MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.57

4.6 Rating 2,810 Reviews

90 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,810 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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MyCozyBoots 5 star review on 14th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the boots! (Bailey Bow Tall in Chestnut). They are definitely authentic (unlike what some of the reviews on the BBB claimed). They arrived quickly - in 4 days. What I did not like was that their horrible customer service. I emailed them twice and live chatted once but never received a response. The live chat said if I don't receive a response, I would be emailed, but that never happened. I wanted to know if I could get an extra week for retuns in the event I needed to exchange for a different size. They only allow 2 weeks for exchanges or returns and I needed 3 weeks, as they are a birthday gift for my granddaughter. My other complaint was that there was no pamphlet inside the box like I've received in the past from UGG boots. It described the item, said whether or not it was treated for weather, etc and care for the boots.”

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Posted 3 years ago

“Shipped fast! Item is exactly what it says! Happy wife!”

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Posted 3 years ago

“Great service. Bought some ugg boots for my wife. Got them at 2/3 normal price. Speedy delivery. Everything as is should be.”

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Posted 3 years ago

“Boots were delivered before promised and it was an excellent experience”

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Posted 3 years ago

“Great service and will order again”

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Posted 3 years ago

“Fast shipping, fair price!”

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Posted 3 years ago

“My shoes are so cute and comfortable. They were delivered very fast.”

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Posted 3 years ago

“The UGG boots arrived 2 days after the email claimed they arrived. Most likely due to delivery service. The Tall UGG Classic Boots were way too tight. This is completely unusual and has never happened with any other Classic Ugg boot. I need to return. They also looked dusty.”

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Posted 3 years ago

“Boots are perfect! Love them.”

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Posted 3 years ago

“This boots is very comfortable.”

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Posted 3 years ago

“I I used to have a pair of these but wore them out. First time I was them in years and great deal on the price. Thanks gir making my feet happy again!!!”

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Posted 3 years ago

“Selection at My Cozy Boots is fantastic! I found the perfect pair of UGGs. Receive the order quickly. Will be ordering from this shop again!”

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Posted 3 years ago

“Awesome service. Awesome boots.”

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Posted 3 years ago

“My Cozy Boots did a great job with sending me my order . It didn't take long at all. Thanks.”

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Posted 3 years ago

“My order arrived just in time for Father's Day and the merchandize was exactly what I expected and it was in perfect condition. I was extremely pleased and I'll be sure to continue ordering from My Cozy Boots.”

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Posted 3 years ago

“My Ugg slippers are exactly what I was expecting, nice and cozy😃!”

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Posted 3 years ago

“These are the most comfortable boots or shoes that I have ever put on my feet. It seems like a shame to swear socks and put a barrier between my feet and the coziness of these boots. Feel very high quality, sturdy, supportive and comfortable.”

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Posted 3 years ago

“Everything that I expected from a great company and the boots are adorable”

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Posted 3 years ago

“Great product, fair price and fast delivery.”

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Posted 3 years ago

“Website was easy to use. Shipping was on time. Order was perfect”

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Posted 3 years ago

MyCozyBoots is rated 4.6 based on 2,810 reviews