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myCigara Reviews

4.7 Rating 926 Reviews
92 %
of reviewers recommend myCigara
4.7
Based on 926 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Read myCigara Reviews

About myCigara:

It’s important to us that our customers feel welcome in our stores.

More than just a shop, they should be a meeting-place. As the vaping industry has grown, so too has the community surrounding vaping. Our customers are able to go into any one of our stores and have a great experience, not only with our staff, but with other vape fans.

When you walk into your local Cigara vape store, you can rest assured that you’ll be given personalised advice that’s right for you and your vaping journey. Whether you’re just starting out, or a seasoned veteran, you can rely on our staff to identify your individual needs and wants. We’ll help you make the right choices and ensure that your experience with us is a memorable, positive one.

Whether online or in-store, we strive to adhere to four key principles to ensure an optimal experience for you, our customer.

Transparency: You will receive clear, impartial, and honest advice.

Expertise: By giving you the information you need, we help you make informed decisions that are right for you.

Convenience: We make sure you get what you need, when you need it.

Experience: We strive to give you a positive experience and to be a trustworthy source for all things vaping-related.

We exist to make the UK smoke-free. That means supporting our customers to make the decisions that suit them, to help them quit smoking—and stay quit.

Visit Website

Phone:

114 263 4801

Email:

info@mycigara.com

Location:

EFF Marketing Ltd (Trading Name: myCigara), GM House, Wilkinson Way,
EFF Marketing Ltd (Trading Name: myCigara), GM House, Wilkinson Way
Blackburn
BB1 2EH

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Always arrives quickly and reasonably priced with free shipping too”
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Posted 5 years ago
Hi Maxine, thank you for taking the time to leave us a review. We look forward to hearing from you again.
Posted 5 years ago
“Swift delivery and great customer service.”
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Posted 5 years ago
Hi Gavin, thank you for your feedback. We look forward to hearing from you again!
Posted 5 years ago
“great value”
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Posted 5 years ago
Thank you for your feedback!
Posted 5 years ago
“Fastest delivery everrrrr”
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Posted 5 years ago
“fantastic service fast delivery great items wouldnt buy anywhere else”
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Posted 5 years ago
“Excellent customer service with great priced vape juice.”
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Posted 5 years ago
Thank you for your feedback, we appreciate your insight. Please do get in touch if you need any assistance and we will be more than happy to help.
Posted 5 years ago
“Simple to order with a VERY quick delivery which of course is free, great service.”
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Posted 5 years ago
Thank you for your feedback on your experience with us Chris. Please do let us know if you need any further help.
Posted 5 years ago
“Excellent service. Easy website, Arrived before time. Thank you.”
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Posted 5 years ago
Thank you for your feedback!
Posted 5 years ago
“Fantastic customer service!!! I placed an order but ordered the wrong flavour, I emailed customer service asking if I could swap them for the right flavour and they were more than happy to help. Very quick reply from email team and the right flavour products was sent on straight away after receiving the wrong flavour back. Excellent service”
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Posted 5 years ago
Thank you for your feedback on your experience with us! Please do get in touch if you do need any further help.
Posted 5 years ago
“First time used very good quick service”
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Posted 5 years ago
Thank you for your feedback Douglas. Glad to hear that you have had a good experience with us. Please do get in touch if you need any assistance.
Posted 5 years ago
“My go to Place for all things Vape! Very good Multibuy offers and they always have the latest Mods & Liquids! Customer service spot on...”
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Posted 5 years ago
Thank you for your feedback! We look forward to hearing from you again.
Posted 5 years ago
“Amazing product needed one for work like too keep it inside my pockets easy to set up and use 😀👍👌🏻🙌 i would recommended it anyone”
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Posted 5 years ago
“Fast shipping and great customer services! Had an issue with the order but they fixed it quickly. Definitively recommend 👍”
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Posted 5 years ago
Dear Samuel. Thank you for taking the time to leave us a review. We appreciate your insight as it helps us build a better customer experience. Please do get in touch if you need any further help.
Posted 5 years ago
“Great customer service, made up with my new vape 😁”
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Posted 5 years ago
Dear Rachael, thank you for your feedback on our service. Please do let us know if you require any further assistance and we will be more than happy to help you.
Posted 5 years ago
“Brilliant service quick delivery”
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Posted 5 years ago
Hi Karen. Thank you for your feedback. We look forward to hearing from you again.
Posted 5 years ago
“Very pleased with my purchases and very quick delivery. Will purchase again soon. 10/10”
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Posted 5 years ago
Hi Veronica, thank you for taking the time to leave us a review. We appreciate your feedback and look forward to hearing from you again!
Posted 5 years ago
“Super fast efficient service. Free next day delivery, with advance up to the hour delivery advice. Couldn't ask for more”
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Posted 5 years ago
“Outstanding service all round !!”
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Posted 5 years ago
Hi Jane, we are glad to hear that you are happy with our service. Please do get in touch if you need any assistance and we will be more than happy to help!
Posted 5 years ago
“I had an issue with my order and I had to contact customer services. I was amazed at how quickly the problem was resolved. I will definitely order again, very happy with my experience, recomemded.”
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Posted 5 years ago
Dear David, thank you for taking the time to leave us a review. We appreciate your insight as it helps us build a better customer experience. Please do let us know if you need any further assistance and we will be more than happy to help.
Posted 5 years ago
“Best company fast delivery highly recommended”
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Posted 5 years ago
Dear Anthony, thank you for taking the time to leave us a review. Great to hear that you are pleased with the service you have received. Please do get in touch if you need any assistance and we will be more than happy to help.
Posted 5 years ago
myCigara is rated 4.7 based on 926 reviews