“The goods are packed well and Bpm do what they say on the tin.
On top of that the service is second to none, I have used them for all my cameras and lenses over many years.
James Cooke . Rps”
“Honest straightforward and pote service, fuss free and very starightforward. I was pleased with the price offered for my equipment and also for the price I paid for newer equipment.”
“Seamless operation throughout the exchange process. A great selection of reasonably priced gear and competitive prices paid for old kit. Highly recommended.”
“Have always had a pleasant experience with mpb they always give pictures of the actual items being sold and give fair prices on items for items being traded in
Buy sell or trade you will not be disappointed I will continue to give them my business”
“A fair price for my old camera on exchange for a newer model at a reasonable price. Postage was no problem and quickly delivered. Well pleased with the deal.”
“When platforms like MPB are backed with great customer service (HUMANS!) it closes the gap between the cold experience of today’s e-commerce and the joy of visiting local stores in-person.
The communication and answers are very responsive. I had great help during my trade to remove a lens and add another one within minutes.
That aside, the gear is guaranteed and accurately described. Shop with peace of mind.
And beware, don’t get addicted to MPB, I know I did =)”
“Traded in some secondhand equipment to save money on acquiring what I needed for my new equipment. It does exactly what it says on the 10 can’t recommend enough. I think they’re very generous with their quotes.”
“A very easy process to complete exchange. Spot on! Fast quote and fantastic range of pre-loved kit to choose from. New kit arrived beautifully packed and on time. Kept updated during every stage of process”
“I recently took a chance on purchasing a Canon camera from MPB, after a good experience purchasing a battery from them. Fast shipping and a very fair price. I thought a battery compartment cover was missing, but the listing for my camera had been removed, so I couldn't verify it was included. I started a chat to find out if I was right or wrong, and that's where the whole experience took a nose dive. What I learned in that stunningly frustrating experience was that these people do not know anything about the gear they are selling. I kept asking the person to check the original listing to verify if this cover was include, and instead they sent me pictures and kept say it was in the box. They didn't know that the picture showed the battery installed (1Ds MK III), NOT the compartment cover. I finally asked for a phone number to talk to a manager. I call and could only leave a message and never heard back. For simple things, they might be OK. For actual cameras...YIKES! Stay away! Yeah, they have a 14 day return policy, but the answer is to make sure your customer support people know what they are talking about. If they don't, then find someone who does! Oh, and you CAN get the shutter count from virtually every digital camera made in at least the last 20 years. It is NOT "unavailable". They were just too lazy to get it or didn't know how. I rest my case.”
“Higher price than the others I checked, and a larger range as well.
The actual process was straightforward, and I got what they offered.
I changed my mind about just selling and wanted to trade in instead, so contacted them via their chat system. Spoke with a real person who went above and beyond to help.
The product that then arrived was like new so the products they sell are first class as well.”
“Excellent and efficient. The entire process was transparent, and the quality of the equipment that I received (Nikon Z8) was even better than it was shown online. Thank you for the transparency and quality of service.”
“I've purchased many items over the last few years, and have been given fair trade in prices, just had one problem with my last purchase but after speaking to Rosie in customer service who was fantastic & sorted thing out very quickly.
Finally, delivery & collection times a impressive keep up the good work MPB.”
“This was my first purchase from mpb and it went great! Traded a lens in, they honored the initial offer, the new to me lens was accurately described so no surprises when it came in. Whole process went very smoothly!”
“I recently decided to scale back my gear to just using my canon mirrorless (m6 mk2) which incidentally I bought from MPB a few years ago. It’s my favourite camera and I want to use it a lot more. So, I chopped in my spare camera and all the EF and compatible lenses for Canon M series lenses. Got a really fair price with an honest appraisal (both up and down on the online estimation). Once agreed, gear was sent, well packaged and in excellent condition within a few days. Really happy with my trade and really enjoying the smaller lenses and getting the best out of them. Would recommended MPB having now used them on several occasions over the past few years. Thank you!”
“This year I've bought a Fujifilm X100S and an X30, both listed as used/excellent.
Price was competitive, both were in even better shape than advertised. bought online and used the cheapest shipping option, and both arrived sooner than promised. Utterly painless process. I really, really appreciate that MPB posts pictures of the exact item you're buying, not a single file photo for all the examples.
What's NOT to like?”
