Following Brexit I was charged 20% extra shipping from the EU. I will now only buy from Motion RC U.K. love your products but can not recommend EU Motion RC because of extra tariffs imposed by toxic protectionist EU.”
“I did not receive two small parts with my first order. I was told they were included in the wrapping paper though I find this hard to believe and if true, it is a very poor way of boxing items as they could easily be missed or thrown away with the paper. In my case I used the paper and did not see the items. The professional thing to do would have been to resend the items in the interest of public service rather than staunchly argue that they had been sent. It has left a very poor impression of this company, especially considering it was my first order. I will be sharing this with my other contacts in the RC world and may file a complaint with the Better Business Bureau.”
