“Reasonabley good website. Not overlong delivery time (around a week) although Spanish companies deliver 24to48hrs for slightly less charge. Del. charges can be a little prohibitive when ordering one or two small items (ie Benchcraft) reasonable range of planes but I like civil aviation and prefer e-flite and fms. Good range of accessories although more expensive than other sources. Very good order confirmation and tracking information. Interesting YouTube content as well.
Hope this helps. I'm a newbie to 'aeromodelismo' which seems to be struggling to survive here in Spain.”
“No reason just a feeling. You are mostly into warbirds and I like civilian planes. Sometimes I see things I like but in general your prices are not that reasonable compared to others. I also like to build from scratch or a kit and you are not big into that. Also Amazon is becoming a better source for more reliable things like lipo batteries and free delivery since I have an Amazon account.”
“Lack of resolving an issue with a brand new model I received that had an issue with a wing slat. I was told it would be “ok” and to go fly it just don’t crash. I have been flying RC for over 35 years and have a Turbine wavier and fly Helis as well. I’m concerned that a secondary control surface that doesn’t retract correctly will not be ok.
I have since then ordered a new slat to hopefully resolve the issue myself before I maiden the plane.
I have always had great experiences with Motion’s products and services prior to this.”
“Postage to Australia is more expensive than the item in most cases especially aircraft, I know it is not your fault but it is a big deterrent to ordering items from you when a customer sees free postage for a item anywhere in the USA and we have to pay in most cases over $400”
“You are the only company I am aware of to carry the
Control Surface Deflection Meter from BenchCraft -
BCT5029-00, unfortunately you are always out of stock.”
“Last order, FPV kit only has 75 foot range. Returns are very discouraged. So I am stuck with $150 FPV with no range. I sucks when a first order is like this, but no way I can use this to fly.”
“Quick delivery
However, it may be out of MotionRC control, that UK customer has to pay £12 to FeDex for handling charge. It means one has to calculate the gross price against local supplier.
Still MotionRC remains in my list.”
“Excellent products and service but, due to a post-Brexit VAT mixup, I ended up paying £92.96 to FedEx compared with the €74.66 refund from yourselves, leaving me out of pocket. The VAT hassle (especially the courier’s “service charge”) will be a serious disincentive for ordering from the UK.”