“They really made the process of trading as easy as possible. Not only that, but they shipped the gear out super quickly. I think the whole trade took under a week, from me sending my gear out, to getting the new (to me) gear delivered.”
“I part exchanged my old camera (Nikon D3500) for a Lumix bridge camera. The first one arrived quickly, but had a fault with it, they exchanged it straight away even giving me a better condition one for the same price. Highly recommend by me. Well done guys.”
“As per usual a first class service. Only gripe is lack of communication stating they were exceptionally busy, but that is being a bit pedantic. Item was in the condition stated.”
“MPB offered a great choice of used gear, and were very fair in valuing my trade in. I was able to make my choice of new kit very easily and the whole transaction took just a few days either side of a weekend. I'll definitely look again when considering other kit.”
“Excellent range of quality used kit accurately described and at fair prices. Fair valuation for your equipment. Collection and delivery is simplicity it’s self and the gear is fully insured.”
“I was very happy with the offer for my camera. The original offer was even increased slightly when they received it to value. I also bought a camera and the 'good' condition they described it with resulted in an item that was in almost perfect condition. Both selling and buying were easy to do and very quickly undertaken, and within a week I was taking photographs on my new camera just in time for my holiday.”
“MPB have a fantastic range of equipment. I've used them both to sell and buy equipment and I've found the whole process to be extremely smooth and efficient.”
“I have used MPB a couple of times now and each time I’ve been very impressed with the speed and quality of everything they do. The website is fantastic and the account management is awesome. Being able to see your orders, past and present, with the images is great assurance everything is in control. It gives you complete confidence your gear is in the right hands.
They are also very fair with the evaluations, even marking up the price which is a bonus. Everything so far I’ve purchased is as MPB said it would be.
Great service!”
“MPB gave us a fantastic deal on our old items which made buying the new items that we needed much easier, we've used them a few times in the past and will carry on using them.”
“Reliable, trustworthy, excellent service with a fantastic range of replacement equipment I was interested in when downsizing to a lighter photographic load.”
“Sent in a Canon Camera with Orginal strap, and lens, along with charger, battery, 2 x Compact Flash Cards, original manual, original software installation disc, original USB cable loom. Arrived at MPB on 16th April. Still hadn't been processed by 30th April. Was only processed when I chased them up - they quoted £90 less than promised due to the charging condition of the battery - this was too much of a reduction so I asked them to return the trade in and cancel the deal. On 3rd May I received back the camera with strap, the lens, the battery and charger. I did not receive back the Compact Flash cards, the manual, the installation disc or the cable loom. I queried this immediately and have repeatedly chased the company for a response. Since 8th May one of their customer service team has attempted to get a response from the companies trade in team. Today they finally sent me a form answer quoting their terms and conditions, essentially stating unless you have given a written list of all the none original accessories included with a trade in MPB reserves the right to throw it all away regardless or whether you accept the trade in or not. Considering most of the accessories they failed to return where originally supplied with the camera by Canon it still doesn't make sense. I was offered a £25 voucher off a future £100 purchase as some form of compensation - I have refused this since I no longer trust this company and certainly won't be spending money here in the future.”
“Used MPB several times but this was my first part exchange transaction. Really straight forward and totally stress free. My old lens was collected and the replacement arrived exactly on time. Very pleased with the px price.”
