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My-Picture.co.uk Reviews

4.6 Rating 4,490 Reviews
90 %
of reviewers recommend My-Picture.co.uk
4.6
Based on 4,490 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult

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Delivery was prompt but pictures were very dark. Will have to re-order
Helpful Report
Posted 5 years ago
Majority of prints are great and stretched out tightly and correctly but some are sent out very floppy and loose! Please check before sending and I will definitely rate you 5 stars
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Posted 6 years ago
Canvas arrived on time and was very well wrapped . Price was very reasonable but quality wasn’t the best
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Posted 6 years ago
I've done 3 stars as the customers service is no very good at all. When you send a picture for photo, there is no proper confirm picture for you to check and look over like other firms I've used. Plus they use a co.uk web site and are not based in uk at all which is misleading 100%. No phone number and contacting them is to be honest bloody useless. But I will admit the picture I got done in canvass look was very good. It took 2 weeks to arrive but was please with picture and will use again. Be useful for better contact and email address to contact
Helpful Report
Posted 6 years ago
Easy to upload pictures, very good quality picture canvas , very impressed, delivered quick ,wrapped well and undamaged . Would recommend to anyone.
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Posted 6 years ago
From reading other reviews I am one of the lucky ones in that I am happy with the canvas eventually received, however, I do not recommend using this company. I did not know until I tried unsuccessfully to track it that it was coming from Germany. Email to customer services was bounced back and didn't bother try phoning as read other people got nowhere. Ordered on 16th December as present for parents as site stated guaranteed delivery for Xmas but, as the days went by and it didn't look like it was coming in time, had to spend nearly double having another printed locally. Hermes label says 17th December but didn't arrive until 29th!
Helpful Report
Posted 6 years ago
My-Picture.co.uk is rated 4.6 based on 4,490 reviews