MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.57

4.6 Rating 2,809 Reviews

90 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,809 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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MyCozyBoots 5 star review on 14th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Look at the BBB site. There are quite a few complaints about fake Uggs, as mine were. They sell some real UGGS but you are taking your chances. The owner was rude and refused to offer a full refund until I filed a complaint with EBay.”

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Posted 2 years ago

“I never received my boots so, I can't comment of the quality. What I can comment on is the my refund I did not receive in full due to a delivery mishap on the part of the carrier service my cozy boots used. I really wanted those boots.”

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Posted 2 years ago

“Great quality products. Customer service response could be better.”

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Posted 2 years ago

“I was sent the wrong color and never received my refund !”

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Posted 2 years ago

“The item was new/unused without box. Shipping was reasonably fast and traceable via their web app.”

MyCozyBoots 5 star review on 20th February 2023

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Posted 2 years ago

“Excelent handling, on time delivery. Lovely boots”

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Posted 2 years ago

“Love my boots! I was having a difficult time finding the style I wanted , but was delighted to find them here at a good price.”

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Posted 2 years ago

“I’m waiting for you guys to contact me about my redound I returned the Uggs and did all the right steps and now you guys just ghosted me”

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Posted 2 years ago

“These are not authentic boots I purchased uggs .these are knock offs please do not purchase from this site . They probably are made in China”

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Posted 2 years ago

“Excellent boots and quality”

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Posted 2 years ago

“Love it very happy with my purchase”

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Posted 2 years ago

“Love my boots! Got an awesome price and My Cozy Boots shipped right away. Will buy from you again. Thank you!”

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Posted 2 years ago

“This company was fast and the boots were just exactly as the picture looked like. I am very pleased with my purchase!”

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Posted 2 years ago

“I had been looking for some ugg rain boots and found them on this site. My girls love their boots. And the shipping was fast. I will be ordering from My Cozy Boots again. Thanks😊”

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Posted 2 years ago

“New in the box like they said! Very pleased!”

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Posted 2 years ago

“I was actually really happy with my purchase!! It’s always a risk when shopping online- and I appreciate the timely delivery of my purchase- and honestly I got my boots at a fraction of the price they were everywhere else! So thank you! I will definitely send my family and friends to your site when they ask “ hey, where’d you get your boots?” ;)”

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Posted 2 years ago

“I bought UGG bed slippers, they were too small. I tried to send them back & they wouldn’t except them. I also called them & left several messages they never returned my calls. VERY POOR CUSTOMER SERVICE, PLUS I RECOMMEND YOU NEVER PURCHASE ANYTHING FROM THIS COMPANY.”

MyCozyBoots 1 star review on 12th February 2023

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Posted 2 years ago

Your review is a LIE. Your email was answered the next day. You never initiated a return request.

Posted 2 years ago

“I have never ordered from here before but the prices were right and I received my product in excellent condition in a reasonable amount of time! I will be browsing through soon to see what other deals I can find!”

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Posted 2 years ago

“Hi! the shoes were too small but they were just as expected. I’ve been meaning to ask can i rerun them and get a size 8 instead? the shoes were NOT worn yet. just as new, and I have all the information you’ll need for me to return them. :)”

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Posted 2 years ago

“They sent the wrong item, I’m still waiting for information about the refund”

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Posted 2 years ago

MyCozyBoots is rated 4.6 based on 2,809 reviews