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myCigara Reviews

4.7 Rating 915 Reviews
91 %
of reviewers recommend myCigara
4.7
Based on 915 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Live Chat
Read myCigara Reviews

About myCigara:

It’s important to us that our customers feel welcome in our stores.

More than just a shop, they should be a meeting-place. As the vaping industry has grown, so too has the community surrounding vaping. Our customers are able to go into any one of our stores and have a great experience, not only with our staff, but with other vape fans.

When you walk into your local Cigara vape store, you can rest assured that you’ll be given personalised advice that’s right for you and your vaping journey. Whether you’re just starting out, or a seasoned veteran, you can rely on our staff to identify your individual needs and wants. We’ll help you make the right choices and ensure that your experience with us is a memorable, positive one.

Whether online or in-store, we strive to adhere to four key principles to ensure an optimal experience for you, our customer.

Transparency: You will receive clear, impartial, and honest advice.

Expertise: By giving you the information you need, we help you make informed decisions that are right for you.

Convenience: We make sure you get what you need, when you need it.

Experience: We strive to give you a positive experience and to be a trustworthy source for all things vaping-related.

We exist to make the UK smoke-free. That means supporting our customers to make the decisions that suit them, to help them quit smoking—and stay quit.

Visit Website

Phone:

1302 320871

Email:

info@mycigara.com

Location:

EFF Marketing Ltd (Trading Name: myCigara), GM House, Wilkinson Way,
EFF Marketing Ltd (Trading Name: myCigara), GM House, Wilkinson Way
Blackburn
BB1 2EH

Write Your review

Anonymous
Anonymous  // 01/01/2019
The service i received from mycigara was excellent. i have used their web sight twice and they have always responded quickly. Order was delivered in tact and in good condition. good service!!
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Posted 5 years ago
Thank you taking the time to leave us a review. We appreciate your feedback and look forward to hearing from you again.
Posted 5 years ago
Super fast service and great prices and great communication with the company really helpful would 100% recommend them to anyone. Great flavours and such a great choice of vapes to choose from thank you
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Posted 5 years ago
Dear Emma Thank you for taking the time to leave us a review. We look forward to hearing from you again.
Posted 5 years ago
Quick delivery and everything arrived that I ordered
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Posted 5 years ago
Dear Jennifer Thank you for taking the time to leave us a review. We look forward to hearing from you again.
Posted 5 years ago
Prompt service. No complaints
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Posted 5 years ago
Thank you for your feedback
Posted 5 years ago
Excellent prompt service.
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Posted 5 years ago
Thank you for your feedback.
Posted 5 years ago
From ordering to delivery first class service
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Posted 5 years ago
Dear Tracy Thank you for taking the time to leave us a review. We appreciate your feedback and look forward to hearing from you again.
Posted 5 years ago
Amazing price and rapid delivery. Faultless transaction.
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Posted 5 years ago
Thank you for your feedback on our service. We appreciate your insight and look forward to hearing from you again.
Posted 5 years ago
Super fast delivery and great products 😍
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Posted 5 years ago
Dear Geri Thank you for your feedback on how you found our service. We appreciate your insight and look forward to hearing from you again. Please do get in touch if you need any assistance.
Posted 5 years ago
Very prompt delivery and well communicated returns process.
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Posted 5 years ago
Hi Christopher Thank you for your feedback on our service. We look forward to hearing from you again.
Posted 5 years ago
It came in good time looking forward to the shop opening up again
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Posted 5 years ago
Hi Sue Thank you for your feedback. Hopefully not too long before stores are open.
Posted 5 years ago
Fab store and online
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Posted 5 years ago
Hi Kim Thanks for for your feedback. We look forward to hearing from you again.
Posted 5 years ago
Fast and reliable delivery, whether to rural Scotland or inner London
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Posted 5 years ago
Dear David Thank you for taking the time to leave us a review. We appreciate your feedback and look forward to hearing from you again.
Posted 5 years ago
Amazing quality vapes the vape juices are tasty and the delivery was super quick 😁
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Posted 5 years ago
Thank you for taking the time to leave us a review. We appreciate your feedback and look forward to hearing from you again. Please do get in touch if you need any assistance and we will be more than happy to assist you.
Posted 5 years ago
Spot on as usual.
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Posted 5 years ago
Dear Samuel Thank you for your feedback. We look forward to hearing from you again.
Posted 5 years ago
Great customer service and quick delivery!
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Posted 5 years ago
Thank you for your review, your feedback is highly appreciated! Many Thanks, MYCIGARA
Posted 5 years ago
my order was delivered on time excellent service
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Posted 5 years ago
Thank you for taking the time to leave us a review. We appreciate your feedback and look forward to hearing from you again,
Posted 5 years ago
I am happy with my cigara vape, great flavours
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Posted 5 years ago
Dear William Thank you for your feedback. We look forward to hearing from you again.
Posted 5 years ago
fast delivery items really well packaged - thank you again
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Posted 5 years ago
Thank you for taking the time to leave us some feedback. We look forward to hearing from you again.
Posted 5 years ago
The staff are very helpful and extremely professional which can be seen throughout the time being there. Quite funny as well which I believe is good for customer service skills as they make you feel relaxed. Top guys working in the shop in Darlington. Thanks
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Posted 5 years ago
Dear Stevie Thank you for taking the time to leave us a review. We appreciate your insight and will pass on the feedback to our Darlington team. Please do let us know if you need any assistance and we will be more than happy to help.
Posted 5 years ago
Always on time and go above and beyond if ever had any issues cigara is the go to for anything vape related
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Posted 5 years ago
Dear Faisal Thank you for taking the time to leave us a review. We appreciate your feedback on our customer service and look forward to hearing from you again. Please do get in touch if you need any assistance.
Posted 5 years ago
myCigara is rated 4.7 based on 915 reviews