My-Picture.co.uk Reviews

Name: My-Picture.co.uk
Rating: 4.60

4.6 Rating 4,386 Reviews

90 %

of reviewers recommend My-Picture.co.uk

Company Reviews

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Metrics

4.6

Based on 4,386 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

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My-Picture.co.uk 1 star review on 7th March 2024

237

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value when canvas prints are on discount!”

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Posted 1 month ago

“Very very pleased about the photos”

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Posted 1 month ago

“Very good service. Delivery could be quicker but the product is excellent.”

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Posted 2 months ago

“Happy with product but knocked a star off as there seemed to be a communication problem between yourselves and the cargo company each thinking the other had the parcel, resulting in it being in stasis for several days...”

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Posted 3 months ago

“The canvases and other items arrived quickly and on time, but were left on our front doorstep, open to the elements, not "In front porch" as described by the courier. Luckily, it was just windy and not raining as well. Very pleased with the items ordered.”

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Posted 4 months ago

“Good experience”

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Posted 4 months ago

“Was fast good quality”

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Posted 4 months ago

“Oh my days, a lovely big canvas of my beautiful granddaughter, her face is really clear, nothing has been lost by making it bigger.The price and quality really good. The reason I only gave 4 stars was the delivery. The Yodel drivel left in on the door step in full view, knocked once and was gone when I answered the door. If id been at work it would have got spoiled in the rain.”

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Posted 5 months ago

“The website is very easy to navigate and upload pictures. The quality of the posters is fabulous and communication throughout the order is first class. I'd certainly be awarding 5 stars. However the company advertises as a co.uk company and the posters and company originates in Germany. This delays delivery somewhat approximately 7-9 days. So if you need fast delivery I'd try somewhere more local. Pity. Although I'd certainly use them again.”

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Posted 5 months ago

“Great price, delivered on time and great quality. It would be great if you could do more than zoom in/out when selecting the pictures you want to have made into wall art”

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Posted 5 months ago

“It didn’t I thought I ordered landscape but received portrait”

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Posted 5 months ago

“Pictures are lovely but the service from Yodel appalling. Due between 1214 and 1314 on 5th Nov didn't get delivered until Mon 7th Nov. No apology. Shoved the parcel at me and walked off after just asking if my name was "Jane"”

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Posted 5 months ago

“The only reason it's not 5* is. It came in a sealed plastic wrapping with my address on The wrapping had split. This made the white towel inside marked and dirty. When sending anything that is material it should have some sort of extra protection.”

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Posted 5 months ago

“Very lovely pictures. I gave 4 stars because my acrylic photos were chipped on the corners even though they were wrapped properly. Customer service was excellent, they sent notifications regularly. I wiil buy again.”

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Posted 5 months ago

“Lovely picture and cushion”

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Posted 5 months ago

“I ordered magnetic pictures and I am satisfied with the quality of the products. Highly recommend magnetic pictures which can save space. Simply stick on the fridge or any magnetic surface. The only weak point is long processing time which is understandable for personalised products. Needs to order in advance for gifting. Anyway, I would order again in future.”