My-Picture.co.uk Reviews

4.6 Rating 4,378 Reviews
90 %
of reviewers recommend My-Picture.co.uk
4.6
Based on 4,378 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult

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This was my second order with My-Picture. The first was very good, the second not so good. I didn't realise the canvases are not produced in the UK and therefore my Christmas order got caught up with the border closures. The two canvases I order arrived on 31 December. The quality was poor and the images dark. Not such a good experience this time.
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Posted 3 years ago
I'm not happy with the delivery
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Posted 3 years ago
3 pictures were okay but the large ones were blurry, it's a shame you can't position photos the way you want, were not as good as other companies but can't complain as got big discount
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Posted 3 years ago
Lovely pic, although it’s printed darker than the original in places.
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Posted 3 years ago
Thank you for all my pillows they was amazing expect the one of my self and my mother that photo quality on the pillow was pretty bad you could hardly see the picture:( but the rest was amazing thankyou
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Posted 3 years ago
Pictures are fine and reasonably priced though this seems to fluctuate daily. The hanging plates are very over priced and worth about £2.00 each tops not the nearly £5.00 charged. Loses stars for this.
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Posted 3 years ago
Was nicely presented but the only thing that let it down was the frount cover it should have sead birthday in Newcastle and what it actually sead was b birthday in Newcastle and it still sead your text hear as well realy let it down will think befor i order again
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Posted 3 years ago
I was very pleased with my picture tiles. Delivery was very slow and that's the only negative I can fault.
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Posted 3 years ago
I ordered my canvas for Father’s Day, unfortunately it didn’t arrive on time, it arrived two days after, but I can honestly say I’m really pleased with my canvas.
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Posted 3 years ago
My picture is OK not as big as I thought it would be bit overpriced for what I got wouldn't use them again
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Posted 3 years ago
Site easy to use, product produced quickly, only issue was it took days between when the product was ready and it was shipped. That seemed only to happen when I complained to customer service. Shipping itself was quick. Other issue was I added a picture hanger expecting to get the wire type thing for use with a hook. Instead got two dragonteeth attachments and two screws, which for an extra three pound was a bit much, plus, useless. I wouldn't buy the hanger, but then that means you have to find your own.
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Posted 4 years ago
I've bought lots of products over the years , I ordered 2 large collage but I'm disappointed with the quality of the colours
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Posted 4 years ago
I have ordered 12 mixpix photo tiles in two different orders. They claim it comes with free adhesive hanger but for one of my orders it did not. I contacted them to get it shipped but they have not replied. They also advertised they can be stick on, taken off and repeat but when I did that the adhesive hanger won't re-stick.
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Posted 4 years ago
Fantastic service, reasonable prices thanks to the offer in place. Came in just under a week, fabulous canvases!!! Delighted consumer A********
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Posted 4 years ago
My first canvas order and was sent someone else's order, not amused, contacted customer service and had my order in 2 days...was happy with that...
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Posted 4 years ago
Very disappointed, very grainy. It was the first time having a picture put onto canvas, obviously, not knowing, our IPAD its not obviously good enough quality to put onto canvas. When you see it on the IPAD it looks perfect.
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Posted 4 years ago
Happy with picture but paid for bracket which did not arrive
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Posted 4 years ago
Sadly one picture has bagged in the middle as it hasn't been stretched enough. The others that I have had have been fine and I have asked for a replacement.
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Posted 4 years ago
I love my picture but one of my grandchildren head is round the corner and not visible
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Posted 4 years ago
Delivery was prompt but pictures were very dark. Will have to re-order
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Posted 4 years ago
My-Picture.co.uk is rated 4.6 based on 4,378 reviews