MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.57

4.6 Rating 2,809 Reviews

90 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,809 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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MyCozyBoots 5 star review on 14th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I made a mistake on my initial purchase shopping late at night when they 'pushed' another product into my shopping cart. Once I mistakenly selected the item I could not cancel the order. I then refused receipt of the item which was then returned. They still charged me $30 for this full 'unopened' return. Be Careful!”

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Posted 2 years ago

I am sorry to hear you're unhappy with your experience. Our Shipping policy very clearly states the following: "PLEASE NOTE: Due to the quick turnaround shipping time and the amount of orders we receive, changes to existing orders or cancellations upon customer request cannot be guaranteed. Please check your order very carefully prior to placing it." You should have followed the proper Return Process as outlined in our Return Policy and request a formal return, not refuse the package: https://mcozyboots.com/pages/returns-and-exchanges "In case of refused delivery by the customer or delivery failure due to incorrect address/information (customer's fault), the package will be returned to sender. A refund will be issued less a flat fee of $30 to cover additional expenses incurred by MyCozyBoots (such as carrier fines and return shipping fees) as a result of the customer's negligence / failure to follow the proper Returns process. "

Posted 1 year ago

“My Ugg boots box has a red marker slash on the box. What does that mean?”

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Posted 2 years ago

“I was having a hard time finding the Ugg slippers for my son. I clicked on My Cozy Boots, and Boom! Reasonably priced and speed of delivery was excellent! I will order from here again for sure!”

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Posted 2 years ago

“Found this website searching for Uggs. Great selection and even better prices.”

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Posted 2 years ago

“Shipping was a little slow, bit still on time. Best price I found though.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Authentic Uggs and great customer service when I needed to change the size!”

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Posted 2 years ago

“I can’t wait until Christmas for my hubby to see these”

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Posted 2 years ago

“Well the place seems like a nice place of business but I never received the boots I ordered and when I called they were rude and wouldn’t give me a refund luckily I pay route for protection so I was able to get a refund that way”

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Posted 2 years ago

“Love cozy boots! Fast delivery and great prices!”

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Posted 2 years ago

“I ordered my things and it came when it was supposed to no hassle everything was perfect 10/10”

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Posted 2 years ago

“Love my Ugg Adirondack black patent leather boots, comfortable right out of the box and love the look. Already recieved several compliments. Great purchase”

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Posted 2 years ago

“Exactly what was described and shipping swift .I would would recommend my cozy boots to everyone i know Thank You so much ,wilson P”

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Posted 2 years ago

“The product was just as advertised and very comfortable. I highly recommend using My Cozy Boots for your feet’s!”

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Posted 2 years ago

“This is just what my grand-daughter wanted. She love them!”

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Posted 2 years ago

“Everything was delivered on time. Service was great I would prefer this site to anyone. Thanks I think she's gonna live my gift..”

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Posted 2 years ago

“I was very very pleased with the item and shipping. Will use you again”

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Posted 2 years ago

“The boots and box was in excellent condition.”

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Posted 2 years ago

“I bought UGG boots from My Cozy Boots that I could not find elsewhere. They came promptly with prompt communication of my order status. My boots arrived new and just as advertised. The box was fairly banged up, but since this was only a gift to myself it didn’t bother me. The price was right, and they fit well. Kudos to My Cozy Boots!”

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Posted 2 years ago

“MyCozyboots is great! Will order from them again!”

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Posted 2 years ago

MyCozyBoots is rated 4.6 based on 2,809 reviews