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myCigara Reviews

4.7 Rating 926 Reviews
92 %
of reviewers recommend myCigara
4.7
Based on 926 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Read myCigara Reviews

About myCigara:

It’s important to us that our customers feel welcome in our stores.

More than just a shop, they should be a meeting-place. As the vaping industry has grown, so too has the community surrounding vaping. Our customers are able to go into any one of our stores and have a great experience, not only with our staff, but with other vape fans.

When you walk into your local Cigara vape store, you can rest assured that you’ll be given personalised advice that’s right for you and your vaping journey. Whether you’re just starting out, or a seasoned veteran, you can rely on our staff to identify your individual needs and wants. We’ll help you make the right choices and ensure that your experience with us is a memorable, positive one.

Whether online or in-store, we strive to adhere to four key principles to ensure an optimal experience for you, our customer.

Transparency: You will receive clear, impartial, and honest advice.

Expertise: By giving you the information you need, we help you make informed decisions that are right for you.

Convenience: We make sure you get what you need, when you need it.

Experience: We strive to give you a positive experience and to be a trustworthy source for all things vaping-related.

We exist to make the UK smoke-free. That means supporting our customers to make the decisions that suit them, to help them quit smoking—and stay quit.

Visit Website

Phone:

114 263 4801

Email:

info@mycigara.com

Location:

EFF Marketing Ltd (Trading Name: myCigara), GM House, Wilkinson Way,
EFF Marketing Ltd (Trading Name: myCigara), GM House, Wilkinson Way
Blackburn
BB1 2EH

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Excellent service, I received my order the following day. Thank you”
Helpful Report
Posted 5 years ago
Dear Eileen Thank you for taking the time to leave us a review. We appreciate your feedback and look forward to hearing from you again.
Posted 5 years ago
“Excellent customer service. Item ordered received next day. Would have no hesitation in recommending Mycigara. Great that I was able to upload a photo regards product enquiry and received a link back to order the product. Will definitely use Mycigara again.”
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Posted 5 years ago
Dear David, thank you for taking the time to leave us some feedback on your experience with us. We appreciate your insight as it helps us build a better customer experience. Please do get in touch if you require any further assistance and we will be more than happy to help.
Posted 5 years ago
“Fast delivery! Very pleased”
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Posted 5 years ago
Hi Rachel Thank you for taking the time to leave us a review. Glad to hear you're happy with our service. Please do let us know if you need any assistance and we will be more than happy to help.
Posted 5 years ago
“Where is my item how I want to collect my item”
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Posted 5 years ago
“Great service online like the shop, fast delivery & great price. Got a sample tester too which was a bonus ๐Ÿ˜ƒ”
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Posted 5 years ago
Hi Theresa Thank you for taking the time to leave us a review. Please do get in touch if you need any assistance and we will be more than happy to help.
Posted 5 years ago
“Great flavour and product - I pay a small monthly amount to get reduced cost products - however during lockdown ordering juice on line this is not factored in to the cost - basically I have to go to the shop to get the discount - this should be addressed - thanks”
Helpful Report
Posted 5 years ago
Thank you for your feedback, we appreciate your insight and have sent you an email regarding discount for members.
Posted 5 years ago
“Fantastic service with quick delivery. Simple and easy to use web site”
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Posted 5 years ago
Dear Scott, thank you for taking the time to leave us a review. Glad to see you have found our service easy to use. Please do let us know if you need any assistance and we will be more than happy to help.
Posted 5 years ago
“Ordered some oilโ€™s and they came in less time than said plus an extra one to try well worth buying your vapes and oils from 100%”
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Posted 5 years ago
Thank you for taking the time to leave us a review. We look forward to hearing from you again.
Posted 5 years ago
“MyCigara have the best team and customer service. Since the first time I shopped with them, I havenโ€™t gone anywhere else!”
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Posted 5 years ago
Hi Joana Thank you for leaving us some feedback on how you found our service. We appreciate your insight and look forward to hearing from you again. Please do get in touch if you need any help and we will be more than happy to assist you.
Posted 5 years ago
“Excellent service providing excellent product quality.”
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Posted 5 years ago
Dear Stephen Thank you for taking the time to leave us a review. We appreciate your feedback on our service. Please do get in touch if you need any assistance and we will be more than happy to help.
Posted 5 years ago
“The service i received from mycigara was excellent. i have used their web sight twice and they have always responded quickly. Order was delivered in tact and in good condition. good service!!”
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Posted 5 years ago
Thank you taking the time to leave us a review. We appreciate your feedback and look forward to hearing from you again.
Posted 5 years ago
“Super fast service and great prices and great communication with the company really helpful would 100% recommend them to anyone. Great flavours and such a great choice of vapes to choose from thank you”
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Posted 5 years ago
Dear Emma Thank you for taking the time to leave us a review. We look forward to hearing from you again.
Posted 5 years ago
“Quick delivery and everything arrived that I ordered”
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Posted 5 years ago
Dear Jennifer Thank you for taking the time to leave us a review. We look forward to hearing from you again.
Posted 5 years ago
“Prompt service. No complaints”
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Posted 5 years ago
Thank you for your feedback
Posted 5 years ago
“Excellent prompt service.”
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Posted 5 years ago
Thank you for your feedback.
Posted 5 years ago
“From ordering to delivery first class service”
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Posted 5 years ago
Dear Tracy Thank you for taking the time to leave us a review. We appreciate your feedback and look forward to hearing from you again.
Posted 5 years ago
“Amazing price and rapid delivery. Faultless transaction.”
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Posted 5 years ago
Thank you for your feedback on our service. We appreciate your insight and look forward to hearing from you again.
Posted 5 years ago
“Super fast delivery and great products ๐Ÿ˜”
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Posted 5 years ago
Dear Geri Thank you for your feedback on how you found our service. We appreciate your insight and look forward to hearing from you again. Please do get in touch if you need any assistance.
Posted 5 years ago
“Very prompt delivery and well communicated returns process.”
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Posted 5 years ago
Hi Christopher Thank you for your feedback on our service. We look forward to hearing from you again.
Posted 5 years ago
“It came in good time looking forward to the shop opening up again”
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Posted 5 years ago
Hi Sue Thank you for your feedback. Hopefully not too long before stores are open.
Posted 5 years ago
myCigara is rated 4.7 based on 926 reviews