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mpb.com Reviews

4.5 Rating 1,931 Reviews
88 %
of reviewers recommend mpb.com
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mpb.com 5 star review on 31st August 2025
Jim Matherly
mpb.com 5 star review on 29th May 2025
Chris
mpb.com 5 star review on 21st May 2025
Anonymous
mpb.com 5 star review on 14th May 2025
Graham
mpb.com 5 star review on 26th April 2025
Rosie P
mpb.com 5 star review on 26th April 2025
Rosie P
mpb.com 5 star review on 19th April 2025
Josh
104
Anonymous
Anonymous  // 01/01/2019
Great Company to work with. Equipment is just as described and the free shipping makes it easy. The pricing on the equipment is the best I've seen anywhere else for similar items. This should be your first stop for trading, selling and buying.
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Posted 2 weeks ago
Great overall service, in particular being informed at each stage of a transaction. Also impressed with the condition of the items I have bought from them.
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Posted 2 weeks ago
The quote was increased once the kit was examined. Payment was prompt and my new kit delivered quickly. This is a repeated experience. I’ve used them several times over the years.
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Posted 2 weeks ago
Peace of mind using mpb. Person on end of line if needed. Confident in their after care and guarantees. Cheers.
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Posted 2 weeks ago
MPB made it so quick and easy to trade in gear I haven’t used for awhile. The trade in value was fair - more than I would’ve got at other online retailers!
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Posted 2 weeks ago
Excellent products, excellent customer service, excellent shipping.
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Posted 2 weeks ago
MPB is easy to do business with and I appreciate the discount for buying when trading lenses. The offers are lower than selling on ebay (which is to be expected) but when you include the time to photograph the equipment, listing the equipment, answering questions, paying the commission and then boxing & shipping. MPB offers a good and fair price. For me, time is money, I think I’m making more $$ by selling to MPB.
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Posted 3 weeks ago
Unfortunately I have been waiting for over 15 days for confirmation that my two Hasselblad lenses, which have already been collected by DHL, have arrived at MPB. Apparently the package is still held at customs and MPB is supposed to clear it according to DHL. So far I’ve only had hassle. My email was never answered. If I hadn’t seen how many reviews MPB has, I would have thought the company is a scam. Addendum 1: Many thanks for the quick reply on Trustpilot. If I had received such a quick answer to my email, I wouldn’t have written the review. I attached to the package all the documents I received automatically by email for the shipment. Addendum 2 (23.09.25): Since I still haven’t heard anything from MPB at all — no email, no confirmation, no phone calls, nothing — I called the support phone number myself. I have never experienced such an unmotivated, even rude, support on the phone. An absolute disaster. When I asked the gentleman for his last name, he refused to give it. I also did not receive a confirmation email from the polite gentleman. It’s outrageous how customers are treated here. I have absolutely nothing to prove that my lenses were picked up. STAY AWAY FROM MPB!!!!
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Posted 3 weeks ago
Very happy with MPB. Traded in some lenses for another model. Process seamless and straightforward. Pleasantly surprised when trade-in offer was increased. Shipping fast and tracked. Lens arrived and in excellent condition. Will recommend to others looking for camera equipment.
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Posted 3 weeks ago
The whole process of selling and buying is a breeze. I was offered a fair price on a lens I part exchanged for an excellent example. The lens appeared brand new when it arrived. No issues at all.
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Posted 3 weeks ago
Fair prices, fast delvery
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Posted 3 weeks ago
Professional, and totally committed to excellent customer service.
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Posted 3 weeks ago
Excellent service I’ve used mpb quite a few times now and the service and products have been spot on
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Posted 3 weeks ago
Great Service start to finish!
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Posted 3 weeks ago
They upgraded the condition that I chose, resulting in a better trade in value. Honesty at its best
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Posted 3 weeks ago
I had never heard of this company originally. I decided to give them a shot for selling some gear for new gear. All was handled quickly and easily online. Everything ordered was as good if not better than advertised and st very competitive prices. I am extremely happy to have found them and have already purchased more from them
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Posted 3 weeks ago
Since my son discovered MPB a few years ago to get a camera, I soon followed suit to get him a lens, then I got myself a new (to me) camera, then more lenses, trading along the way. The process is seamless and straight forward. Prices are fair and competitive, what you see is what you get. What’s not like?
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Posted 3 weeks ago
The whole purchasing process went fantastically smooth and my lens arrived exactly as promised by MPB.
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Posted 3 weeks ago
I’ve been a user of MPB for several years now and multiple transactions. I find thier quotes do my trade ins accurate and reliable. The trade in delivery process is seamless and efficient. I don’t write many reviews but am happy to give MPB a total thumbs up! Would highly recommend!
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Posted 3 weeks ago
I have been selling my used gear to MBP for a while now but this time I went with a trade-in. I had wanted the Nikon Z8 but it was too expensive when it first came out. I traded in my Sony a7iv and some lenses and got quite close to getting a Z8. I went with it and received my device from MPB. Device dis not turn on and I had to contact MPB for a replacement. No questions asked, they provided a return shipping label and asked me to choose another Z8 from their inventory online and provide them with the SKU. Did that and that Z8 was put on hold. Long story short, they sent me another unit and I am now a happy camper. Thanks again MPB
mpb.com 5 star review on 16th September 2025 mpb.com 5 star review on 16th September 2025
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Posted 4 weeks ago
mpb.com is rated 4.5 based on 1,931 reviews