MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.57

4.6 Rating 2,736 Reviews

90 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,736 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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MyCozyBoots 5 star review on 14th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my boots”

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Posted 1 year ago

“Love the boots. But did have scratch appear on it. Now sure if the price was full price value?!. Fast shipping service!”

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Posted 1 year ago

“I LOVE THEM SOON AS I GET THEM.”

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Posted 1 year ago

“I received my order next day! Points for speed. I ordered 1 pr of slippers but the online order showed 2 pr. I corrected it to 1 pr but received, and paid, for 2. But because the slippers fit well and I like them, I decided to keep both. Something to beware of.”

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Posted 1 year ago

“I was skeptical to order from this site, however I took a risk, and I’m so glad I did. I’ve tried to upload a video, but it’s not allowing me to do so, so instead I’ll just leave a detailed review. I’d love to rate five stars, however I must choose 4, because there is no communication back via email. I’ve sent three emails over a week with no response. The boots arrived the next business day as promised, they were packaged new, and they are exactly the same as the ones Ugg are selling at the store currently for $240, only I paid $151. I understand why people might think these are not authentic. That said, they are either purchased from the Ugg warehouse, or the Ugg outlet. This is why you will see a red stamp on the tag inside of the boot. That means final sale. I’d also like to note, that inside the box there is an UGG insert giving you information on counterfeit items. Why would that be in the box if they were fake? Case in point, If you want beautiful UGGs at a fraction of the price, sent next day, I would definitely continue to purchase from this business. I would encourage the business owners to communicate with their customers, but that’s my only complaint. I will say that I thought of returning, and within 24 hours my return request was approved. I think the lack of communication leads people to draw their own conclusions. I did my research, brought the UGGs to the UGG store, and was given the above information by an UGG manager. Happy shopping 🛍️”

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Posted 2 years ago

“Hi! the shoes were too small but they were just as expected. I’ve been meaning to ask can i rerun them and get a size 8 instead? the shoes were NOT worn yet. just as new, and I have all the information you’ll need for me to return them. :)”

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Posted 2 years ago

“Received items on time”

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Posted 2 years ago

“My wife enjoy wearing these boots. She did vomplain about the plastic soles”

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Posted 2 years ago

“Exactly pictured”

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Posted 2 years ago

“Really nice boots came right on time before Christmas thanks so much very satisfied.”

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Posted 2 years ago

“Pleased with my boots”

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Posted 2 years ago

“Great boots! Easy service, but I’m now seeing the boots are $20 less which is frustrating so I am hoping the company does price adjustments.”

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Posted 2 years ago

“The product arrived as described but when the gift didn’t fit and I went to iissye and exchange on 12/26/22, the day after it was given, and found out there is only a 14 day return / exchange policy. The email sent was returned almost immediately and they agreed to exchange them for another size. There is a $20 fee for the flat fee which is outrageous. I only recommend buying here if you know the exact size of what you want and not purchase a gift.”

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Posted 2 years ago

Hello Melissa, There is NO FEE to exchange the boots. The customer does pay return shipping on returns and exchanges and we simply offer to purchase a return label from us at a discounted commercial rate of $20. However, as our return instructions clearly say, the customer is most welcome to purchase a label directly from USPS, UPS or FedEx at their standard shipping rates.

Posted 2 years ago

“These are so comfy but they didn't have a good box and there was a red stain on the inside of one the slippers. But overall good price since I they're sold out on the UGG website.”

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Posted 2 years ago

“Bought these for my granddaughter for Xmas. They look nice I tried them on and fit comfortably”

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Posted 2 years ago

“fast shipping thanks”

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Posted 2 years ago

“Quality of material could have been better but they were nice stylish boots”

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Posted 2 years ago

“Great service but slippers were too tight.”

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Posted 2 years ago

“Good products and fair prices”

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Posted 2 years ago

“Fast delivery”

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Posted 2 years ago

MyCozyBoots is rated 4.6 based on 2,736 reviews