Mozio Reviews

Name: Mozio
Rating: 4.68

4.7 Rating 1,315 Reviews

94 %

of reviewers recommend Mozio

Company Reviews

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Metrics

4.7

Based on 1,315 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

5145865362

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Mozio 1 star review on 25th January 2025

Jean Cadet

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“convenient, and worry free once booked”

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Posted 4 years ago

“Very reliable, safe and clean.”

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Posted 4 years ago

“Noodles experience”

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Posted 4 years ago

“Friendliest driver, very prompt and great, safe driving.”

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Posted 4 years ago

“everithing was perfect! The car was clean and comfortable. I ordered sedan, but when I saw a minivan was totally surprised)) Thanks!”

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Posted 4 years ago

“Would definitely use this service again. The driver was on time, friendly, vehicle was clean and drove safely”

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Posted 4 years ago

“on time and very polite staff. very helpful with the info and courteous .”

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Posted 4 years ago

“Mozio was on time, very helpful, and ensured we arrived at our destination. I could not believe the price - it was very fair for our party of 6 people. I would not hesitate to use again.”

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Posted 4 years ago

“Servizio ottimo e puntuale ma vanno aggiornati i riferimenti telefonici”

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Posted 4 years ago

“very good i am happy with this service”

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Posted 4 years ago

“I was welcomed and greeted by my driver who was very kind and shared interesting facts on my drive to drop off destination. Great experience!”

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Posted 4 years ago

“Great service ... it would of been impossible for me to take my 3 suitcases to an Uber / Lyft lot... great communication between driver and me .”

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Posted 4 years ago

“The best i recommend this company highly”

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Posted 4 years ago

“Professional & Polite driver. Punctual & Safe. Good & Clean Vehicle. Fantastic experience overall. Thank you very much”

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Posted 4 years ago

“Súper contentos con el servicio que nos han prestado. Puntualidad maxima! Si volvemos a Estambul no dudaremos en volver a contrataros. Gracias por todo!”

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Posted 4 years ago

“I added this through JetBlue for my trip to Cancun. I had no issues, the man was outside holding a sign with my name. When it was time to go to the airport my driver was outside my hotel on time.”

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Posted 4 years ago

“Bus driver had never heard of Mozio. There was no barcode in any email and my fare didn’t show up in the app. Never again will I use this company for anything”

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Posted 4 years ago

“Contratamos traslados Aeropuerto Cancun – Hotel (y regreso) con Mozio a través de Despegar. A la ida se podría decir que bien. Al regreso, quedaron en buscarnos al hotel a las 2 de la mañana. Cosa que NUNCA sucedió. Estuvimos en la puerta del hotel esperando al transfer desde la 1:30, junto con el encargado del lugar. Llamamos a las 02:30 a la empresa y nos informaron que el chofer había ido y nosotros no estábamos, por lo que el mismo se fue. Esto no pasó nunca, además la empresa se comprometería a llamar si no nos lograban ubicar, cosa que tampoco sucedió. OJO CON ESTA EMPRESA DE TRASLADOS, tanto el encargado del hotel como el taxista con el que tuvimos que volver, nos comentaron que esta situación pasa siempre, dejando a los turistas con una mala imagen. Ellos recomiendan NO PAGAR POR ANTICIPADO los traslados. De más está decir que pese a que hicimos el reclamo, MOZIO NO NOS DIO NINGUNA RESPUESTA.”

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Posted 4 years ago

“BE CAREFUL WHEN ORDERING TRANSPORTATION!!!I wanted transportation when I arrived in Miami. I changed my hotel, so I cancelled my transportation too. I wanted a refund, it was 3 days before my trip. MOZIO refused, even though it says free cancellations. Instead they offered me a coupon code. I tried the code. It did not work. I want my $98 back!!!! I want a full REFUND. They refused. When I arrived in Miami, I used an Uber. Much cheaper and no headache.”

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Posted 4 years ago

“Заказал трансфер в аэропорт Шарм-Эль-Шейх. Египтяне как всегда кинули и не приехали. Пришлось в срочном порядке ехать на такси. Поддержка Mozio нулевая. Составил обращение на возврат денег 1094246. Прошёл месяц. Денег не вернули. На письма не отвечает. Больше с этими проходимцами связываться не буду. И другим не советую.”

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Posted 4 years ago

Mozio is rated 4.7 based on 1,315 reviews