My Phone Support Reviews

Name: My Phone Support
Address: 41 Madison Avenue, 31st Floor, New York
Rating: 4.78

4.8 Rating 3,344 Reviews

95 %

of reviewers recommend My Phone Support

Company Reviews

Questions

Metrics

4.8

Based on 3,344 reviews

Customer Service
Communication Channels	Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

1-877-327-8721

Email:

support@consumersoft.com

Location:

41 Madison Avenue, 31st Floor
New York
10010

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My Phone Support 1 star review on 19th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service. Priceless !”

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Posted 9 years ago

“excellent service. Priceless !”

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Posted 9 years ago

“The day after I bought your $249.95 service and you "fixed" my computer, my favorite game (Chess Titans) stopped working properly. It took more than 2 hours for the technician to get it working right again, of course while I was wasting my time sitting in front of the computer the whole time. Also, the original issue I called about the night of purchase was not fixed; rather, it was made worse by my not being able to change my email password because your technician didn't realize my alternate email (security info) did not have to be a working address, so he prompted me to delete it. An unauthorized person had gotten my password and all I wanted to do is change the password. This should not have taken a superior intellect to accomplish. Also, I don't remember being informed of an additional monthly charge of $18.95. I am very dissatisfied with your product and demand a full refund immediately.”

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Posted 9 years ago

“I was very pleased and impressed as to the quality of service: very knowledgeable, fast, and communicated very well with me so the tech understood my problems. And provide suggestions on how to better use my computer. I am so glad I got this service and I will tell my professor colleagues. Thank you, Henry Hernandez, Prof.”

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Posted 9 years ago

“The tech. fixed the problem I Had with my computer”

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Posted 9 years ago

“He was wonderful. He said he would fix it and he did - even though it took a while and I don't think I was much help at all. Thanks for a great job...”

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Posted 9 years ago

“I have never experienced such thorough and knowledgeable support. I started with Window 95 and progressed through all the later versions EXCEPT Vista. Now using 8.1 Have been Microsoft client 30 years. Your technician's name was "Surender" (first name.) O cannot praise him enough. Thank you for your assistance. Conrad Hirschman”

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Posted 9 years ago

“I told Ashish Kima Ambuy that he was my hero for the day. I was very scared I'd lost pictures and some files. He did what he needed to do to fix my problem. I am very thankful for the support.”

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Posted 9 years ago

“He said he would fix it and he did. a great job I must say”

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Posted 9 years ago

“they fixed the problem”

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Posted 9 years ago

“Today I am really happy to see the improvement. Satyam Sharma, the tech support rep did a wonderful job. Hope, every time I shall receive this type of service.”

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Posted 9 years ago

“Fixed all my problems on my computer thanks”

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Posted 9 years ago

“I was'nt happy with the cost, but they did a great job in restoring my computer. thanks guys”

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Posted 9 years ago

“It seems to be running a little faster.All the temp files are cleaned up.”

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Posted 9 years ago

“Virender fixed the problems I had, and my computer seems to be working as well as it ever has.”

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Posted 9 years ago

“Excellent support, as always. Thank you again.”

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Posted 9 years ago

“Very Professional Service Thank You!!”

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Posted 9 years ago

“Shivam Sharma is verry goood!!! :)”

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Posted 9 years ago

“Nitin Choudhary is Best is all ways he fixed the issue like they are very simple i am writing this because i don't know when was the last time he worked on my computer there is not an single issue with my computer since he worked on my computer but yeah i like to share this because at that time i am not able to do that Keep up the Great Job you also deserve a great and big thank you”

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Posted 9 years ago

“Narender Patel was extremely helpful to me. He was patient, kind and answered all of my questions in a way that I could understand. He is an asset to microsoft. Carolyn Heriza”

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Posted 9 years ago

My Phone Support is rated 4.8 based on 3,344 reviews