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MyCozyBoots Reviews

4.6 Rating 2,844 Reviews
89 %
of reviewers recommend MyCozyBoots
4.6
Based on 2,844 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Email
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Anonymous
Anonymous  // 01/01/2019
“The product arrived as described but when the gift didn’t fit and I went to iissye and exchange on 12/26/22, the day after it was given, and found out there is only a 14 day return / exchange policy. The email sent was returned almost immediately and they agreed to exchange them for another size. There is a $20 fee for the flat fee which is outrageous. I only recommend buying here if you know the exact size of what you want and not purchase a gift.”
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Posted 3 years ago
Hello Melissa, There is NO FEE to exchange the boots. The customer does pay return shipping on returns and exchanges and we simply offer to purchase a return label from us at a discounted commercial rate of $20. However, as our return instructions clearly say, the customer is most welcome to purchase a label directly from USPS, UPS or FedEx at their standard shipping rates.
Posted 3 years ago
“These are so comfy but they didn't have a good box and there was a red stain on the inside of one the slippers. But overall good price since I they're sold out on the UGG website.”
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Posted 3 years ago
“Bought these for my granddaughter for Xmas. They look nice I tried them on and fit comfortably”
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Posted 3 years ago
“fast shipping thanks”
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Posted 3 years ago
“Quality of material could have been better but they were nice stylish boots”
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Posted 3 years ago
“Great service but slippers were too tight.”
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Posted 3 years ago
“Good products and fair prices”
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Posted 3 years ago
“Fast delivery”
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Posted 3 years ago
“Prices were good, shipping was quick. Disappointed, however, that there is not an option to exchange a size without paying for return shipping and placing a whole new order.”
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Posted 3 years ago
“My UGG rainboots came within the time they said and just as pictured. Was the best price online. Would definitely recommend.”
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Posted 3 years ago
“Quick service just hate you have to pay for the returns”
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Posted 3 years ago
“The boots are just what I ordered.”
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Posted 4 years ago
“Quick fast and easy”
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Posted 4 years ago
“The quality of the UGG boots was great. However, I needed to return for a different size and that process is a bit tedious and return postage is on you”
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Posted 4 years ago
“Nice, Comfortable winter boots ! Sized up one size and fits perfect.”
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Posted 4 years ago
“Don't know just yet didn't get my boots yet I'll edit once they came in and let you know if they fit or are the right boots I picked...”
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Posted 4 years ago
“Arrived on time!!!”
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Posted 4 years ago
“My Cozy Boots did a great job with sending me my order . It didn't take long at all. Thanks.”
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Posted 4 years ago
“My Zoe II sandals are lovely. They fit perfectly. My box was a little bent out of shape, but no damage to the sandals.”
MyCozyBoots 4 star review on 18th May 2022
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Posted 4 years ago
“Thank you, My Cozy Boots, for such an effortless experience. I found a great gift, and deal, for my bestie. I've shopped with you all in the past when you were Cozy Boots and had a wonderful experience then. Keep up the great work! Kindest, Nicole.”
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Posted 4 years ago
MyCozyBoots is rated 4.6 based on 2,844 reviews