“I received a receiver board and motor and they both had male plugs::: Impossible to plug into the receiver board. I have been waiting several days for the problem to be resolved and no word.”
“I purchased a jet and have nothing but problems with the product and you replaced the defective part but the wrong part and Andrew is working on it but I only flew this place 1 time in three weeks”
“I feel like I am not being valued as a customer at all. Response to my tickets was quite slow (up to 4 natural days), having to ask same simple question (availability of a spare part) several times until a got a response.
Also, I feel that I recieved no cooperation on solving a crash (due to a pilot mistake) with either replacements or some advantages to buy the same model on other versions (like ARF, for example).
Shipping wa”
“Every plane I bought is at least 20% heavier than advertised. My most recent purchase, F4U-1 Corsair is advertised at "2850g / 100.53oz (w/o battery)", while the box says "3400 g without battery". The box is correct, I verified it with accurate scales. Same with the Bearcat: 20% heavier than advertised. Not happy with Motion RC”
“I ordered 2 batteries, only received one and I lost everyday on my holidays planned to use them with our device, the second battery arrived when I was already out of holidays.
No one compensate me for that.”
“Hello,
you had some strong points: The product I was searching for was in stock, not too expensive, and you shipped quickly.
The problem is that the product was defective. It were landing gears for the Freewing F-15, however they struts have badly made holes, so that when the struts are fastened on the electrical extenders by screws, the struts don't sit properly aligned.
Best regards.”
