“Motion RC's bad faith and mishandling of its obligations to its customers with regard to its inability to supply the Bancroft 1/150 RMS Titanic model and its surreptitious shipment of a 1/200 scale version at the same price without ever having informed its customers and gaining their approval to accept the substitute lower size/value item. Motion RC has shown little value/respect/regard for its customers and has certainly not earned their business.”
“Instructions for building the plane useless doesn't show how to couple the electrics properly had to go on u tube the remote transmitter Instructions are all in German and I bought a bundle spitfire/transmitter/battery charger and a battery so I ordered two batteries for longer flight but apparently the battery does not fit the spitfire and some how it's my fault I thought when buying a bundle you got what you saw and then just click on two batteries instead of one went into my account to recheck my or and guess what I can't check what a coincidence”
“On a service call, “Derek” specifically promised me I would receive a call from “Martin” regarding an issue I was having with a xmtr/rcvr combo I purchased from motionrc. I was promised the call would happen at Noon, January 23rd. I’m still waiting. Please remove my email address from your mailing list. I will never purchase from motionrc again.”
“We were sent a broken airplane and instead of immediately
Replacing it We were sent a part that my husband had to fix himself and the plane never flew right. A waste of money and we will never use this company again. Customer service sucks”
“quality of product. every plane bought has had some kind of problem. and instead of just taking care of it you make customers jump thought hoops for 10 dollar servo failures. I need to wastes 15 minutes taking videos and uploading for what is probably a 5 dollar item at cost...”
