My-Picture.co.uk Reviews

Name: My-Picture.co.uk
Rating: 4.60

4.6 Rating 4,390 Reviews

90 %

of reviewers recommend My-Picture.co.uk

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Metrics

4.6

Based on 4,390 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

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My-Picture.co.uk 1 star review on 7th March 2024

237

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a picture cushion happy with it.reasonable price .took longer than I thought to arrive but that is probably because of Christmas”

Helpful Report

Posted 3 years ago

“Really good quality photo print and frame was ok- could have been a bit thicker and more substantial- but good enough”

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Posted 3 years ago

“A Great print, a couple of areas around the edge where the colour looked worn away. Luckily it was an area in shadow so I could use a black marker. Overall, a great product for the price👍🏻”

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Posted 3 years ago

“3 * 80/40 prints of landmark buildings for bedroom wall fillers. Brilliant value and reproduction of the original prints are of a very reasonable quality for this size enlargements. Considering that these were made in Germany the delivery timeframe and the cost is very impressive.”

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Posted 3 years ago

“Good value for money. Package had slight damage but the wrapping kept the picture from damage.”

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Posted 3 years ago

“Quality of the products and delivery times were excellent. Photos and canvas prints look great. First order for photos and canvas prints followed a couple of days later for further canvas prints following discounted offer and emails confirming production in place then dispatch of first oder with tracking number. Great service by my-picture, and really pleased with products. Prices for products competitive and good website making placing order easy. Photos delivered by post within a week of order, in suitable packaging. Only 4 stars owing to use of UPS for delivery of the large canvas prints on two seperate orders, who delivered out of advised day and time slots, (tracking on UPS own site and app) and on the first delivery left the large cardboard package outside front door, close to road/pavement which could have got stolen or damaged if it rained. Canvas prints were shrink wrapped inside box. But high value, sensitive package just left outside, rather than leave a calling card to arrange redelivery or anything, I think is very poor, if not negligent. In conclusion happy to recommend products, but not delivery company for larger items, unless you are certain you will be available when they deliver... This will, unfortunately make me reconsider purchasing larger items from My-Picture, unless they can offer choice of delivery companies or secure delivery collection point, in future. If they do, i apologise, but did not see this option when placing order.”

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Posted 3 years ago

“Very pleased! Thank you 🙏”

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Posted 3 years ago

“Good product at a reasonable price.”

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Posted 3 years ago

“Had a problem with wrong delivery but was rectified with a quick response. Delighted with the product pity was delivered and left in my garden while raining! Perhaps improve packaging?”

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Posted 3 years ago

“Excellent service turnaround was super quick would recommend”

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Posted 3 years ago

“Lovely pictures fast service”

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Posted 3 years ago

“Decent delivery time, although Hermes didn't allow me to track package so I was out when delivery made.”

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Posted 3 years ago

“The turnaround was very fast, and the canvases mostly look good, but one of the photos has come out quite dark.”

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Posted 3 years ago

“Decent product. Good service. Happy!”

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Posted 3 years ago

“Great pictures and delivery times”

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Posted 3 years ago

“Lovely canvas and great value for money. Only down fall is that I ordered fittings and they didn’t arrive.”

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Posted 3 years ago

“Brilliant but postage was a little high”

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Posted 3 years ago

“Picture didn't come out as expected (dark) however the frame etc was lovely”

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Posted 3 years ago

“Fantastic! Confirmed production within 1 day, Delivery took longer than I expected but arrived well packaged, perfect condition so no complaints. Definitely recommend!”

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Posted 3 years ago

“Loved how the mask turned out but elastic was not attached on 1 side but other than that very happy”

Helpful Report

Posted 3 years ago

My-Picture.co.uk is rated 4.6 based on 4,390 reviews