“A very happy transaction which did not start well when my collection was not picked up.
The team where contacted and worked everything out and kept me fully up to date.
The icing on the cake was when MPB informed me that they were going to pay more than the original price quoted.
Very happy with the selling and buying new equipment”
“Mpb is being fantastic in my experience with them. When you sell, their prices are fair and when you buy the product are as described. I highly recommend this company.”
“Bought at least half a dozen Nikon F-lens within two years. Authentic description and grading. Easy ordering. Fast shipping. Very happy and will buy again.”
“I've sold and purchased from them about 4 times now and I couldn't be more pleased with the experience.
I sold them my GH6 after agreeing to their quote, and when they received my camera they actually paid me more because they evaluated the camera to be in better condition than I had estimated. They could have easily just paid me the lower quote and I would have never known.
I really trust this place.”
“I ordered a Nikon D600. I didn't know that this model had an oil problem (it stains the sensor). That isn't very ethical. They sell the camera in "excellent" condition, I can see the oil inside.”
““Feeling helpless and scammed out of your hard-earned money is a nightmare no one should endure.i know most of you don't believe scammed funds can be recovered—I was once in your shoes a few months back. After investing with a platform and being denied access to withdraw my money, I felt utterly hopeless. then, I stumbled upon a review here about M A D A C O V I . C O Skeptical but desperate, I reached out to them. To my greatest surprise, my funds were recovered within 48 hours! don't lose hope—there's a way out. If you're in the same boat, consider giving them a chance to help you too.”
“AVOID THEM IF YOU CAN!!!
Worst mistake I made in 2024 was deciding to sell my gears to MPB. I requested for a quote for my A6400 and A6500 including my gimbal. Last minute I realised I wouldn’t have a need to for the cage and side handle as well as the extra batteries since I upgraded gears, I was told after reviewing the item, they’ll refer back to me on the final pricing so I thought adding the extra features may bump up the final quote. Got a quote saying they’ve reviewed my price for my A6500 adding extra £10 and a single battery with the lens but they’ll return my A6400. I agreed to the quote but wrote back to them asking about the extra 5 batteries including a dummy, the cage and side handle. I got an email telling me the £10 added was for the cage and they can’t find the other items package in same box.
my honest opinion is to avoid them if you can, you’ll probably get more value out there for your gears.
The height of it is the lack of transparency for me. At the end, read the terms and conditions well, there might be a trap set or hidden for you in there. Good luck”
“SCAMMERS
BOUGHT A LENS! Immediately when I placed the order I requested cancellation, It took them 4 days to ship the lens and was told to return it for full refund! We returned the used lens the day after untouched! They said it will take a few days to issue a full refund, it’s been 30 days and we don’t have a refund yet! They keep saying they issued a refund but we contacted the bank and were told they don’t see any refunds, we were scammed for $759.00!
Donovan tried his best but kept saying the full refund had been issued despite 4 weeks passed still kept saying the refund was issued,
I don’t know why they do there why it takes then 4 days to ship which they had plenty of time to cancel the shipping per out request.
Stay away it’s the most horrible shopping experience, I’ve ever had.
We’ve never wasted to much time over a shopping issue do yourself a favor and stay away by all cost!”
“My experience is mixed. Got a good deal on a used camera. I sent a used camera to them that they estimated they would buy for $300. They dropped the offer to $289. I rejected their offer and when I got it back the camera was damaged and they didn’t return 2 of the batteries. They refused to make things right. Don’t trust them.”
“Worst experience ever!!!! Ordered cam and lens they didnt even bother to communicate that lens was not available but they did not even bother to remove it on their website. I was nice to wait anither since they promised to expedite delievery of the camera. Surprisingly the lens came which i ordered last. but no camera which did not make sense since their people said that they sent the camera beforehand .Called again and they cannot provide me the tracking number.
Everytime I CALLED they will freaking refer to their website which is not updated and cannot provide the real update whats going on with your orders. Frustrating!!!!!”
“Sent me my camera which was perfect as described but they didn’t include the usb-usbc cable as described in the description. They gave me a battery charger that was not for the camera and a battery that didn’t hold a charge. Customer support is absolutely terrible. Do not buy from them!!!”
“I traded 3 Nikons for a NIkon Z8 that arrived 2 days later even through I purchased next day delivery. The LIKE-NEW camera wouldn't turn on, so I returned it. After talking with 4 customer service reps and several AI bots, I still don't have the replacement one week later. I'm told a supervisor is handling this transaction, the (make you feel important line that customer service reps are trained to tell). I have received 3 emails asking me to rate them, but no communication on when the camera is being delivered. YOU HAVE BEEN WARNED...STAY AWAY FROM THIS BUSINESS!! Sign, Still Waiting”
“I've been buying and trading on MPB for years. Their quality has downgraded and I'll share some of the schemes that they tried to get away with on numerous occasions.
The first one is that they don't inspect or clean their gear. I purchased 3 cameras that I just sent back immediately because they were gross, grimy and filthy. So make sure you thoroughly check and clean if you want to keep it.
The second is they will try to send you gear that is not the one you purchased and the one that they advertised. They are in the business of trying to send you inferior gear to increase their profit margins and this has happened several times. If you bought a Nikon F lens, they will send you a G, or if you buy a Sport lens, they will send you a Contemporary and hope that you don't catch it. Even when you catch it and demand that they send you the correct one, they will try to send you a less-than comparable lens. So if you bought an excellent condition, they will try to send you a Bargain or Good lens and hope you don't notice. They get upset when you ask for photos of the lens they will ship in return.
They also won't offer anything in return for the inconvenience or issues that they cause. They will just say tough luck and if you paid for expedited shipping on their first incorrectly sent item they will send the next one ground.”
“Beware! Dishonest company! They lie about the camera's shutter count on the cameras they sell hoping you wouldn't check it after receiving it. My partner and I ordered two different cameras on two separate accounts with MPB and both were completely different shutter counts much higher than what we both ordered. The camera I ordered was listed at 15,929 actuations and they sent me a camera with 73,436 actuations. My partners camera was supposed to be 13,493 actuations and they sent a camera with 34,193 actuations.
We also both used a refer-a-friend coupon for each of the orders and they said they couldn't re-issue it, even though it was an issue on their end! We returned them both and they didn't even apologize for the inconvenience or offer any restitutions. Has been nothing but a headache dealing with MPB! Shop somewhere else.”
“Want to return an item? Yeah will take you over a week.
I was sent an “excellent” 24mm canon ef lens and the focusing is soft so I want to return it but their customer service is shocking.”
“Bought a lens from MPB a few days ago. The lens was at a really good price so I bit into it. The condition of the lens is "Excellent" -- no signs of any damages, whatsoever. Upon receiving the lens, it appears that the focus motor doesn't work. So I thought maybe a simple update would fix it. Updated it and doesn't work. Called customer service and now they're telling me that the lens has issues with the focus motor and it WAS NOT noted anywhere in the listing. This is my first time purchasing from them too and now has given me a bad first impression. I was willing to give them a chance till I found out that they're not able to refund me the shipping cost I paid for to get expedited shipping.”
“If you buy a used GoPro, know that they don't test if it's waterproof. I bought one in "Like New" condition, which would lead me to assume it is waterproof as the camera should be. It broke the first time I put it in water. After much communication with MPB, they let me know they have "no facilities to test in water." I guess they don't have a bathroom at their location. Water damage isn't covered in their free 6 month warranty so I paid $284 for nothing and lost all photos on a once-in-a-lifetime trip. Deceptive communication and the woman who communicated with me was not nice. I would never buy from this company again.”
